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"the hotel looks bettet on picture than in the reality. All facilities look rather tired and in a need for renovation. Rooms are not well isolated which let hear and enjoy the noise done by neighbours. there is a serious issue on cleanliness such as dirty wondows', dirty lift., dirty tables in the breakfast room..."

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"Overall we were satisfied with the stay. The staff were all very accommodating and friendly. The breakfast buffet was great and other meals were good also. We liked being able to walk 5 minutes to Icon shopping mall for a few items we needed. Only negatives were the rooms need some updating. Primarily the bathrooms. Some renovations was being done on a garden area directly outside our room that involved jackhammering all day long. Annoying but I understand that is part of improving the property."

"The property and the staff are suitable but the air cond in the room was not cool enough"

"This is clean room , will stay again when visit Medan next visit"

"Had to change room after no hot water. Faucets old and almost seized, hard to on off. No safe lockers in rooms."

"I’d come again definitely "

"This was a good value option for a short stay in Pekanbaru. The building is modern, although it has touches of traditional style, the double height lobby is imposing and tha staff are very helpful. Our bedroom was large and well equipped, though we had to ask for a second towel as none was initially provided. Th3 main drawbacks are the location, which is on a busy main road and not very near places to eat and shop, and the Wi-fi, which was intermittent and slow when it worked at all. "

"The hotel is nice,could use some maintenance."

"Great location. Great salt water pool. Beautiful building, attentive and polite staff. Of the minuses: the rooms facing the street are very noisy, the traffic there is very dense, so it will not be easy to sleep. Restaurant prices are quite high for this city. Normal Wi-Fi."