Title: Hyatt Place Richmond/Innsbrook Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=20681&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Place Richmond/Innsbrook Travelers start their day with a complimentary breakfast buffet, stay connected with free in-room WiFi, and enjoy efficient check-in at this welcoming hotel. ## Photo gallery for Hyatt Place Richmond/Innsbrook ![Bar (on property) - Hyatt Place Richmond/Innsbrook (Glen Allen)](https://images.trvl-media.com/lodging/1000000/30000/20700/20681/b532adbe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hyatt Place Richmond/Innsbrook (Glen Allen)](https://images.trvl-media.com/lodging/1000000/30000/20700/20681/e93764bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hyatt Place Richmond/Innsbrook (Glen Allen)](https://images.trvl-media.com/lodging/1000000/30000/20700/20681/362b1201.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, desk, laptop workspace, blackout curtains - Hyatt Place Richmond/Innsbrook (Glen Allen)](https://images.trvl-media.com/lodging/1000000/30000/20700/20681/bec430d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, laptop workspace, blackout curtains - Hyatt Place Richmond/Innsbrook (Glen Allen)](https://images.trvl-media.com/lodging/1000000/30000/20700/20681/6cb54fb9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hyatt Place Richmond/Innsbrook offers genuine hospitality with practical amenities. Energize at the 24-hour gym, enjoy the free breakfast buffet, connect with in-room WiFi, and use convenient dry cleaning services. The attentive staff consistently leaves a positive impression. ## Reviews 7.8 Good ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym £88 includes taxes & fees 1 Apr - 2 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=20681&PinnedHotelID=20681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=20681&PinnedHotelID=20681&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=20681&PinnedHotelID=20681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=20681&PinnedHotelID=20681&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=20681&PinnedHotelID=20681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=20681&PinnedHotelID=20681&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=20681&PinnedHotelID=20681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=20681&PinnedHotelID=20681&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Standard Room, Multiple Beds (2 Double Beds with Sofa Bed) ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/30000/20700/20681/951a171c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds (2 Double Beds with Sofa Bed) 8.2 Very good 24 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge HDTV Renovated in 2025 Blackout curtains - 375 sq ft - 1 bedroom - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Standard Room, 1 King Bed with Sofa bed ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/30000/20700/20681/951a171c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed with Sofa bed 8.0 Very good 57 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge HDTV Renovated in 2025 Premium bedding - 375 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed, Accessible, Bathtub ![Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/30000/20700/20681/6cb54fb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Bathtub 9.4 Exceptional 10 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge HDTV Renovated in 2025 Premium bedding - 375 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (High Floor) ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/30000/20700/20681/951a171c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (High Floor) 7.6 Good 9 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge HDTV Renovated in 2025 Premium bedding - 375 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, Multiple Beds (High Floor) ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/30000/20700/20681/951a171c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Multiple Beds (High Floor) 9.0 Wonderful 10 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge HDTV Renovated in 2025 Blackout curtains - 375 sq ft - 1 bedroom - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/115000000/114850000/114843900/114843827/d36163f4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Studio 6 Richmond Airport Sandston - Pet-friendly - Free Wi-Fi - Gym - Parking available 8.6 Excellent 528 reviews £75 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Richmond-Hotels-Studio-6-Richmond.h114843827.Hotel-Information?chkin=2026-4-1&chkout=2026-4-2&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=8d3a7a05-7d20-4d25-aadc-7330f589c0fd&top_cur=GBP) Ad ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/52000000/51680000/51679500/51679494/4fd5aecb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tru by Hilton Ashland Ashland - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 1,954 reviews £85 includes taxes & fees 16 Mar - 17 Mar [](https://www.expedia.co.uk/Richmond-Hotels-Tru-By-Hilton-Ashland.h51679494.Hotel-Information?chkin=2026-3-16&chkout=2026-3-17&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=8d3a7a05-7d20-4d25-aadc-7330f589c0fd&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/10000000/9380000/9372400/9372369/f018bb52.