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Zen Grand Tower, Suite Nature View - Kids Free

Max Occupancy: 2 adults, 2 children
Includes: All-Inclusive
£560 X
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Ambassador Tower,Suite Ocean View - Kids Free

Max Occupancy: 2 adults, 2 children
Includes: All-Inclusive
£787 X
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Zen Grand Tower, Pool Suite Nature View - Kids Free

Max Occupancy: 2 adults, 2 children
Includes: All-Inclusive
X X
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Ambassador Tower, Pool Suite Ocean Front - Special Offer..!

Max Occupancy: 2 adults, 2 children
Includes: All-Inclusive, Free Wireless Internet, Free Valet Parking
X X
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Luxurious Beach Front Resort with Worldclass Design Gourmet Restaurants and Spa

Beyond All Inclusive

Beyond All compare, this resort offers all meals, beverages, taxes, and gratuities included in the room rate with an incredible selection of 9 chef design Restaurants to choose from.

Pristine White Sand Beach

Grand Velas Riviera Maya offers you a slice of paradise, with over 1600 ft of exclusive pristine beach and clear turquoise waters in one of the few certified beaches of the Mexican Caribbean.

Contemporary Decor Suites

With 3 different ambiances to select, the Grand Velas offers you All Luxury Suites in its Zen Tropical Pond, Ambassador Ocean View & Grand Class Ocean Front Sections, offering you terraces and plunge pools.


All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included

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General

2012 Featured in Forbes as one of the 10 Coolest All Inclusive Resorts! Rated Five Diamonds 2011 and 2012 by AAA and member of Leading Hotels of the World, the luxurious Grand Velas Riviera Maya is one of the newest resorts, and named by Travel & Leisure the 38th in the “Best Hotels of the World” category to distinguish Riviera Maya as a premier vacation destination. Hugging the pristine white sand shore of Playa del Carmen, Mexico, the resort is the pinnacle of all - inclusive vacation luxury. Elegant suite accommodations, gourmet culinary tour dining experience, a world-class renowned deluxe spa, personalized butler concierge services, and a cutting edge convention center make Grand Velas Riviera Maya an ideal choice for leisure travelers, families and couples and its located just 15 minutes away from downtown Playa del Carmen and 35 minutes from Cancun ‘s Airport.This beautiful Caribbean Resort is divided into 3 luxurious sections:The Zen Grand Section is located ¾ of a mile from the beach, in the natural tropical environment of the Mayan Jungle. This family-friendly section features 206 handsomely furnished suites, each over 1000 square feet with interior Jacuzzi, all with terraces and views of the nature and water ponds, and some eve offering plunge pools. This section will enjoy the proximity to the convention center, and all guests enjoy the Zen section pool surrounded by lush vegetation. To access the beach and the Ambassador and Grand Class sections, the resort offers 2-3 minute VIP shuttle at any time of day or night.The Ambassador Section is the next area of the resort that includes 197 luxuries Ambassador Ocean View and Ocean Front suites, with more than a 1000 sq. ft., each one with terraces, sitting areas, and some with private plunge pool. These suites are conveniently arranged around the main infinity pool. Kids Club available on property for Zen Grand and Ambassador Sections, it welcomes children from 5 to 12 years old only and it’s open from 9:00 am to 10:45 pm. The exclusive Grand Class Section is designed for optimum privacy and relaxation and features 89 ultra-luxury Ocean Front Suites with more than 1300 sq. ft. Guests enjoy private terraces with plunge pools and incredible ocean views, space for in-room massage tables, and interior Jacuzzis are part of the amenities. Teenagers from 12 to 16 years old are accepted in this section if sharing the suite with their parents.

  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • Arcade/game room
  • Total number of rooms - 491
  • Babysitting or childcare
  • Ballroom(s)
  • Banquet facilities
  • Beauty services
  • Business center
  • Concierge desk
  • Multiple large conference rooms
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Full-service health spa
  • Gift shops or newsstand
  • Grocery store
  • Hair salon
  • Health club
  • Wireless Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • Designated smoking areas
  • Tours/ticket assistance
  • Internet point
  • Children's club
  • Limo or Town Car service available
  • Number of floors - 4
  • ATM/banking
  • Massage - spa treatment room(s)
  • Medical assistance available
  • Multiple small meeting rooms
  • Multilingual staff
  • Audiovisual equipment
  • Free parking
  • Secure parking
  • Porter/bellhop
  • On private beach
  • Meeting facilities size (meters) - 8505
  • Number of meeting/conference rooms - 32
  • Meeting facilities size (feet) - 91,547
  • Private beach - direct access
  • Beach umbrellas
  • Pool sun loungers
  • Beach towels
  • Conference center
  • Sauna
  • Spa tub
  • Steam room
  • Supervised childcare/activities
  • Swimming pool - children's
  • Bar/lounge
  • Business services
  • Technology helpdesk
  • Television in lobby
  • Tour assistance
  • Wedding services
  • Complimentary newspapers in lobby
  • Computer rental
  • Number of outdoor pools - 3
  • Beach/pool umbrellas
  • Billiards or pool table
  • Free valet parking
  • Pool table
  • Poolside bar
  • Room service (24 hours)
  • Year Built 2009
  • Free guest parking during stay
  • Security guard
  • Garden
  • Number of buildings/towers - 2
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Internet

