Ratings based on 353 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Inverness

Bathroom

Posted 19-Apr-2015
Hotel appears to have had a facelift but the tiles on the bathroom floor are cracked! Pity as its a nice place.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Great value for money

Posted 18-Apr-2015
Pros: The breakfast buffet was excellent for all tastes, cooked, healthy or light!
Cons: The room was spacious but probably a little in need of a refresh. Very comfy bed!
Location: It is just outside the city walls, so it was easy to walk into town. The nearest attraction was the National Railway Museum other than the city walls
The parking was a bit crowded but necessary. We thought that for what we paid, it was excellent value. All of the staff were pleasant, cheerful, and helpful.
3 out of 5
by A verified traveller

bit tired

Posted 15-Apr-2015
Room a bit tired and shabby looking . No space down side of bed. Shower was very poor
2 out of 5
by A verified traveller

Near to city walls, good location

Posted 02-Apr-2015
Pros: Location convenient for city: 10 mins walk to centre.
Cons: All the above.
Location: Great historic City; suitable for all
Room in need of decorating, poor standard of cleaning and some basics such as a hand towel and bathroom glasses missing despite requests. Quite noisy due to paper thin walls. Plus side: bed comfortable.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Nice hotel, close to York centre

Posted 31-Mar-2015
Pros: Friendly, personable efficient staff , cleanliness ,comfy bed and close to York centre .
Cons: In the process of being renovated -so will be even better than it is already when finished
Location: Located close to the centre of York . Lovely shops , nice places to eat, quaint coffee shops and able to people watch , very pleasant surroundings .
Nice clean Hotel -Staff very accommodating and personable -and made us, including my little dog very welcome ! Had a fabulous weekend !
3 out of 5
Recommended
for Everyone
by A verified travellerfrom 神奈川

平均的なビジネスホテル

Posted 22-Mar-2015
Pros: 駅から徒歩圏内。
Cons: 備品をもっと充実して欲しい。
Location: シティセンターまで、歩いていかれます。
部屋は広くて清潔でしたが、最低限の備品しかありまでんでした。 朝食なしでこの値段は高いと思います。
3 out of 5
Recommended
for Everyone
by A verified travellerfrom grimsy

Comfy stay

Posted 20-Mar-2015
Overall OK but heater didn't work and although they gave us small electric one that broke after a few minutes.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, easy walk to city centre and station

Posted 18-Mar-2015
Pros: Location, price, staff
Cons: Was just being decorated so is being improved.
Location: Nice pubs nearby, walking distance to city centre and train station
Some really nice pubs nearby, nice hotel, quiet despite being on a main road - good double glazing. Recommended
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel

Posted 16-Mar-2015
Cons: Car parking very limited spaces for parking
A pleasant hotel.No frills but we didn't want that.The staff were very nice and helpful .In walking distance to York town centre.Would stay again
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Very handy for the city centre

Posted 16-Mar-2015
We were a group of fourteen, all arriving at different times, but the staff were very helpful and got everyone checked in quickly. The location was very handy for the city centre and easy to find.