Ratings based on 1,008 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
77% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 24-May-2015
Great location, excellent wifi. Rooms are clean but dated. it can be noisy. Friendly day-staff
3 out of 5
Recommended
for Everyone
by A verified traveller from m

Great Location

Posted 22-May-2015
You get what you pay for here. Not a bad place overall but does the job. Bring your own toiletries all they offer is a bar of soap. Rooms were clean just out dated afternoon/morning staff was awesome. Very close to all amenities. wouldny be my first pick going back but thats just me.
2 out of 5
by A verified traveller from Nevada

Noisy

Posted 21-May-2015
Pros: Location
Cons: Shampoo would be nice.
Location: Very near Union Square and many attractions.
Room above alley with many huge trash bins. Noise all night long with people in and out of the bins looking for glass, etc.? Trash pick up early which was so loud it seemed to rattle the room. No shampoo, no coffee. Location was nice as very close to Union Square and Cable Cars. Room small, but adequate.
1 out of 5
by A verified traveller

Posted 15-May-2015
The hotel is very old. The front desk service is very bad
4 out of 5
Recommended
for Everyone
by A verified traveller from Thailand

Clean and conveniently located. Helpful staff.

Posted 30-Apr-2015
Cleanliness, convenient and safe location, and helpful staff are all that matters to me. The place is old but charming.
4 out of 5
Recommended
for Everyone
by A verified traveller from DE

Great value for the money!!!

Posted 26-Apr-2015
Pros: In order of importance for me: WiFi, personal safety, price, location. I got them all..
Cons: Cannot think of anything right now.
Location: Everything! Centrally located with access to public transportation. Entertainment venues within walking distance. Many restaurants all around.
Good, central location. Very safe area. Convenient to public transportation. It is an old charming building, with decor and furnishings to match. Excellent WiFi connection! Staff very helpful and knowledgeable about San Francisco.
4 out of 5
Recommended
for Everyone
by A verified traveller from Austin, Texas

Nice older hotel close to my conference location.

Posted 20-Apr-2015
Pros: An older hotel, but convenient to the conference I was attending - and had reasonable rates for a nice clean room!!
Cons: Not much, considering the age of the hotel.
Location: Interesting, multi-ethnic area, good small restaurants, small shops.
Pleasing experience!! Friendly staff, ample space for what I needed, clean, and economical.
3 out of 5
by A verified traveller from columbia sc

Did not stay after viewing room.

Posted 19-Apr-2015
Spouse did not like anything about room assignment. Radiator heat, street noise, bathroom etc. Selected hotel diva next door. Much better.
3 out of 5
Recommended
for Couples
by A verified traveller from isle of man

Cheap accommodation, great location

Posted 19-Apr-2015
Pros: Location and price
Cons: Tea and coffee making facilities
Location: Just off Union square, two minute walk to the cable cars and plenty of bus routes near by
I have to say when we turned up at this hotel the guy on reception could of been friendlier! But everyone else on reception through the week was very friendly. The double room was small but functional with its own toilet and shower. The tv reception was very poor, but you don't go to San Fransisco to watch tv! We had clean towels and the bed made up every day which was nice. The only thing missing for me was basic facilities to make a tea of coffee in the morning. Don't book this hotel expecting anything fancy, it's a clean place to lay your head after a long day in the city, if you want more you will have to pay more.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice and handy to everywhere,

Posted 17-Apr-2015
Good, easy and friendly. It was easy to check in, staff very friendly and attentive. Simple, clean and everything worked.