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### OYO Palm Leaf Motel Ashland - 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Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 8.8 Excellent 251 reviews £147 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Richmond-Hotels-Residence-Inn-By-Marriott-Richmond-Downtown.h8507160.Hotel-Information?chkin=2026-4-3&chkout=2026-4-4&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=8d3a7a05-7d20-4d25-aadc-7330f589c0fd&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-Hyatt-Place-RichmondInnsbrook.h20681.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-Hyatt-Place-RichmondInnsbrook.h20681.Hotel-Information) ## About the area Located in Glen Allen, Hyatt Place Richmond/Innsbrook is in the city centre. Travellers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Looking to enjoy an event or a game while in town? See what's going on at Robins Center, or consider a night out at Allianz Amphitheater at Riverfront. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. [Visit our Glen Allen travel guide](https://www.expedia.co.uk/Glen-Allen.dx7357) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.64892%2C-77.58224&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MAES-E1ZarQCTtUXMOu1KccohvI=) 4100 Cox Rd, Glen Allen, VA, 23060 ### What's nearby - ![Richmond_ShortPumpTownCenter_6083667_05](https://images.trvl-media.com/place/6083667/b3994274-3d8d-40cd-a8f8-4836c973e947.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Short Pump Town Center 3 min drive \- 2.4 miles - ![Game of checkers anyone](https://images.trvl-media.com/place/2993/341a9ea8-b339-46ac-8aea-ffe7c3844d7a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Richmond 10 min drive \- 7.0 miles - ![G5KT01 Egyptian building historic college Richmond Virginia](https://images.trvl-media.com/place/6208894/e0e0e23e-e294-4738-8b72-b78ddd6b3493.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Virginia Commonwealth University 13 min drive \- 12.5 miles - ![Richmond_KingsDominion_6083631_06](https://images.trvl-media.com/place/6083631/c368d6e9-9f00-42bb-8174-7844912b1192.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kings Dominion 24 min drive \- 28.7 miles - Elk's Lodge 4 min drive \- 2.1 miles ### Getting around - Richmond Staples Mill Road Station 12 min drive - Richmond, VA (RIC-Richmond Intl.) 27 min drive ### Restaurants - Wawa 12 min walk - Panera Bread 9 min walk - Starbucks 5 min walk - Capital Ale House 2 min walk - Chipotle Mexican Grill 8 min walk ## About this property ### Hyatt Place Richmond/Innsbrook Hotel remodelled in 2025 and located near Short Pump Town Center You can look forward to a free breakfast buffet, a coffee shop/cafe and a bar at Hyatt Place Richmond/Innsbrook. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi. Additional perks include: - Self-parking (surcharge), express check-out and express check-in - Meeting rooms, a 24-hour front desk and luggage storage - A front desk safe, a banquet hall and smoke-free property - Guest reviews say great things about the helpful staff Room features All 124 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. Guests reviews speak well of the clean rooms at the property. Extra amenities include: - Bathrooms with designer toiletries and shower/bath combinations - 42-inch HDTVs with premium channels and DVD players - Wardrobes/cupboards, separate sitting areas and mini fridges ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/560000/559100/559031/2cd8c9c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Richmond Innsbrook Glen Allen - Pool - Hot tub - Pet-friendly - Free Wi-Fi 8.0 Very good 1,010 reviews £77 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=559031&PinnedHotelID=559031&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/31000000/30070000/30061900/30061827/5c1deb4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Drury Plaza Hotel Richmond Glen Allen - Pool - Hot tub - Breakfast included - Pet-friendly 9.6 Exceptional 2,912 reviews £104 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=30061827&PinnedHotelID=30061827&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/3000000/2230000/2221200/2221148/5002d4a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wingate by Wyndham Richmond Short Pump Short Pump - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 1,822 reviews £91 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=2221148&PinnedHotelID=2221148&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/437700/437696/4f149bff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 750 reviews £84 includes taxes & fees 10 Mar - 11 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=437696&PinnedHotelID=437696&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/1400/1326/5b739fbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Richmond West Innsbrook Glen Allen - 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Free Wi-Fi 9.2 Wonderful 630 reviews £127 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=71988875&PinnedHotelID=71988875&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1920000/1916100/1916044/0fa843f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites At Virginia Center Commons Glen Allen - Pool - Hot tub - Breakfast included - Parking included 8.6 Excellent 1,463 reviews £81 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=1916044&PinnedHotelID=1916044&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/c92239e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt House Richmond / Short Pump Short Pump - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 1,003 reviews £125 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/85eca271.