Ratings based on 739 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
70% of guests recommend
2.7 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Boynton Beach

Great Hotel for the money

Posted 27-May-2015
Pros: Clean and roomy. Right next to Old Town, great location!!
Cons: Get rid of those people in your lobby selling tickets
We stayed two nights with 7 people, we had the four double bed and pull out couch room and it was fantastic. The free breakfast was great with enough choices for anyone to get something to eat. The pool area and Tiki Bar was clean and very enjoyable!! DO NOT BUY TICKETS FROM THE UNRELATED COMPANY IN THE LOBBY. That was the only problem. We purchased tickets when we got there for the water park at a "Discount" and would not even have to stand in line and the tickets didnt work and we had to pay the difference of the "Discount". Thank god disney did not make us purchase new tickets. LOVE DISNEY!!!
3 out of 5
by A verified traveller

Posted 26-May-2015
Bathroom extractor noisy ask to be fix but few days same noise no refrigerator or microwave in room
3 out of 5
by A verified traveller

Not what we expected

Posted 25-May-2015
Basically it's showed this was normally a $260 a night hotel and we paid 90. I definitely would never have paid any thing more for our stay. Needs updating. Comfy beds. Nice pool.
3 out of 5
by A verified travellerfrom Michigan

Nice pool, not great rooms or maid service.

Posted 25-May-2015
The pool and hot tub were beautiful -- so two thumbs up there. Also, the location wasn't bad either. Pretty quick access to I-4, and several restaurants, souvenir shops and attractions nearby. However, the rooms DID NOT live up to the photos online. They were totally small, and pretty scuzzy and beat-up. They also had a pretty funky odor, so we ended up buying a couple air fresheners to put around the room to make the room tolerable. We stayed 6 nights (that were all prepaid through a travel site, so we couldn't change hotels at this point), and NOT ONE TIME were our towels fully replaced or sheets changed. (And no, this hotel doesn't have those little eco-friendly cards where you can ask the staff not to change the towels/sheets everyday to conserve water and energy.) They would take the towels we used the night before and NOT REPLACE THEM. So, we were stuck having to request more towels from front desk every night, just to have the number of towels that were in the room to start with! Same thing happened with the disposable cups for the coffee machine and for by the sink. We used them the first night and following morning, and they were not replaced until DAY 4 (and not again after that)! Oh, and apparently vacuuming is out of the question as well - we went to the beach mid-week, but lived with the sand that inevitably follows you home for the rest of our stay. In summary: Pool/hot tub - great. Maid service - BYOTC (bring your own towels and cups). Location - pretty good.
1 out of 5
by A verified travellerfrom massachusets

zero guest service

Posted 24-May-2015
It s for 1 night stay Low guest service old equipments Breakfast was the worst ever The only good thing about this hotel is the location
2 out of 5
by A verified traveller

Ticks on our beds...both of them. Enough said.

Posted 18-May-2015
Hotel is cheap.....so don't expect much. Staff was very friendly....but it is not clean or well maintained.
4 out of 5
Recommended
for Families
by A verified travellerfrom Sunrise, FL

Great Value

Posted 18-May-2015
Pros: Location and price
Cons: Larger towels in bathrooms.
Location: Close to gift shops, restaurants and Old Town entertainment area.
Clean and adequate for us as frequent Disney Parks visitors. Great value and condition for the price. Great location next to Old Town. Great gift shop and restaurants within walking distance.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom sumrall ms

Nice hotel next to old town

Posted 16-May-2015
Very nice staff comfortable room and an awesome pool and jacuzzi my second time staying here and will definitely come back!
2 out of 5
by A verified travellerfrom fl

Dirty hotel

Posted 13-May-2015
I am not coming back. Breaksfast was poor. Room was dirty, there was a cucarach on the bathroon floor,
1 out of 5
by A verified travellerfrom orlando fla

Worse than dumpster

Posted 12-May-2015
Smells like urine in room and deoderizer. No cold water only scolding hot. Stay away...