Title: Grand Jatra Hotel Pekanbaru Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=5803062&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Jatra Hotel Pekanbaru Travelers can unwind with daytime spa treatments and indulge in evening al fresco dining at this urban retreat with attentive service ## Photo gallery for Grand Jatra Hotel Pekanbaru ![Lobby - Grand Jatra Hotel Pekanbaru (Pekanbaru)](https://images.trvl-media.com/lodging/6000000/5810000/5803100/5803062/fc55da2b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Grand Executive Suite | Living area | 32-inch LCD TV with satellite channels, TV - Grand Jatra Hotel Pekanbaru (Pekanbaru)](https://images.trvl-media.com/lodging/6000000/5810000/5803100/5803062/4fd5e2f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Executive Suite | Living area | 32-inch LCD TV with satellite channels, TV - Grand Jatra Hotel Pekanbaru (Pekanbaru)](https://images.trvl-media.com/lodging/6000000/5810000/5803100/5803062/e546611e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Executive Suite | Minibar, in-room safe, desk, laptop workspace - Grand Jatra Hotel Pekanbaru (Pekanbaru)](https://images.trvl-media.com/lodging/6000000/5810000/5803100/5803062/a1dcd63e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Grand Jatra Hotel Pekanbaru (Pekanbaru)](https://images.trvl-media.com/lodging/6000000/5810000/5803100/5803062/7ec75973.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Jatra Hotel Pekanbaru, in the business district, offers a luxurious escape. Guests enjoy a swim-up bar, Ayurvedic treatments, aromatherapy at Club Arena Spa, and Asian cuisine at three restaurants with outdoor seating. Visitors consistently praise the helpful staff. ## Reviews 7.4 Good ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £36 includes taxes & fees 30 Jan - 31 Jan ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=5803062&PinnedHotelID=5803062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=5803062&PinnedHotelID=5803062&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=5803062&PinnedHotelID=5803062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=5803062&PinnedHotelID=5803062&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=5803062&PinnedHotelID=5803062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=5803062&PinnedHotelID=5803062&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=5803062&PinnedHotelID=5803062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=5803062&PinnedHotelID=5803062&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Grand Junior Suite ![Grand Junior Suite | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5810000/5803100/5803062/9242ec0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Junior Suite ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Separate bedroom Bathrobes Private bathroom Hairdryer - 592 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Double Bed ### View all photos for Grand Executive Suite ![Grand Executive Suite | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5810000/5803100/5803062/518b9746.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Executive Suite ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Separate bedroom Bathrobes Private bathroom Hairdryer - 646 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Double Bed ### View all photos for Grand Superior Room ![Grand Superior Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5810000/5803100/5803062/9a6e3ee0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Superior Room ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hairdryer Private bathroom Electric kettle Minibar - 269 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Grand Deluxe Room ![Grand Deluxe Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5810000/5803100/5803062/29cb2ff2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hairdryer Private bathroom Electric kettle Minibar - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5810000/5803100/5803062/f9cd5143.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Separate bedroom Hairdryer Private bathroom Electric kettle - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Executive Suite ![Executive Suite | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5810000/5803100/5803062/d3b08566.