What a wonderful stay! Every staff member at the fairmont was so gracious and accommodating. Food was excellent and room had such a lovely view. Location is wonderful for walking around downtown San Jose.
This is a great hotel with an excellent staff, nice rooms, and within walking distance of restaurants and shopping. They provide water, coffee, snacks, and internet access for free so you don't have to be annoyed with little things during your stay. I'd strongly recommend it if you are going to Menlo Park or Palo Alto.
The rooms are wide and comfortable! It was convenient considering location next to a metro line, in front of Levi Stadium, and next to a freeway. I was lucky to stumble upon the deal. I was attending a wedding and coincidently it was next to the hotel (Hilton) that the reception was located. Very friendly and professional staff.
I was only there for a conference which happened to be in the same hotel. The weekend prior, I stayed in a pricey "four-star" hotel in Chicago's downtown and aside from being in the center of the metropolis of Chicago, it had nothing on the Biltmore. Staff attentiveness, good food in the restaurants, all machines working in the easily found gym, and it probably helped that my room was upgraded at the last minute for whatever reason - all made for a perfect stay. I had stayed here before years ago, and it was good back then. But this time, it was great.
This was our fourth stay at the hotel and it has been consistently good in all areas. We are always impressed with the staff, from the initial greeting, to the restaurant's servers, and the housekeeping staff. We thoroughly enjoyed walking around the grounds and seeing the Koi ponds with the gushing water. We watched the ducks walking right up to people and some getting fed by children.
We stayed here before as we were in the Bay Area for our sons gymnastics competition. Very nice clean and comfy rooms. Very comfortable bed and pillows. Our favorite restaurant "Aquisfreshmex " is a few blocks away. Stopped at Valley Fair on way out. Great Hotel! Would not recommend for people with young families as no pool or free breakfast but I will definitely stay again!
Monterey Family from Monterey
This chic downtown Cupertino hotel is in the Silicon Valley, 6 miles from Paramount's Great America and just a mile from the …More
The concierge that I spoke to was very professional and yet friendly. He made me feel welcomed. Breakfast was delicious, buffet with all the good stuff, definitely didn't taste "cheap". I'm definitely coming back to stay whenever I get a chance to.
Thanks for a great experience!
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