Great location on lakefront right onto the Ita Thao pier area and next block from the food street (hence not as busy). We loved the fact that it wasn't as crowded as the main town, Shuishe, and once the day trippers are gone (last ferry about 5 or 6 pm depending on season), you have the whole town.
Be aware it's not party central, and taxis after hours to Shuishe is NT$500. We had to catch a 9am bus to Alishan, so the hotel staff called a taxi for us, although there is a local bus at 7:20am (when we were there; bus timetables in Taiwan are "flexible").
We had "Moon", which has great views, but "Dawn" doesn't; there are only 4 rooms per floor, and I think all but "Dawn" has views, although there is a viewing deck on Level 10.
When we arrived, the staff was very nice and promptly showed us to our rooms. The rooms themselves were spacious, clean, and artfully designed. The location was ideal; it was close to the marina and to many restaurants. The breakfast was pretty good, they had COCONUT paste which is very exotic. I would definitely stay here again.
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