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Separate bedroom Hairdryer Private bathroom Electric kettle - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Triple Room ![Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5810000/5803100/5803062/fb36b69e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hairdryer Private bathroom Electric kettle - 420 sq ft - City view - Sleeps 4 - 1 King Bed and 1 Single Bed ### View all photos for Family Room ![Family Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5810000/5803100/5803062/d71a555c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hairdryer Private bathroom Electric kettle - City view - Sleeps 4 - 2 King Beds ### View all photos for Superior Room ![Superior Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5810000/5803100/5803062/01e2de42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hairdryer Private bathroom Electric kettle Minibar - 269 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe Room ![Deluxe Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5810000/5803100/5803062/568865ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hairdryer Private bathroom Electric kettle Minibar - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPekanbaru-Hotels-Grand-Jatra-Hotel-Pekanbaru.h5803062.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPekanbaru-Hotels-Grand-Jatra-Hotel-Pekanbaru.h5803062.Hotel-Information) ## About the area Located in Pekanbaru, Grand Jatra Hotel Pekanbaru is in the city centre and near the airport. Pekan Baru Mall and Ciputra Seraya Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Senapelan Tunjuk Ajar Integritas Park and Pekanbaru Lake. [Visit our Pekanbaru travel guide](https://www.expedia.co.uk/Pekanbaru.dx2812) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C0.53119%2C101.44756&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LdVEd5Zr2al73iSr1d560-SV36U=) Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru No. 1, Pekanbaru, Riau, 28116 ### What's nearby - Pekan Baru Mall \- 1 min walk \- 0.1 miles - Great Mosque of An-Nur \- 10 min walk \- 0.6 miles - Senapelan Tunjuk Ajar Integritas Park \- 10 min walk \- 0.6 miles - Ciputra Seraya Mall \- 6 min drive \- 1.4 miles - Riau University \- 7 min drive \- 1.7 miles ### Getting around - Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 21 min drive ### Restaurants - ‪Vanhollano Bakery - ‬2 min walk - ‪Kedai oma - ‬2 min walk - ‪RM Sari Bunda Jaya - ‬3 min walk - ‪Aston Restaurant - ‬3 min walk - ‪Warung Asykar - ‬4 min walk ## About this property ### Grand Jatra Hotel Pekanbaru Luxury family-friendly hotel in the business district You can look forward to a swim-up bar, a hair salon and dry cleaning/laundry services at Grand Jatra Hotel Pekanbaru. Treat yourself to a body scrub, Ayurvedic treatments or a massage at Club Arena Spa, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner, Asian cuisine and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars and a gym. Additional perks include: - 2 outdoor pools and a children's pool, along with a swim-up bar - Free self-parking - A round-trip airport shuttle (surcharge), a banquet hall and a front desk safe - A ballroom, smoke-free property and a 24-hour front desk Room features All 200 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning. Other conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with showers and hairdryers - 32-inch LCD TVs with satellite channels - Daily housekeeping, desks and phones ## Similar properties ![Daily buffet breakfast (IDR 170000 per person)](https://images.trvl-media.com/lodging/9000000/8220000/8216600/8216536/145b8468.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Premiere Pekanbaru Pekanbaru - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.2 Very good 27 reviews £46 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=8216536&PinnedHotelID=8216536&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/34000000/33360000/33351800/33351709/60c1eeb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Zuri Pekanbaru Pekanbaru - Pool - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 15 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=33351709&PinnedHotelID=33351709&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast (IDR 75000 per person)](https://images.trvl-media.com/lodging/8000000/7830000/7822400/7822305/2dba82a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dafam Pekanbaru Pekanbaru - Parking included - Free Wi-Fi - Restaurant - Breakfast available 10 Exceptional 2 reviews £25 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=7822305&PinnedHotelID=7822305&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/5000000/4460000/4453300/4453239/d033e331.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aryaduta Pekanbaru Pekanbaru - Pool - Free airport shuttle - Kids’ pool - Parking included 7.6 Good 26 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=4453239&PinnedHotelID=4453239&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/14000000/13070000/13069500/13069434/5f503ebf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Pekanbaru Pekanbaru - Pool - Spa - Kids’ pool - Parking included 8.4 Very good 105 reviews £43 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=13069434&PinnedHotelID=13069434&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15520000/15517200/15517153/29264562.