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites Innsbrook - Short Pump Glen Allen - Pool - Breakfast included - Pet-friendly - Parking included 6.2 1,002 reviews £68 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=20681&PinnedHotelID=20681&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=20681,559031,30061827,2221148,437696) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Uncovered parking on site (USD 5 per night; includes in/out privileges) - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available daily 6:30 AM to 9:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - 24-hour gym - TV in common areas ### Family friendly - DVD player - In-room cot - Mini-fridge - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (once per stay) ### Business services - 1,195 square feet of conference space - 24-hour business centre - Meeting rooms ### Outdoors - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Assistive listening devices - Handrails in stairways - Lever door handles - Lift - Pool hoist on site - Stair-free path to entrance - Thin carpet in room - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 1 building - 6 floors - Banquet hall - Renovated entire property - March 2025 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch flat-screen TV with premium cable channels - DVD player - MP3 dock - Pay films ### Food and drink - Coffee/tea maker - Mini-fridge ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 1:00 AM Express check-in available Minimum check-in age - 21 ### Check-out Check-out before 11 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-off cleaning fee of USD 100 Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 22 kg per pet) Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Uncovered self-parking fee: USD 5.00 per night (in/out privileges) - Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The photos in this description reflect the brand standard and are provided for illustrative purposes only ### Property is also known as Hyatt Place Richmond/Innsbrook Hyatt Place Richmond/Innsbrook Glen Allen Hyatt Place Richmond/Innsbrook Hotel Hyatt Place Richmond/Innsbrook Hotel Glen Allen Glen Allen Hyatt Hyatt Glen Allen Hyatt Place Richmond Innsbrook Hyatt Place Richmond/Innsbrook Hotel Hyatt Place Richmond/Innsbrook Glen Allen Hyatt Place Richmond/Innsbrook Hotel Glen Allen ## Frequently asked questions ### Is Hyatt Place Richmond/Innsbrook pet-friendly? ### How much does it cost to stay at Hyatt Place Richmond/Innsbrook? ### How much is parking at Hyatt Place Richmond/Innsbrook? ### What time is check-in at Hyatt Place Richmond/Innsbrook? ### What time is check-out at Hyatt Place Richmond/Innsbrook? ### Where is Hyatt Place Richmond/Innsbrook located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hyatt Place Richmond/Innsbrook Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 434 8 - Good 243 6 - Okay 150 4 - Poor 88 2 - Terrible 85 ## Reviews ### 10/10 Excellent #### Nathan 3 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff were very friendly, the breakfast was great as well ##### Nathan Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Maria 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff and the room were perfect. ##### Maria Stayed 1 night in Dec 2025 ### 8/10 Good #### Lisa 28 Jan 2026 Liked: Cleanliness, property conditions & facilities Room was clean. Complimentary breakfast was okay. TV programming was very limited. ##### Lisa Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### I-Tuere 1 Dec 2025 Liked: Staff & service The staff were all so nice and helpful ##### I-Tuere Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Jennifer 13 Nov 2025 Liked: Cleanliness, staff & service, amenities Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families. ##### Jennifer Stayed 1 night in Nov 2025 ### 8/10 Good #### Yusuf 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice Room ##### Yusuf Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Reginald 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent breakfast ##### Reginald Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Michelle 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities room was very clean and the front desk was very helpful with recommendations on where to eat in the local area and customer service was outstanding ##### Michelle Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jane Elyce 4 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Bob was excellent- friendly, welcoming and fast. Appreciated the kind welcome after a long day. ##### Jane Elyce Stayed 1 night in Dec 2025 ### 8/10 Good #### JaTaen 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, good breakfast, helpful staff. Only complaint is that the shower was very small. I would stay again, but request an accessible room. ##### JaTaen Stayed 1 night in Nov 2025 ### 8/10 Good #### Terri 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Spacious room. Convenient location. Pleasant staff. ##### Terri Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### sam 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff we came into contact with very friendly and helpful. Hotel was clean. Breakfast was standard hotel breakfast, but was good. ##### sam Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Stacey 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfect location for the west end of Richmond. Convenient, nice property. ##### Stacey Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Bruce 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was