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Grand Hawaii Hotel

3.5 star property
Hotel in Pekanbaru with spa services and 24-hour front desk

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Photo gallery for Grand Hawaii Hotel

Exterior
Lobby
Business Room | In-room safe, desk, rollaway beds, free WiFi
Coffee service
Property amenity
The Grand Hawaii Hotel creates a peaceful retreat experience with its tranquil setting. Guests can enjoy international dishes at the on-site restaurant, book aromatherapy sessions and massages at the spa, and stay connected with complimentary WiFi and newspapers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking included
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Business Single Room

Business Single Room | Bathroom | Free toiletries, slippers, towels

Business Single Room

Highlights

Air conditioning
LCD TV
Free bottled water
Coffee/tea maker
Cable channels
Daily housekeeping
In-room safe
Desk
  • 30 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

Superior Room Include Breakfast

Highlights

Air conditioning
LCD TV
Free bottled water
Coffee/tea maker
Cable channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

Superior Room, Room Only

Highlights

Air conditioning
LCD TV
Free bottled water
Coffee/tea maker
Cable channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

Business Room Include Breakfast

Highlights

Air conditioning
LCD TV
Free bottled water
Coffee/tea maker
Cable channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Business Room, Room Only

Highlights

Air conditioning
LCD TV
Free bottled water
Coffee/tea maker
Cable channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
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About the area

Map
jl. Gatot Subroto No. 8, Pekanbaru, 28112

What's nearby

  • Pekan Baru Mall - 2 min walk - 0.1 miles
  • Great Mosque of An-Nur - 8 min walk - 0.5 miles
  • Ciputra Seraya Mall - 2 min drive - 1.4 miles
  • Riau University - 3 min drive - 1.9 miles
  • SKA Mall - 6 min drive - 3.5 miles

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 21 min drive

Restaurants

  • ‪RM Kota Buana - ‬6 min walk
  • ‪Vanhollano Bakery - ‬2 min walk
  • ‪Kedai oma - ‬2 min walk
  • ‪Ayam Penyet Khas Jawa Timur - ‬1 min walk
  • ‪Hawaii Resto & Gelato - ‬1 min walk

About this property

Grand Hawaii Hotel

Property highlights
A coffee shop/cafe, a garden and laundry facilities are just a few of the amenities provided at Grand Hawaii Hotel. Treat yourself to spa services, such as a body scrub, aromatherapy or a massage. The on-site international cuisine restaurant, Hawaii, offers breakfast, lunch and dinner. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Breakfast (surcharge), wedding services and a 24-hour front desk
  • Free newspapers, luggage storage and meeting rooms
Room features
All 101 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hawaii

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Massage

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 150000 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: IDR 150000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Grand Hawaii Hotel Pekanbaru
Grand Hawaii Pekanbaru
Grand Hawaii Hotel Hotel
Grand Hawaii Hotel Pekanbaru
Grand Hawaii Hotel Hotel Pekanbaru

Frequently asked questions

Is Grand Hawaii Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hawaii Hotel?

Self-parking is free at this property.

What time is check-in at Grand Hawaii Hotel?

Check-in begins at 2 PM.

What time is check-out at Grand Hawaii Hotel?

Checkout is at noon.

Where is Grand Hawaii Hotel located?

Situated in Pekanbaru, this hotel is within a 15-minute walk of Pekan Baru Mall, Great Mosque of An-Nur and Senapelan Tunjuk Ajar Integritas Park. Ciputra Seraya Mall and Riau University are also within 2 miles (3 km).

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Grand Hawaii Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nurul Nadhirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and convinience hotel

The hotel was amazing if you choose business room at least. The hotel really was in the middle of Pekan Baru which we can just walk to PKU Mall and Ramayana for shopping. Also, the room was really spacious and the food was really great too. The only thing that they need to improve that is please ensure all room has iron and hair dryer. We have to pay for the iron service instead which take longer time than we thought to get it done. The front desk was really helpful and also on my last day of stay, the heater was not working.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Helmut, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice,could use some maintenance.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Could be better

Good location ; mall/supermarket and food is within the vicinity. Room is pretty worn down, visible cracks on the wall however room is clean & tidy. If you are here for work or require wifi access, this part is a huge disappointment, i am in Level 5 and connection is so poor. Breakfast wise, small choices of Indonesian food (rice/noodle/meat) in buffet style nothing more.
Stayed 2 nights in Feb 2018