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FOX Hotel Pekanbaru Pekanbaru - Pool - Spa - Parking included - Free Wi-Fi 8.0 Very good 14 reviews £27 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=15517153&PinnedHotelID=15517153&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/7000000/6440000/6432300/6432266/c86f2ed5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss Belinn SKA Pekanbaru Pekanbaru - Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 32 reviews £31 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=6432266&PinnedHotelID=6432266&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/16000000/15110000/15101300/15101294/43f2f4f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BATIQA Hotel Pekanbaru Pekanbaru - Free airport shuttle - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 14 reviews £27 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=15101294&PinnedHotelID=15101294&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/17000000/16290000/16285200/16285161/5da6739b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ayola First Point Hotel Pekanbaru Pekanbaru - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 10 Exceptional 11 reviews £22 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=16285161&PinnedHotelID=16285161&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/121000000/120200000/120195000/120194946/1bb5b7e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bono Hotel by ARTOTEL - Pekanbaru Pekanbaru - Pool - Parking included - Free Wi-Fi - Restaurant £31 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=120194946&PinnedHotelID=120194946&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - 2 bars/lounges - 3 restaurants - A swim-up bar ### Restaurants on site - Asian Barbecue - Bellagio Restaurant - Enoki Japanese - Mezzanine Lounge and Bar ### Things to do - 2 outdoor pools - Children's pool - Full-service spa - Gym - Sauna - Steam room ### Family friendly - 2 outdoor pools - Children's pool - Free babysitting - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Meeting room ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift (200 centimetre wide door) ### More - 9 floors - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Desk - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 17 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Grand Jatra Grand Jatra Hotel Grand Jatra Hotel Pekanbaru Grand Jatra Pekanbaru Hotel Jatra Jatra Hotel Jatra Pekanbaru Pekanbaru Grand Jatra Hotel Pekanbaru Hotel Grand Jatra Hotel Pekanbaru Pekanbaru Grand Jatra Hotel Pekanbaru Hotel Pekanbaru ## Frequently asked questions ### Does Grand Jatra Hotel Pekanbaru have a pool? ### How much does it cost to stay at Grand Jatra Hotel Pekanbaru? ### Is Grand Jatra Hotel Pekanbaru pet-friendly? ### How much is parking at Grand Jatra Hotel Pekanbaru? ### What time is check-in at Grand Jatra Hotel Pekanbaru? ### What time is check-out at Grand Jatra Hotel Pekanbaru? ### Does Grand Jatra Hotel Pekanbaru provide a shuttle to the airport? ### Where is Grand Jatra Hotel Pekanbaru located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Jatra Hotel Pekanbaru Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.8 Location ### 7.8 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 13 8 - Good 20 6 - Okay 10 4 - Poor 6 2 - Terrible 4 ## Reviews ### 8/10 Good #### Nie 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Courteous staff. Hotel linked to a mall so shopping was easy. ##### Nie Stayed 1 night in Dec 2025 ### 8/10 Good #### Verified traveller 22 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout. ##### Verified traveller Stayed 4 nights in Jun 2019 ### 4/10 Poor #### Chang Ming, Carey 6 Oct 2022 Liked: Staff & service Disliked: Property conditions & facilities My toilet was flooded with water. Drainage was stuck ##### Chang Ming, Carey Stayed 4 nights in Sep 2022 ### 4/10 Poor #### Tomokazu 21 Aug 2025 Disliked: Property conditions & facilities, room comfort #### 寝れない 外からクラブミュージックが朝まで聞こえ寝れませんでした。朝方にはコーランが鳴り響きますが、コーラン以上の音量です。 また、部屋のドアも故障しており、中に入らなくなりました。すぐに対応してくれたものの事前に確認いただきたかったです。 ##### Tomokazu Stayed 1 night in Aug 2025 ### 4/10 Poor #### Mario 10 Jul 2022 Disliked: Staff & service, amenities, property conditions & facilities Personal nicht motiviert. speisen nach der Bestellung ca. eine Stunde Wartezeit!!! ##### Mario Stayed 1 night in Jul 2022 ### 6/10 Okay #### Sang shop 17 Apr 2020 Disliked: Cleanliness #### 그냥 로컬호텔 출장이니까 숙소로 잡았을 뿐입니다 ##### Sang shop Stayed 1 night in Apr 2020 ### 10/10 Excellent #### KU MOHD HAZIZAM 3 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend. ##### KU MOHD HAZIZAM Stayed 2 nights in Apr 2019 ### 8/10 Good #### Verified traveller 2 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Conveniently located Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive. ##### Verified traveller Stayed 3 nights in Apr 2019 ### 8/10 Good #### Verified traveller 5 