Title: Grand Inna Medan Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Inna Medan Riverwalk hotel with 24-hour business centre and 24-hour front desk ## Photo gallery for Grand Inna Medan ![Reception - Grand Inna Medan (Medan)](https://images.trvl-media.com/lodging/9000000/8180000/8171100/8171027/a4710b4c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Royal Double or Twin Room | City view - Grand Inna Medan (Medan)](https://images.trvl-media.com/lodging/9000000/8180000/8171100/8171027/1d5111f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Grand Inna Medan (Medan)](https://images.trvl-media.com/lodging/9000000/8180000/8171100/8171027/bc96ef7f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Grand Inna Medan (Medan)](https://images.trvl-media.com/lodging/9000000/8180000/8171100/8171027/25848047.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Grand Inna Medan (Medan)](https://images.trvl-media.com/lodging/9000000/8180000/8171100/8171027/653041f1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Kesawan, Grand Inna Medan provides a vibrant getaway experience. Guests can enjoy refreshing drinks poolside or take time to explore the garden, with in-room WiFi keeping everyone connected throughout their stay. ## Reviews 7.2 Good ## Popular amenities - Bar - Pool - Breakfast available - Room service - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=8171027&PinnedHotelID=8171027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=8171027&PinnedHotelID=8171027&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=8171027&PinnedHotelID=8171027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=8171027&PinnedHotelID=8171027&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=8171027&PinnedHotelID=8171027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=8171027&PinnedHotelID=8171027&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8171027&PinnedHotelID=8171027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8171027&PinnedHotelID=8171027&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Deluxe Double or Twin Room ![Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8180000/8171100/8171027/6e0763f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Soundproofed Air conditioning TV Premium bedding Bidet Private bathroom Minibar Free bottled water - 301 sq ft - City view - Sleeps 3 - 2 Single Beds OR 1 Double Bed ### View all photos for Royal Double or Twin Room ![Royal Double or Twin Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8180000/8171100/8171027/107bab84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Double or Twin Room ### Highlights Soundproofed Air conditioning TV Premium bedding Bidet Private bathroom Minibar Free bottled water - 323 sq ft - City view - Sleeps 3 - 2 Single Beds OR 1 Double Bed ### View all photos for Deluxe Suite ![Deluxe Suite | City view](https://images.trvl-media.com/lodging/9000000/8180000/8171100/8171027/44faf68c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Separate dining area Soundproofed Private hot tub Air conditioning TV Separate bedroom Premium bedding Bidet - 388 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Grand Suite ![Grand Suite | City view](https://images.trvl-media.com/lodging/9000000/8180000/8171100/8171027/2cca2068.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite ### Highlights Separate dining area Separate sitting area Soundproofed Private hot tub Air conditioning TV Separate bedroom Premium bedding - 753 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8180000/8171100/8171027/2bac425a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Royal Deluxe Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8180000/8171100/8171027/369087c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Deluxe Room - Sleeps 2 ### Junior Suite - Sleeps 2 ### Grand Inna Suite - Sleeps 2 ### Junior Suite - Sleeps 2 ### View all photos for Deluxe Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8180000/8171100/8171027/47ec5377.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-Grand-Inna-Medan.h8171027.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-Grand-Inna-Medan.h8171027.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.59124%2C98.67724&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SMp5llAvmemGLO8nlxE-KWnioVE=) Jl. Balai Kota, No. 2, Medan, North Sumatra, 20111 #### What's nearby - Grand City Hall \- 2 min walk \- 0.1 miles - Tjong A Fie's Mansion \- 9 min walk \- 0.5 miles - Sun Plaza \- 14 min walk \- 0.8 miles - Medan Mall \- 15 min walk \- 0.9 miles - Maimun Palace \- 7 min drive \- 1.5 miles #### Getting around - Medan Station - 4 min walk - Medan (KNO-Kuala Namu Intl.) - 45 min drive #### Restaurants - ‪Spoon Dining - ‬2 min walk - ‪Titik Temu Cafe - ‬1 min walk - ‪Grand Aston-dinning Spoon - ‬2 min walk - ‪Merdeka Walk Medan - ‬4 min walk - ‪Common Folks - ‬1 min walk ## About this property ### Grand Inna Medan Hotel located in Kesawan Take advantage of a swim-up bar, a poolside bar and a corner/local shop at Grand Inna Medan. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with sunloungers and a swim-up bar - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe - Luggage storage, a porter/bellboy and concierge services Room features All 132 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. More amenities include: - Bathrooms with showers and bidets - 32-inch TVs with cable channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/19000000/18620000/18614400/18614353/64b6e8cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### favehotel S. Parman Medan Medan - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 73 reviews £25 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=18614353&PinnedHotelID=18614353&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/86000000/85190000/85180300/85180240/a8711366.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swasana Hotel Medan Medan - Parking included - Free WiFi - Air conditioning - Business services 9.4 Exceptional 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=85180240&PinnedHotelID=85180240&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/22000000/21960000/21957300/21957289/9f793adb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Medan Pattimura Medan - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 69 reviews £25 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=21957289&PinnedHotelID=21957289&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast area](https://images.trvl-media.com/lodging/35000000/34360000/34352200/34352188/ed121cab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deli Hotel Medan - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 9 reviews £16 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=34352188&PinnedHotelID=34352188&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/7000000/6290000/6289700/6289625/f8a17af5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kama Hotel Kesawan - Free WiFi - Restaurant - Air conditioning - Business services 7.2 Good 19 reviews £17 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=6289625&PinnedHotelID=6289625&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/34000000/33340000/33335300/33335297/fe4ab72e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O 293 Mutiara Hijau Suites Syariah Medan - Pool - Parking included - Free WiFi - Air conditioning 8.0 Very good 1 review £13 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=33335297&PinnedHotelID=33335297&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; Indonesian cuisine ](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/b42424b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Mercure Medan Angkasa Medan - Pool - Hot tub - Spa - Kids pool 8.0 Very good 158 reviews £38 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1680455&PinnedHotelID=1680455&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/13000000/12500000/12499600/12499571/ea1b5860.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Batik Hotel Medan - Spa - Free WiFi - Restaurant - Air conditioning 7.4 Good 29 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=12499571&PinnedHotelID=12499571&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/38000000/37920000/37920000/37919934/d681b085.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bobotel Gatot Subroto Medan Medan - Parking included - Free WiFi - Air conditioning - Housekeeping 9.6 Exceptional 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=37919934&PinnedHotelID=37919934&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4410000/4408100/4408046/b30f1ac1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belinn Medan Medan - Spa - Free WiFi - Restaurant - Air conditioning 7.4 Good 208 reviews £24 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=4408046&PinnedHotelID=4408046&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10 AM for a fee: IDR 90,000 for adults and IDR 45,000 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - A swim-up bar ### Things to do - Children's pool - Outdoor pool - Outdoor pool (guest access) ### Family friendly - Children's pool - Grocery/convenience store - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 24-hour business centre - 4 meeting rooms ### Outdoors - Garden - On the riverwalk - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 2 buildings - 8 floors - Ballroom - Banquet hall - Built in 1898 - Colonial architecture - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer (on request) - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 350000.