PERFECT !!!!! Thank you so much for guiding us to this hotel. It was so close to the Tin Pan music venue and just a nice clean spacious room. The breakfast was good, all though could have used a little more heat to keep it warm. But all i all , it was good ! Hyatt Place is one of our most favorite hotels to stay at !!! ##### Bruce Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Letitia 12 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was really big and the breakfast was great. ##### Letitia Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Donna 4 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect hotel for our family. ##### Donna Stayed 1 night in May 2025 ### 8/10 Good #### Vince 23 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel was quiet, and the staff was friendly and helpful ##### Vince Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Kim 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We enjoyed our stay. Rooms are clean and staff super friendly and helpful. Breakfast was good also. ##### Kim Stayed 2 nights in Jun 2025 ### 8/10 Good #### Allan 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### VCU Open House visit Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond ##### Allan Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kendra 15 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Conveniently located, renovated, decent ##### Kendra Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Tymeca 15 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was so friendly and helpful. My room was very comfortable and breakfast was great. ##### Tymeca Stayed 1 night in Jun 2025 ### 8/10 Good #### Roberto 2 May 2025 Liked: Cleanliness, staff & service The staff were amazing, the lady at the front desk was very helpful and polite. ##### Roberto Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Colin 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a 4 night stay here and it was very good overall. Great location and surprisingly walkable to some decent dining and other shops. Felt safe, nice parking, and quiet area. ##### Colin Stayed 4 nights in May 2025 ### 10/10 Excellent #### Verified traveller 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was very clean with a freat staff. ##### Verified traveller Stayed 1 night in Apr 2025 ### 4/10 Poor #### Larry 16 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the staff, but they are limited by polices of Hyatt! ##### Larry Stayed 14 nights in Aug 2025 ### Expedia's Latest Trends ### Hotels > - [Hotels in Steamboat Springs](https://www.expedia.co.uk/Steamboat-Springs-Hotels.d3087.Travel-Guide-Hotels) > - [Caravan Parks Dawlish Warren](https://www.expedia.co.uk/Dawlish-Warren-Caravan-Parks.d6342845-aaCaravanParks.Travel-Guide-Accommodation) > - [Hilton Vacation Club Greensprings Williamsburg](https://www.expedia.co.uk/Williamsburg-Hotels-Greensprings-Vacation-Resort.h863025.Hotel-Information) > - [Hotels in Split](https://www.expedia.co.uk/Split-Airport-Hotels.0-aSPU-0.Travel-Guide-Filter-Hotels) > - [Hotels in Holetown](https://www.expedia.co.uk/Holetown-Hotels.d9290.Travel-Guide-Hotels) > - [1 BR, 1 BA Guesthouse Getaway on the Rappahannock River w Firepit + Dock](https://www.expedia.co.uk/King-George-Hotels-1-BR.h96862834.Hotel-Information) > - [Fairfield Inn & Suites by Marriott Quantico Stafford](https://www.expedia.co.uk/Stafford-Hotels-Fairfield-Inn-Suites-By-Marriott-Quantico-Stafford.h5414912.Hotel-Information) > - [Mountain Lake Lodge](https://www.expedia.co.uk/Blacksburg-Hotels-Mountain-Lake-Lodge.h12055.Hotel-Information) > - [Hotels with Indoor Pools in Shinjuku](https://www.expedia.co.uk/Shinjuku-Tokyo-Hotels-Hotels-With-Indoor-Pools.0-n179168-0-tHotelswithIndoorPools.Travel-Guide-Filter-Hotels) > - [4 Star Hotels in Cullen](https://www.expedia.co.uk/4Star-Cullen-Hotels.s40-0-d182755.Travel-Guide-Filter-Hotels) > - [Hotels in Syracuse](https://www.expedia.co.uk/Syracuse-Hotels.d601764.Travel-Guide-Hotels) > - [Hilton Vacation Club The Historic Powhatan Williamsburg](https://www.expedia.co.uk/Williamsburg-Hotels-The-Historic-Powhatan-Resort-By-Diamond-Resorts.h864071.Hotel-Information) > - [Skyland](https://www.expedia.co.uk/Luray-Hotels-Skyland.h421517.Hotel-Information) > - [All-Inclusive Hotels in Reunion](https://www.expedia.co.uk/Destinations-In-Reunion-All-Inclusive-Hotel.0-0-d150-tAllInclusiveHotel.Hotel-Filter-Destinations) > - [Hotels near Sheffield Park Garden](https://www.expedia.co.uk/Sheffield-Park-Garden-Hotels.0-l6081235-0.Travel-Guide-Filter-Hotels) > - [Resorts Italian Lakes](https://www.expedia.co.uk/Italian-Lakes-Hotel-Resorts.d6094917-aaHotelResorts.Travel-Guide-Accommodation) > - [B&B Hotel Cuxhaven](https://www.expedia.co.uk/Cuxhaven-Hotels-BB-Hotel-Cuxhaven.h70128302.Hotel-Information) ### Flights > - [Aer Lingus Corballis (DUB) to Niederanven (LUX) flights](https://www.expedia.co.uk/lp/flight-routes/aer-lingus-from-dublin-to-findel/ei/dub/lux) > - [Loganair Newcastle-upon-Tyne (NCL) to Newquay (NQY) flights](https://www.expedia.co.uk/lp/flight-routes/loganair-from-newcastle-intl-to-newquay-cornwall/lm/ncl/nqy) > - [Flights from Seawell (BGI) to St. Thomas (STT)](https://www.expedia.co.uk/lp/flights/bgi/stt/bridgetown-to-st-thomas) ### Cars > - [Car hire near Nürburgring](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Nurburgring.d6126649.Car-Hire-Guide) ### Activities ### Packages > - [Mondello Beach](https://www.expedia.co.uk/Mondello-Beach-Sicily.d6267876.Attraction) ### General ---