Available in all rooms: Wireless Internet access (surcharge)

Available in some public areas: Wireless Internet access - surcharge, Wired (high-speed) Internet access - surcharge


Parking

Free parking, Free guest parking during stay, Secure parking, Free valet parking


Room Amenities
  • Premium TV channels
  • DVD player
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Balcony
  • Ceiling fan
  • Air conditioning
  • Climate control
  • Direct-dial phone
  • Phone
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Daily housekeeping
  • Turndown service
  • Designer toiletries
  • Slippers
  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Iron/ironing board
  • Desk
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Cable TV service
  • Flat-panel TV
  • HDTV
  • Wireless Internet access (surcharge)
  • Dial-up Internet access (surcharge)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Private spa tub
  • Private bathroom
  • Down comforter
  • iPod docking station
  • HBO
  • Pillow menu
  • Espresso maker
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Dining

Dining Description

Embark on a culinary journey - Savor fare from all over the world without leaving the comfort of the resort. Five gourmet-dining venues each with a renowned chef on par with the world’s finest restaurants feature the cuisines of Mexico, Asia, France, Italy and Spain, complemented by custom table settings, fine wines and inspired menus. Three additional all-day restaurants, five bars and three open-air snack bars complete the culinary offerings at Grand Velas providing variety and choice in dining. 24-hour in suite service is available. **** Chaká restaurant- Seasonal

Elegant options for adults, casual family restaurants, outdoor seating and international cuisine include:

Piaf:

Stunning curtains of Swarovski crystals and perfectly designed lighting create a romantic atmosphere of fine extravagance. Chef Mustiere with over 25 years of experience in kitchens around the world uses fresh products of excellent quality; the best products, along with his French technique and personal touch, result in a memorable culinary experience.

Sen Lin:

Chef Isaac Esparza will offer you a delicious dinner in One of the top Asian restaurant in the Playa del Carmen area.You'll experience the culinary traditions of northeast and southwest Asia, including China, Japan, Korea, Vietnam, Malaysia, Cambodia and Thailand. Enjoy exotic dishes accompanied with live music as you taste your way around Asia.

Frida:

Our 4 diamond award restaurant celebrates the legacy of the famous Mexican painter Frida Kahlo. Chef Ricardo de la Vega is proud to offer you exceptional Mexican cuisine with a modern twist. Every dish is a gourmet masterpiece that reflects the rich culinary heritage of Mexico.

Cocina de Autor

Javier Perez Stone winner of the contest Chef or the Year in Mexico in June 2012 is the responsible for this unique experience.Enjoy a creative cuisine restaurant in constant evolution, seeking to evoke new sensations and emotions through its food and service to our customers. We are constantly adapting our techniques and creativity to our surroundings; in this case, the Mexican Caribbean. The tasting menu is the maximum expression of avant-garde food. Cocina de Autor has been recently named one of the "100 Best New Food & Drink Experiences"in the world by Food & Wine magazine.

Lucca:

Chef Aurelio Arista will delight you with Italian-Mediterranean cuisine that distinguishes the scrumptious menu of seafood, gourmet meats, and homemade pastas at Lucca.

Azul

Enjoy delicious international or traditional meals with family and friends any time of day at Azul. This family friendly restaurant at our Riviera Maya resort features open-air dining and a casual atmosphere.

Bistro

French-style restaurant with a prime ocean-front setting in the adult-only section. Open for breakfast, lunch and dinner, Bistro offers a wide selection of French-inspired dishes as well as local favorites

Chaka

Located near the pool of the Grand Velas Riviera Maya jungle

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Entertainment

Adult & Teen Activities Program -

With ideal landscapes for outdoor activities Grand Velas and the beautiful Riviera Maya offer every day including snorkel, kayak, pedal boats, water polo, basketball, bicycle tours, beach volleyball, football, stretching, croquet, ping pong and more. Have fun and get creative with crafts, sand castle building, lottery and bingo. Scuba diving, diving lessons, catamaran, boat and fishing trips are available at an extra cost.

Discover the culture of the Riviera Maya with tours to Mayan ruins, Xel-Ha, Xcaret or Xplor natural parks, trips to the Mayan jungle and its cenotes, horseback riding or four-wheeler excursions, and swimming with dolphins. All of these Riviera Maya tours can be booked through our resort's travel agency.

