Ratings based on 951 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
76% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
for Business Travellers
by A verified travellerfrom Japan


Posted 16-Dec-2014
Pros: 安い!
Location: ロケーションは街中で最高です。
4 out of 5
for Everyone
by A verified travellerfrom Atlanta, GA

Comfortable and convenient

Posted 09-Dec-2014
Overall very pleasant staff. Could include an alarm clock. Also no ice machine
3 out of 5
for Everyone
by A verified travellerfrom bay area

close to union square

Posted 08-Dec-2014
Pros: location
Cons: new towels, land-line phone didn't work in my room.
Location: union square one block away
I was worried to stay here after reading all of the bad reviews, but I'm glad I kept my reservation. I'm a local bay area native, solo female traveler. I stayed here for a work holiday party downtown. The location is great! One block from Union Square. It's a small, old hotel, that reminds me of an older European hotel. My room was clean. I felt safe at this hotel. Yes, you get an actual key to your room, no biggie. Great water pressure. No toiletries except for hand soap, so bring your own shampoo/conditioner. Towels need replacing. I wouldn't bring kids here only because the windowsills are very low and the windows open all the way, just seems like an accident waiting to happen. The temperature of the room was fine. I think if it would have been a warm day, it would be uncomfortable (no air-conditioning). It's definitely a 2 star hotel, so if you want something "special", then don't stay here. Check in/out was a breeze with friendly front desk people. there is a Starbucks next door, a Walgreens close by and other restaurants.
2 out of 5
by A verified travellerfrom MA

Good location gross hotel

Posted 28-Oct-2014
The hotel was in a great location the hotel room was not what I expected. It was very small and dingy. Keep in mind parking isn't included and is an extra $25 a night
3 out of 5
for Everyone
by A verified travellerfrom Nevada

Small, cheaper hotel near Union Square

Posted 21-Oct-2014
Everything was good, parking is up the block so we had to walk a little ways with our bags. The hotel is very old, but clean. The windows are very thin so we heard everything going on outside, and our heater was on with no way to turn it off.
2 out of 5
by A verified travellerfrom p

room was clean but nothing else was goog

Posted 20-Oct-2014
will never stay at this hotel again . Broken lamp , seat was broken on the toliet
3 out of 5
for Everyone
by A verified travellerfrom NRW

Zentral gelegen, trotzdem ruhig

Posted 12-Oct-2014
Leider gab es keine Klimaanlage. Das Personal war bis auf den Mitarbeiteter am ersten Abend sehr nett und hilfsbereit. Zimmer waren sauber und durch die Innenlage-also weg von der Straße-war es sehr ruhig.
4 out of 5
for Families
by Elkefrom Germany

Zentral, sauber und nettes Personal

Posted 25-Sep-2014 on Hotels.com
Alles in allem waren wir positiv überrascht. Natürlich ist das Hotel älter, aber das Zimmer war sauber und das Bad recht neu. Für San Franciscos Preise, war alles perfekt.
3 out of 5
for Getaway With Friends
by Doryfrom Oregon

Lots of noise on a Thursday night

Posted 17-Sep-2014 on Hotels.com
Friendly staff, a few good eating spots nearby, very noisy at night. Small bathrooms, bed was comfortable. No wifi (although Management claims wifi is available). Stay there again...most likely not.
3 out of 5
by A verified travellerfrom LA

Close to Union Square

Posted 15-Sep-2014
It was old and not worth the money. If you're going to be in SF, choose something else. Peeling wallpaper....really??