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Administrative fee: IDR 100000 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately IDR 90000 for adults and from IDR 45000 for children - Airport shuttle fee: IDR 350000 per vehicle (one-way) - Rollaway bed fee: IDR 350000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 6:00 PM No pets and no service animals are allowed at this property ### Property is also known as Inna Dharma Deli Inna Dharma Deli Hotel Inna Dharma Deli Hotel Medan Inna Dharma Deli Medan Grand Inna Medan Hotel Grand Inna Medan Hotel Grand Inna Medan Medan Grand Inna Medan Hotel Medan ## Frequently asked questions ### Does Grand Inna Medan have a pool? ### Is Grand Inna Medan pet-friendly? ### How much is parking at Grand Inna Medan? ### What time is check-in at Grand Inna Medan? ### What time is check-out at Grand Inna Medan? ### Does Grand Inna Medan provide a shuttle to the airport? ### Where is Grand Inna Medan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Inna Medan Reviews ## Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 8 8 - Good 12 6 - Okay 4 4 - Poor 3 2 - Terrible 4 ### 7.2/10 Cleanliness ### 8.2/10 Staff & service ### 6.6/10 Amenities ### 6.8/10 Property conditions & facilities ### 6.2/10 Eco-friendliness ## Reviews ### 6/10 Okay #### Ivor 19 Jul 2024 Liked: Cleanliness, staff & service, amenities Walking distance to the train station to the airport. Easy access to restaurants and a mall. ##### Ivor Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Jon 12 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel in city center. Wonderful staff. Surrounding area is a noisy mess of traffic, but that’s how it is in Medan. ##### Jon Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Stephen 18 Jun 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Owner Should Be Ashamed Of This Property You arrive - the exterior is attractive, the lobby is truly grand, you arrive at your room, and enter a different universe. The room features black mold on the bathroom ceiling (no ventilation) and seemingly on the toilet.seat, peeling and poorly repaired walls that belong in a prison, sketchy wiring, an ancient audio console that does what? and chipped furniture. Only the bed seemed to have been replaced, since the building was new, and offered a bit of comfort. The staff were helpful and friendly so no complaint there - they are working with the disaster they have ##### Stephen Stayed 1 night in Jun 2025 ### 8/10 Good #### Verified traveller 13 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Normal, but noisy Great location. Great salt water pool. Beautiful building, attentive and polite staff. Of the minuses: the rooms facing the street are very noisy, the traffic there is very dense, so it will not be easy to sleep. Restaurant prices are quite high for this city. Normal Wi-Fi. ##### Verified traveller Stayed 1 night in Mar 2024 ### 4/10 Poor #### Peter 22 Apr 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast is acceptable and ok, but the rooms are terrible. Our group reserved 7 rooms and all are bad !!!! We definitely won’t use this hotel again. 😔 pt from Texas ##### Peter Stayed 2 nights in Apr 2024 ### 8/10 Good #### Yuen Teh 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Old but OK Old hotel, very old. Rooms are old, a little higher price can get a better room. Location is very good but noisy. ##### Yuen Teh Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Roberta 10 Jul 2025 Liked: Staff & service, property conditions & facilities Staff was helpful & very courteous. Rooms needed some updating, all the wooden surfaces were worn & chipping, metal surfaces were rusty. There was a clump of hair left behind on the bathroom floor. Bed was comfortable, morning breakfast was very good. ##### Roberta Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Nazaruddin 22 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Bad service and resepsionis asking more money while I check in. The worse experience ever. Bath room door were locked and shower water is broken 👎 ##### Nazaruddin Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Graham Andrew 11 Sept 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities This is the perfect example of a hotel that misrepresents itself on Expedia and I recommend everyone to stay away. The photos make the hotel look well maintained and new, when in fact this could not be further from the truth. The reception never asked whether we wanted smoking or non-smoking, and just gave us a smoking room which smelt like a rubbish tip. The room was terrible, no hot water at all. The condition of the room is only suitable for animals, the furniture looks 50 years old, damaged through wear and tear and never replaced. The room was repainted by someone who has no idea how to paint. It was a disastrous job. On Expedia their photos show the rooms as being so good and well maintained and then you go there and end up in a pig-sty. If I wanted such a poor room I could