Ratings based on 2,735 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom schertz texas

Great location..

Posted 05-May-2015
We enjoyed our stay at the Westin.. Staff was very nice & helpful since was our first time to San Fransisco ...
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Reno, NV

It was a very convenient location for my visit.

Posted 27-Apr-2015
Pros: It brought back memories of our stay at The St Francis over 40 years ago during the Christmas Holidays. There were 16 family members for the weekend.
The beds were comfortable and room clean. We were very tired with family activities so by the time we returned to the hotel we were very tired and went to sleep immediately.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Bakersfield Ca

Best San Francisco address

Posted 27-Apr-2015
Pros: classic SF hotel. Tons of history. Very dressy.
Cons: The bed was lumpy and uncomfortable. I can't say anything good about the bed. ->Room 775-good bed would have made this a 5 star review
Location: everything is here--find out for yourself--this coming from a former SF resident (21years)
best location in the heart of Union Square. All amenities are close at hand. This location is "live". If you're looking for quiet, find another place
5 out of 5
Recommended
for Everyone
by A verified travellerfrom F

Great location right in Union Square

Posted 26-Apr-2015
Staff very friendly and helpful, beautiful Hotel, great location and dining
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles, CA

Nicely restored landmark hotel in Union Square

Posted 21-Apr-2015
If you want to be right next to Union Square, then this hotel is a good choice. It is large and well kept. My room was on a lower floor with no view but was quiet as it was isolated from the noise of Union Square. It was large, nicely furnished with walk in closet and a fine bathroom. The staff is very attentive although check in was a little bit of a wait.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Central California

Great hotel, great location, great experience

Posted 16-Apr-2015
Pros: Everything
Cons: I wish hotels would learn to put fans in the fitness center. This one is well equipped, clean and attractive, but no air flow.
Location: Everything. Perfect location. Pier 1 and the ferry is walking distance, along with more stuff than I can list.
Stayed in one night instead of going out for dinner and had the most amazing meal at the Oak Room I think it's called downstairs. The service was amazing, and the meal was unbelievable. What a surprise. This is just a good hotel. Great staff, service, and it's beautiful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Parking is just way to expensive...

Posted 16-Apr-2015
Pros: Location
Cons: Parking prices
Great area and also close to walk a dog... Son lives there and lots of good restaurants..
5 out of 5
Recommended
for Everyone
by A verified travellerfrom las vegas

Excellent location

Posted 14-Apr-2015
We stayed in the older section as requested. Beautiful wide hallways, room large, bathroom updated. Staff was exceptional .
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice location. Spartan amenities for a westin

Posted 13-Apr-2015
Pros: Location
Cons: Have the room amenities inside the rooms.
Location: Union square! Perfect for business or pleasure
Everything's available but have to ask, thus have to spend more on tips.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Guadalajara, Jalisco

Westin St. Francis Union Square

Posted 13-Apr-2015
Pros: La sección "clásica" del hotel es bellísima. Ostenta candelabros de cristal, espejos de marco elaborado, columnas de mármol y balcones ornamentados.
Location: Todo está cerca: Los mayores grandes almacenes de la ciudad, teatros, museos, restaurantes, Chinatown, una estación de tranvía, autobuses turísticos.
Aunque otros hoteles están cerca de Union Square, el Westin St. Francis es el único justo frente a esta bella plaza central ubicada en la mas conocida zona comercial de SF. El personal muy atento y servicial, las camas comodísimas, servicio de Consierge. Llovió un día de nuestra estancia en la cual nos prestaron paraguas. No olviden pedir su cupón de 10% de descuento en Macy's valido por todo un día y para múltiples compras. Es posible participar en el programa "Green Choice" en el cual regalan un cupón de $5 US, canjeable en el Starbucks del lobby, por cada día que opten porque no les hagan el "room service".