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Très grand hôtel. Propreté totale, vrai sens du service, personnel présent et souriant. L'anglais n'était pas connu de tous, mais toujours au moins un membre du personnel qui le parlait. Des services liés à l'hôtel était disponibles dans le centre commercial qui le jouxte. ##### Verified traveller Stayed 6 nights in Mar 2019 ### 8/10 Good #### Verified traveller 12 Mar 2019 Liked: Cleanliness, staff & service, amenities The location is very convenient ##### Verified traveller Stayed 1 night in Mar 2019 ### 2/10 Terrible #### Verified traveller 26 Feb 2019 Disliked: Cleanliness, staff & service, property conditions & facilities not prefer this hotel ##### Verified traveller Stayed 4 nights in Feb 2019 ### 6/10 Okay #### Abdul 28 Dec 2018 Liked: Staff & service Disliked: Property conditions & facilities, room comfort \- Sebagai hotel berbintang seharuanya tdk mengesankan fasilitas yg sdh usang, spt pintu kmr mandi yg sdh hancur, shower kmr mandi yg sdh hampir tdk berfungsi krn rusak, beberapa titik bekas terbakar rokok. - Di Lobby, hiasan natal terlalu besar jadi kesannya terlalu sumpek dan menjadi sempit krn ruangan kecil tapi aksesorelis besar jadi tdk sebanding secara estetika. ##### Abdul Stayed 2 nights in Dec 2018 ### 8/10 Good #### Nandprasad, Singapore 19 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall stay - I enjoyed Good and near to amenities. ##### Nandprasad Stayed 1 night in Aug 2018 ### 10/10 Excellent #### Nhan 24 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worth the price and all you need Good location, next to mall pekanbaru, breakfast was good. Good facilities like gym, swimming pool and restaurants. Rooms are a little bit old fashion and could be upgraded e.g ac could be more efficient. Overall worth the visit and the price was reasonable. I stayed there during end of ramada so 70% of the city was practically closed and had to rely on hotel services which lucky was wide enough ##### Nhan Stayed 1 night in Jun 2018 ### 4/10 Poor #### TAN 13 Jun 2018 Liked: Staff & service Disliked: Cleanliness #### Won't be staying here ever again The bed and towels are stained and the hotel itself is not really well maintained, lucky I brought my own towel, also, the toilet constantly has this urine smell, the tap water is brownish as well and it usually clogs up. ##### TAN Stayed 1 night in Jun 2018 ### 10/10 Excellent #### Rama Murthy 22 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay..Convenient location Convenient location...attached to mall Lots of eateries and night life Have in house spa and gym and swimming pool ##### Rama Murthy ### 6/10 Okay #### Verified traveller 17 Aug 2017 Disliked: Property conditions & facilities, room comfort Nice lobby but poor condition at the rooms. Need to upkeep the toilet. ##### Verified traveller Stayed 1 night in Aug 2017 ### 8/10 Good #### dedy efendi 23 Mar 2017 Liked: Cleanliness, staff & service, room comfort #### Hotel bagus dekat mall Hotel bagus dekat mall, dekat kota dan dekat kantor ##### dedy efendi ### 10/10 Excellent #### Abdul Malek 9 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mudah dan dekat dengan shopping Sangat baik ##### Abdul Malek ### 10/10 Excellent #### Abdul Malek 9 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staf yang mesra dan very responsif ##### Abdul Malek ### 10/10 Excellent #### Verified traveller 23 Feb 2017 Liked: Staff & service, room comfort #### Reliable hotel, comfortable stay The hotel was very comfortable if a little dated. Staff were friendly enough. Convenient that it has direct access to the large mall next door. ##### Verified traveller ### 8/10 Good #### Jan Sandvig 11 Dec 2016 Liked: Cleanliness #### OK business hotel Stayed three nights for business. Fine clean rooms and excellent wifi connection. A somehow pricey restaurant. ##### Jan Sandvig ### 6/10 Okay #### Verified traveller 1 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel next to shopping complex Nice hotel to stay for short trip . Average most of the categories - cleaness, food and beverage, nice room, and next to the pekan baru mall ##### Verified traveller ### 8/10 Good #### GOH 18 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient and easy access to food Good for a short business trip ![](https://a.travel-assets.com/ugc/hotel-reviews/s1719-p5364aa40-7d84-11e6-8476-2a1f32291a43-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s482-p680d8390-7d84-11e6-8a11-1efd9bed7faa-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### GOH ### 4/10 Poor #### Verified traveller 4 Jul 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 不満 かなり不満です。 １）トイレが流れず、タンクの中の水位計を度々自分で調整。さらに、汚く、匂う。 ２）WIFI遅い ３）ベッドメーク後、シーツに足あとが。 ４）ベッドでダニに数カ所さされた。 ５）湯沸しポットの周りに蟻がたくさん。 など、全体的に衛生面でかなり改善の余地があります。 ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. 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