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Book your room at Grand Velas Riviera Maya - All Inclusive

Room type

Zen Grand Tower, Suite Nature View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Zen Grand Tower, Pool Suite Nature View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Ambassador Tower,Suite Ocean View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Ambassador Tower, Pool Suite Ocean Front

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Grand Suite, Oceanfront

Max Occupancy: 3 guests (up to 2 children)

Resort with private beach, full-service spa

VIP Room Upgrades & More

Location

This Playa del Carmen resort is by the ocean, nestled on a private white sand beach and within easy reach of area attractions such as El Camaleon Golf Club, Gran Coral Golf, and Tres Rios Ecopark. Area attractions also include Playa del Carmen Main Beach and Guadalupe Church.

Resort Features

Catch some rays on Grand Velas Riviera Maya - All Inclusive's private white sand beach, pamper yourself at the full-service spa, or enjoy surfing/boogie boarding.

Room Amenities

Flat-screen televisions include premium cable channels. Guestrooms also feature jetted bathtubs, private spa tubs, and iPod docking stations.

At your hotel

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included

At your hotel

Grand Velas Riviera Maya - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Grand Velas Riviera Maya - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and kayaking.

Guests can unwind with a drink at one of the resort's bars, which include 3 poolside bars and 5 bars/lounges. A computer station is located on site and high-speed wired and wireless Internet access is available for a surcharge. This all-inclusive resort also offers a children's club, a children's pool, and a health club. Onsite valet parking is complimentary.

Grand Velas Riviera Maya - All Inclusive has designated areas for smoking.

  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (free)
  • Airport transportation (surcharge)
  • Arcade/game room
  • Total number of rooms - 491
  • Business center
  • Concierge services
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Full-service spa
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Tours/ticket assistance
  • Wireless Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • Designated smoking areas
  • Computer station
  • Children's club
  • Limo or Town Car service available
  • Number of floors - 4
  • Spa treatment room(s)
  • ATM/banking
  • Meeting rooms
  • Multilingual staff
  • Terrace
  • Porter/bellhop
  • On private beach
  • Conference center
  • Direct access to private beach
  • Beach umbrellas
  • Pool sun loungers
  • Beach towels
  • Conference space size (meters) - 8505
  • Number of meeting rooms - 32
  • Number of restaurants - 8
  • Conference space size (feet) - 91,547
  • Sauna
  • Spa tub
  • Steam room
  • Children's pool
  • Wedding services
  • Complimentary newspapers in lobby
  • Beach/pool umbrellas
  • Billiards or pool table
  • Free valet parking
  • Year Built 2009
  • Number of buildings/towers - 2
  • Garden
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Stay connected

Available in all rooms: Wireless Internet access (surcharge)

Available in some public areas: Wireless Internet access - surcharge , Wired (high-speed) Internet access - surcharge

Park your car

Free valet parking

In your room

  • Premium TV channels
  • DVD player
  • Pay movies
  • Hypo-allergenic bedding available
  • Premium bedding
  • Balcony
  • Ceiling fan
  • Climate control
  • Air conditioning
  • Phone
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Daily housekeeping
  • Turndown service
  • Designer toiletries
  • Jetted bathtub
  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Rainfall showerhead
  • Iron/ironing board
  • Desk
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Blackout drapes/curtains
  • Cable TV service
  • Flat-panel TV
  • HDTV
  • Wireless Internet access (surcharge)
  • Dial-up Internet access (surcharge)
  • In-room safe (laptop compatible)
  • Private spa tub
  • Private bathroom
  • Down comforter
  • iPod docking station
  • Room service (24 hours)
  • Pillow menu
  • Espresso maker
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Eat and drink

Reservations and a dress code are required for gourmet restaurants. Dress Code: shorts, sleeveless t-shirts, sneakers, and sandals are prohibited.

Piaf - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required.

Sen Lin - Overlooking the garden, this restaurant specializes in Asian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Frida - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Cocina de Autor - This fine-dining restaurant overlooks the ocean. Reservations are required.

Lucca - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

24-hour room service is available.

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Play

A private beach and a health club are featured at the resort. A children's pool and a spa tub are on site. Other recreational amenities include a sauna and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Snorkeling nearby
  • Windsurfing nearby
  • Sailing nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Parasailing nearby
  • Skydiving nearby
  • Ecotours nearby
  • Playground on site
  • Surfing/boogie boarding on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Kayaking on site
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Relax

Grand Velas SPA has 40 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 40
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Body treatments
  • Facial treatments
Show spa details

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility

The fine print for Grand Velas Riviera Maya - All Inclusive

When you arrive

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Rooms are divided into 3 sections. The Zen Grand Suites are located 3/4 mile from the beach and are near the convention center, spa, and a pool. Access to the beach and other sections is provided via a 24-hour hotel shuttle. Ambassador suites are arranged around the resort's main infinity pool. Grand Class suites are reserved for adults and children ages 12 and older only.

When you leave

Check-out time is noon

How you can pay

Accepted at this hotel: MasterCard, Visa

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Show all policies

Fees

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • New Year's Eve (31 December) Gala Dinner per adult: USD 170
  • New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 4 to 16 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
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We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • Grand Velas Riviera Maya - All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.
  • The property is a member of the Leading Hotels of the World.

Free WiFi Offer!

Book a stay in any room or rate category now - December 19, 2014, for travel during January 5 - December 19, 2014 and receive the following:

  • Complimentary wireless Internet access
Full details at check-in. Other restrictions may apply.

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