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Recreation

A private beach and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 89,305 square feet World class spa, two fitness facilities, one in the Zen and other in the Ambassador ambiances and a 91,547 square feet convention facility.

With two exciting Kids Club on property open from 9 am – 10:45 pm ; Grand Velas is provides an innovative program children from 5 – 12 can play and learn through fun activities in a safe, friendly environment supervised by highly qualified personnel. Our goal is to give your children the vacation experience of a lifetime!

From lottery, Bingo games painting, origami, and board games, movies, storytelling, drawing and more. Kids learn how to make piñatas, kites, visors, handbags, pinwheels, masks, necklaces and bracelets. Besides these funny activities Kids enjoy in the video area with a Home Theater, X-Box and Wii where video game tournaments are organized. At our Kid's Club, your children play, make friends and create childhood memories.

Age restrictions: 5-12 only. Kids Club activities subject to modifications*

Adult & Teen Activities Program -

With ideal landscapes for outdoor activities Grand Velas and the beautiful Riviera Maya offer every day including snorkel, kayak, pedal boats, water polo, basketball, bicycle tours, beach volleyball, football, stretching, croquet, ping pong and more. Have fun and get creative with crafts, sand castle building, lottery and bingo. Scuba diving, diving lessons, catamaran, boat and fishing trips are available at an extra cost.

Discover the culture of the Riviera Maya with tours to Mayan ruins, Xel-Ha, Xcaret or Xplor natural parks, trips to the Mayan jungle and its cenotes, horseback riding or four-wheeler excursions, and swimming with dolphins. All of these Riviera Maya tours can be booked through our resort's travel agency.

Zen Fitness Program

From trainers to daily Zumba, Pilates and yoga classes, it's easy to maintain your fitness routine, energize and relax. Our Life Fitness Center is equipped with state-of-the-art fitness machines including 8 cardiovascular stations (climbers, cross trainers, moving sidewalks and exercise bikes) and 13 resistance and weight training stations.

  • Pilates classes on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Golf - miniature nearby
  • Motor boating nearby
  • Windsurfing nearby
  • Boat launch nearby
  • Sailing nearby
  • Water skiing nearby
  • Dock nearby
  • Scooter/moped rentals nearby
  • Horse riding/rental nearby
  • Parasailing nearby
  • Helicopter/airplane tours nearby
  • Skydiving nearby
  • Fishing nearby
  • Ecotours nearby
  • Aerobics on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Playground on site
  • Surfing/boogie boarding on site
  • Swimming on site
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Spa

With more than 42 treatments and 40 treatment suites, Virtuoso named the Grand Velas Riviera Maya Spa “Best Spa in the World” in 2010.

The Spa is set in the middle of the jungle with an area of 89,305 square feet appointed with beautiful native art work and separate hydrotherapy facilities for men and women. Our extensive Riviera Maya spa menu includes massage therapies for men, women and couples, body treatments and wraps, facials, and our incredible Riviera Maya Water Journey - a true escape to total bliss! To extend the benefit of your beauty treatments, visit our Spa Boutique in Riviera Maya where you can purchase exclusive, top-of the-line spa products.

World Class SPA- Inspired by the jungle and water pools of the Yucatan Peninsula, the Grand Velas SPA is unparalleled in both its settings and quality of offerings. The extensive menu of spa services is based on indulgent traditional and indigenous treatments, designed to relax, restore, and renew. The lavish, new Gran Velas SPA is intended to be acclaimed as among the premier spas in the world.

Our blissful Riviera Maya resort spa transports you to a world of wellbeing through a revolutionary hydrotherapy circuit including a clay room, ice room and experience pool, and features aromatic essences, flowers, candles and hot smooth stones. At the end of your spa journey, tension and stress will have melted away and inner peace reached.

Treatment suites include single and couple suites, Janzu, Shiatsu & Thai, Multifunctional, hydro-massage tubs, Spa Facial´s diagnosis Suite and a private Bridal Room for the bride-to-be.

  • Number of treatment rooms 40
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Body treatments
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility


Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Rooms are divided into 3 sections. The Zen Grand Suites are located 3/4 mile from the beach and are near the convention center, spa, and a pool. Access to the beach and other sections is provided via a 24-hour hotel shuttle. Ambassador suites are arranged around the resort's main infinity pool. Grand Class suites are reserved for adults and children ages 12 and older only.


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: MasterCard, Visa


Pets

Pets allowed


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • New Year's Eve (31 December) Gala Dinner per adult: USD 170
  • New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 4 to 16 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
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Additional Details

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.


Details
  • Grand Velas Riviera Maya - All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.
  • The property is a member of the Leading Hotels of the World.

Details

Free WiFi Offer!

Book a stay in any room or rate category now - December 19, 2014, for travel during January 5 - December 19, 2014 and receive the following:

  • Complimentary wireless Internet access
Full details at check-in. Other restrictions may apply.

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