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"All staff were. Excellent especially Jane on reception "

"Very late arrival (3am). Staff extremely helpful. Late check-out offered and extras! Perfect sleep in a great room. Everything that we needed and more. Thank-you."

" Very nice hotel & facilities the spa is amazing and the food at the restaurant was very good - would definitely stay again"

"Beautiful hotel under renovation presently. Staff lovely and helpful, convenient for station and the beautiful city of Chester"

"Excellent stay. Would recommend "

"I loved the relax feel of this hotel, it was really trendy and super clean. The staff were very friendly I wouldn’t hesitate to stay here again 😀"

"Always a good choice if you’re visiting Chester! Location is excellent if you need to be in the city centre, even direct access from the multi storey carpark. Truly is a lovely hotel, not the cheapest - but if you want to spoil yourselves go for it!"

"Great venue. I used it for a one night work stay-over. Now thinking of coming back with my wife for a spa weekend."

"We were there for a family gathering. The reeceptionist was warm and welcoming and very helpful. We had a meal and all the front of house were lovely, Daniella was particularly good. Her service was with a big smile, nothing was too much trouble and our food and drinks were perfect. There was a football team there that evening yet somehow everyone managed to give a smooth and timely service. Excellent stay . Thank you to the breakfast team, buzzing around, refilling, being nice, working hard and still cheerful and the Saturday night bar team were short handed, pulled together, smiled and delivered a seamless service. Thanks to the chefs who never get a mention :) and housekeeping were doing a great job ! Yes we'd come back for sure. "