get this elsewhere for half the price. The shower also does not work properly and seriously needs to be maintained. The breakfast is very average for a foreigner. The breakfast is well suited for a local, but not a westerner. You order a "hot" latte and it always comes luke warm at best. I tried three times, and then gave up ordering hot coffee. We complained to reception when leaving and they said they would make sure we got a better room when we come next time. Seriously! Why would I come back here a second time when Medan has a hundred hotels to choose from. I come to Medan for business, so I will be coming here a lot in the future, but this hotel has certainly lost my business. ##### Graham Andrew Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Julie 5 Jul 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Manglende seng Vi havde bestilt værelse til 3 Pers men der var kun seng til 2\. Det første værelse som vi fik tildelt boede der allerede nogen i. Personalet talte dårligt engelsk og ville ikke komme med en ekstra seng. Vi ankom sent og brokkede os en del men der kom ingen seng. Til gengæld ringede de kl 2 om natten og sagde at der ikke var en seng. ##### Julie Stayed 1 night in Jun 2025 ### 10/10 Excellent #### JORGE 23 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Experiencia para volver a repetir Todo perfecto... muy buen trato Entrada perfecta...Habitación perfecta...cerca de la estación y centro comercial...ubicación perfecta... ##### JORGE Stayed 1 night in Mar 2023 ### 6/10 Okay #### Verified traveller 16 Dec 2020 Liked: Cleanliness Disliked: Room comfort Too much noisy from the traffic event during the midnight ##### Verified traveller Stayed 3 nights in Dec 2020 ### 10/10 Excellent #### Krzysztof 23 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A very pleasant hotel The hotel is located in the very heart of Medan - just next to Merdeka Walk, in a walking distance to the most important spots in the city, just a couple of minutes away from the Railink. The room was very clean, comfortable and quiet. The staff was absolutely brilliant and took very good care of us. The only downside: we had to choose between a double bed and having the WiFi access. We chose the former, as we have had the mobile data - but it would have been a tough decision if we had not. ##### Krzysztof Stayed 1 night in Sep 2019 ### 8/10 Good #### zainol 19 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable stay in a good location near shopping complex and easy access by train to airport. ##### zainol Stayed 1 night in Jul 2019 ### 8/10 Good #### Abang, Jakarta 15 May 2019 Liked: Staff & service A hotel with strategic location and nice and friendly staff. the trouble is it is quiate old and have not been renovated, which means traffic sounds keep comming in throug the rudimentary window . ##### Abang Stayed 2 nights in May 2019 ### 10/10 Excellent #### Kamarulzaman 7 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Grand inna hotel bertaraf istimewa Suasana bilik yang selesa.ditengah kota medan yang sibuk amat sesuai untuk aktiviti berjalan kaki ke tempat menarik di sekitar kota medan. Suasana bilik yang selesa dan bersih.dn yang paling penting adalah harga yang ditawarkan sangat menarik. ##### Kamarulzaman Stayed 2 nights in Feb 2019 ### 8/10 Good #### rainer 24 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Familiär aber es gibt besseres in Medan das Hotel befindet sich sehr zentral. Inzwischen gibt es wieder eine kleine Gartenanlage mit Pavilion abseits vom lauten Strassenverkehr. Das Restaurant ist am Abend zum Essen nicht geeignet, es sei denn man liebt die extrem laute(n) Karaoke Sänger(in). Getränke sind häufig ein Problem, oft ist keine Cola, Sprite etc vorhanden oder das Bier ist warm oder auch ausgegangen. Die hohe Präsenz von uniformierten Polizisten / Soldaten im Foyer empfinden wir als unangenehm. Vor etwa 20 Jahren gab es in dem Hotel auch andere Speisen wie z.B. Schwein. Heute ist es (bis auf das Bier) ein rein islamisches Hotel (halal) ##### rainer Stayed 3 nights in Dec 2018 ### 8/10 Good #### rainer 13 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### traditionshotel aus alten zeiten neu aufgepeppt regierungshotel. mich stört die überrepräsentanz von soldaten, polizisten die sich häufig im foyer mit aufgeblähter brust und lametta aufhalten ##### rainer Stayed 2 nights in Dec 2018 ### 8/10 Good #### Arez, Purmerend 21 Dec 2017 Liked: Staff & service #### Good for one night It is OK for one night. Especially when you've just arrived in Medan and got off at the train station. It is close to the train station but you will need to be very careful when you cross the road. There is so much traffic and loud noise. You can even hear all of this when you are inside your room as there is virtually zero isolation. So bring earplugs if you are a light sleeper