Hedley House Hotel

Photo gallery for Hedley House Hotel

Primary image
Indoor spa tub
Indoor spa tub
In-room safe, desk, WiFi, bed sheets
View from room

Overview of Hedley House Hotel

Hedley House Hotel

3.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
3 Bootham Terrace, York, England, Yo30 7DH

Explore the area

  • Popular LocationYork Minster8 min walk
  • Popular LocationShambles12 min walk
  • Popular LocationJorvik Viking Centre15 min walk
  • AirportLeeds (LBA-Leeds Bradford)53 min drive

Choose dates to view prices

About this area

York

Located in York, Hedley House Hotel is in the city centre and near the airport. National Railway Museum and York Grand Opera House are cultural highlights, and some of the area's notable landmarks include York Minster and Shambles. Looking to enjoy an event or a game while in town? See what's happening at York Racecourse or Bootham Crescent Stadium.
Visit our York travel guideOpens in a new window
Map

What's nearby

  • St. Mary's Abbey - 5 min walk
  • Bootham Bar - 5 min walk
  • York Minster - 8 min walk
  • Shambles - 12 min walk
  • Jorvik Viking Centre - 15 min walk

Getting around

  • York Station - 9 min walk
  • Leeds (LBA-Leeds Bradford) - 53 min drive

Restaurants

  • Roots - 5 min walk
  • The Minster Inn - 5 min walk
  • Café No.8 Bistro - 6 min walk
  • Mamma Mia - 6 min walk
  • The Three Legged Mare - 7 min walk

About this property

Hedley House Hotel

3-star Victorian hotel, walk to York Minster
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe and a spa tub are on-site. All 27 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus room service and Smart TVs with digital channels. Other amenities available to guests include TVs, hairdryers and safes.
Hedley House Hotel offers 27 accommodations with a safe and designer toiletries. 40-inch Smart televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a spa tub and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (GBP 14.50 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:00 AM: GBP 14.50 for adults and GBP 6.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Spa services
  • Hot tub

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Latvian

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 40-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Safe

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Guest rating 4+
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Policies

Check-in

Check-in from 2 PM - 10 PM

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per stay.
Cots (infant beds) are available for GBP 10.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 1.50 per stay (for stays between 1 January and 31 December)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 14.50 for adults and GBP 6.95 for children (approximately)
  • Secured self-parking fee: GBP 14.50 per day
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hedley Hotel
Hedley House
Hedley House Hotel
Hedley House Hotel York
Hedley House York
Hedley Hotel York
Hedley House Hotel York
Hedley House Hotel Hotel
Hedley House Hotel Hotel York

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 117 out of 259 reviews
5 - Excellent 45%
Rating 4 - Good. 107 out of 259 reviews
4 - Good 41%
Rating 3 - Okay. 21 out of 259 reviews
3 - Okay 8%
Rating 2 - Poor. 11 out of 259 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 259 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with group
Fantastic!!!
Brilliant staff, they were very polite and helpful. Cosy rooms. EXCELLENT SPA thank you Emily ❤️ Excellent location (we walked home from our night out) I will book here again when I return to York
Stayed 2 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff who went out of their way to make it an enjoyable stay. I’ve never seen a bed as big in all my life. Jacuzzi was glorious and a real treat. Very well cooked breakfast. TV had all the main apps like Netflix, etc installed. In terms of room for improvement, an earlier breakfast time would be good. Some of the glassware in the room was dirty and shower could do with a deep clean. As heat rises our room was boiling, even with radiators off and windows open.
Stayed 2 nights in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
The hotel was great for it's price. Close to the city centre and everything, the staff was so friendly and helpful. The only issue we had was with the heating and the hot water first day - they were not on when we came back at the evening and the room was like a freezer. It took a while to get to a normal temp and it stopped again at night and when we woke up it was dead cold again, and in York was absolutely freezing all day and even colder at the night time. Otherwise everything else was great - the breakfast, the service, the reception.
Stayed 3 nights in Jan 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable, and close to all amenities
Lovely hosts , very comfortable and clean . 5 minute walk to train station and city centre Would stay again
Stayed 1 night in Dec 2021