Ratings based on 1,013 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
77% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Australia

Middle of Frisco

Posted 12-Jul-2015
I've stayed at this hotel twice over the past 5 years. The location is perfect!! In the heart of Union Square, close to tour busses and the infamous SF trolleys. Everything you need is within walking distance. Concierge is helpful and reliable. We arrived 4 hours before check-in and our room was ready for us to move into. Will stay here again the next time I visit San Fran.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 24-May-2015
Great location, excellent wifi. Rooms are clean but dated. it can be noisy. Friendly day-staff
3 out of 5
Recommended
for Everyone
by A verified traveller from m

Great Location

Posted 22-May-2015
You get what you pay for here. Not a bad place overall but does the job. Bring your own toiletries all they offer is a bar of soap. Rooms were clean just out dated afternoon/morning staff was awesome. Very close to all amenities. wouldny be my first pick going back but thats just me.
2 out of 5
by A verified traveller from Nevada

Noisy

Posted 21-May-2015
Pros: Location
Cons: Shampoo would be nice.
Location: Very near Union Square and many attractions.
Room above alley with many huge trash bins. Noise all night long with people in and out of the bins looking for glass, etc.? Trash pick up early which was so loud it seemed to rattle the room. No shampoo, no coffee. Location was nice as very close to Union Square and Cable Cars. Room small, but adequate.
1 out of 5
by A verified traveller

Posted 15-May-2015
The hotel is very old. The front desk service is very bad
3 out of 5
Recommended
for Business Travellers
by Jay

This traveller left a rating score only Posted 01-May-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Thailand

Clean and conveniently located. Helpful staff.

Posted 30-Apr-2015
Cleanliness, convenient and safe location, and helpful staff are all that matters to me. The place is old but charming.
4 out of 5
Recommended
for Everyone
by A verified traveller from DE

Great value for the money!!!

Posted 26-Apr-2015
Pros: In order of importance for me: WiFi, personal safety, price, location. I got them all..
Cons: Cannot think of anything right now.
Location: Everything! Centrally located with access to public transportation. Entertainment venues within walking distance. Many restaurants all around.
Good, central location. Very safe area. Convenient to public transportation. It is an old charming building, with decor and furnishings to match. Excellent WiFi connection! Staff very helpful and knowledgeable about San Francisco.
1 out of 5
Recommended
for Business Travellers
by Norman from Bedford, TX

Know What You Are Askling For

Posted 23-Apr-2015 on Hotels
Stayed only 1 night of 7 reserved. Terribly uncomfortable. No service. Parking $30/night. Have to admit: I asked for rooms that cost as nearly as possible to only $100/night. They simply do not exist in the Union Square area that are both acceptable and reasonable in cost.
3 out of 5
Recommended
for Couples
by Annie from Chicago

Great location and price, absolutely no frills

Posted 21-Apr-2015 on Hotels
If you just want somewhere to sleep that is well-located and cheap, it's great. If you want anything else... Go elsewhere. I don't really care about amenities - I spend very little time awake in hotel rooms anyway - but I was kind of disappointed that they didn't even have an ice bucket/machine. I assumed that was pretty standard, I've never stayed at a hotel without one, and I've stayed at much worse hotels than this! So my beer sadly remained warm, and that is my biggest complaint. There is also no air conditioning but you don't usually need that in SF anyways and the window opens (but it has no screen, so I wouldn't bring kids here) so we were fine.