just like me. The hotel's former name is De Boer (reference to the Dutch period). It is located on a very interesting street. If you walk down Jalan Balai Kota in eastern direction, you will come across Tip Top restaurant (oldest restaurant in Medan), Tjong A Fie mansion, Istana Maimoon. It is not a very pleasant walk though as the pavement is always under construction and filled with holes. Traffic is one again terrible and the exhaust fumes are enough to kill an entire zoo. ##### Arez Stayed 1 night in Dec 2017 ### 8/10 Good #### jimmy togar 29 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient enough but need to improve Quite convenient.. but the facility need to be improved to be more modern.. the furniture, doors, key, windows need to be changed if needed.. sliding door of bathroom, windows of my room need to be fixed/repaires (room 254).. house keeping are good in service.. restaurant need bigger room especially when there is seminar/workshop..: i encountered problem with internet when connect to handphone, but it's fine if using laptop.. ##### jimmy togar Stayed 4 nights in Aug 2017 ### 6/10 Okay #### Yeoh, Malaysia 9 May 2017 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Old hotel but good location The hotel is look old, many facilities are not available as stated. The only good is close to Merdeka walk and walking distance to shopping malls nearby. ##### Yeoh ### 4/10 Poor #### Ashraf, shah alam, malaysia 17 Jun 2014 Liked: Property conditions & facilities Disliked: Room comfort #### Hotel location is in town's centre Hotel not be able to find my booking from check in until check out. I had to call expedia (which cost me roaming charges) as hotel not be able to contact expedia. Room aircond (room 123) is not cold as I have to sleep in another room. Some TV channels were out of signal in midst of watching (world cup). But hotel location is nice as it is near to train station, park, restaurant and shopping mall. Breakfast is ok. ##### Ashraf ### 10/10 Excellent #### Sonia 24 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Sonia Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Peter 22 Apr 2024 Disliked: Cleanliness ##### Peter Stayed 1 night in Apr 2024 ### 8/10 Good #### Bernard 27 Dec 2023 ##### Bernard Stayed 1 night in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Fairmont Washington, D.C., Georgetown](https://www.expedia.co.uk/Washington-Hotels-Fairmont-Washington.h34080.Hotel-Information) > > [Can-Y-Bae](https://www.expedia.co.uk/Llandudno-Hotels-Can-Y-Bae.h22644613.Hotel-Information) > > [Grano Hotel\*\*\*\* Gdańsk Old Town (dawniej Hotel Grano Gdańsk Old Town)](https://www.expedia.co.uk/Gdansk-Hotels-Hotel-Grano.h40266860.Hotel-Information) > > [Rundlestone Lodge](https://www.expedia.co.uk/Banff-Hotels-Rundlestone-Lodge.h858739.Hotel-Information) > > [Hotels in Hatfield](https://www.expedia.co.uk/Hatfield-Hotels.d7746.Travel-Guide-Hotels) > > [The Wight](https://www.expedia.co.uk/Sandown-Hotels-The-Wight.h8777537.Hotel-Information) > > [The Galley of Lorne Inn](https://www.expedia.co.uk/Lochgilphead-Hotels-The-Galley-Of-Lorne-Inn.h4571609.Hotel-Information) > > [Piccolo Hotel - Adults Only](https://www.expedia.co.uk/Budoni-Hotels-Piccolo-Hotel-Adults-Only.h66240895.Hotel-Information) > > [Rothley Court Hotel by Greene King Inns](https://www.expedia.co.uk/Leicester-Hotels-Rothley-Court-Hotel-By-Greene-King-Inns.h1538667.Hotel-Information) > > [Las Palmas Hotel by the Sea](https://www.expedia.co.uk/Blackpool-Hotels-Las-Palmas-Hotel-By-The-Sea.h3494782.Hotel-Information) > > [The Mustard Tree](https://www.expedia.co.uk/St-Ives-Hotels-The-Mustard-Tree.h42271156.Hotel-Information) > > [Sea Shell Hotel](https://www.expedia.co.uk/Eastbourne-Hotels-The-Palm-Court-Hotel.h15559178.Hotel-Information) ### Flights > [Flights from Cardiff (CWL) to Geneva (GVA)](https://www.expedia.co.uk/lp/flights/cwl/gva/cardiff-to-geneva) > > [Flights from Edinburgh (EDI) to Niederanven (LUX)](https://www.expedia.co.uk/lp/flights/edi/lux/edinburgh-to-luxembourg) > > [Flights from Edinburgh (EDI) to Arusha (JRO)](https://www.expedia.co.uk/lp/flights/edi/jro/edinburgh-to-kilimanjaro) > > [Flights from Edinburgh (EDI) to Seville (SVQ)](https://www.expedia.co.uk/lp/flights/edi/svq/edinburgh-to-seville) > > [Flights from London (LHR) to Rionegro (MDE)](https://www.expedia.co.uk/lp/flights/lhr/mde/london-to-medellin) > > [Flights from Paisley (GLA) to Atlanta (ATL)](https://www.expedia.co.uk/lp/flights/gla/atl/glasgow-to-atlanta) ### Cars > [Car hire in Kalami](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Kalami.d6343082.Car-Hire-Guide) > > [Car hire in Ramsgate](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Ramsgate.d5663.Car-Hire-Guide) ### Activities ### Packages > [Matamata Holidays](https://www.expedia.co.uk/Matamata.d6320926.Holidays-City-Breaks) ### General