Ratings based on 130 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Our family experience

Posted 07-Sep-2014
Pros: Wonderful gym n dedicated trainers mr Justin very good gym trainer I never met anyone like him in my several stay in five star hotels in India n abroa
Cons: Carpets on room corridor to be well maintained
Location: Very close to airport
Very good stay we had entire family enjoyed well only drawback is there is no locking system in bathroom n toilet other than this everything is fantastic
5 out of 5
Recommended
for Everyone
by A verified traveller from gupta

Experience of Hyaat Mumbai

Posted 06-Sep-2014
Amazing experience in Grand Hyaat, Mumbai. It's a very big and very luxurious...Amazing food, amazing comfort, very talented and supported hotel staff, and the shopping arcade is too good with national and international brands.
5 out of 5
Recommended
for Everyone
by A verified traveller from London, United Kingdom

Lovely hotel next to the airport

Posted 05-Sep-2014
Great friendly staff. Concierge desk took care of a shipment I wanted to send with no issues at short notice.
5 out of 5
Recommended
for Everyone
by A verified traveller from Herndon, Virginia

Excellent hotel with very good staff.

Posted 05-Sep-2014
Wonderful experience. Great food at lounge and customer service was the best. They really care for you. The front desk person ayush was very helpful throughout my stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Surat

The Grand Hyatt is located in the Heart of Mumbai.

Posted 24-Aug-2014
We booked this hotel for 2 nights which was a delight with GRANDDD rooms, lobby, lavish buffet/ choice of cuisines, friendly staff, other amenities made a perfect Holiday... Soaked in Luxury!!! Must stay for the truly GRANDDD Experience with Hyatt :-)
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Saudi Arabia, Riyadh

Nice Hotel, good people,

Posted 23-Aug-2014
Pros: I like the hospitality,
Cons: The swimming pool is good for children not for adults its small and the deep need to be more. Better to make a new one.Some lamp food is too much salt
Location: It is near to Andhira, and the beach around 6km. The International Airport and Domestic Airport is very near.
I arrived hotel at 7am. and the receptionest make to me chickin without any extra money to pay and same thing when I checkout I chickout at 4pm. they did not ask about extra charge.
5 out of 5
Recommended
for Everyone
by A verified traveller from Gurgaon

Nice hotel with excellent services/staff

Posted 22-Aug-2014
I would strongly recommend Grand Hyatt Mumbai because of 1. Located near both the airports 2.Nicely maintained rooms 3.Very Prompt and excellent room service 4.memorable food quality Just before check in in Grand Hyatt I stayed in one of very popular Taj hotel based at Mumbai. .and services and service staff working for Hyatt are much better than that hotel...
4 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable Stay in the city

Posted 20-Aug-2014
Comfortable Stay in the city, highly recommended to everyone.
5 out of 5
Recommended
for Couples
by A verified traveller from Pune

Nice hotel in the central business district of BKC

Posted 19-Aug-2014
Pros: Location. Cleanliness. Staff.
Cons: Promptness to attend to guest requests.
Location: IT is in the central business district of BKC. Easy get away to Bandstand, Reclamation as well as South Bombay or Juhu.
Location close to Bandra was the main reason for choosing this. Check-in was an issue as the hotel did not get the booking detaisl from eXpedia. But they were courteous enough to accomodate us in the room while they checked for the booking. Excellent facilities. Great ambience. Toiletries were class leading. Bathroom was a little different. Open space for shower was different than in most hotels. Beds were comfortable. Staff was courteous & friendly, but I thought a tad slow. I had to wait for 15 mins for a duplicate key as my original key was not working. Funnily the issue with the key happened twice. Don't miss the buffet breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Good Hotel

Posted 18-Aug-2014
Very nice hotel other than some staff, did not have time to say bye with a smile as maybe it cost, my parents told we are leaving and they said ok, plz come back, did u like your stay or not, nothing, not even bi, tc, but overall was comfortable stay, my parents did not use any restaurants, when they checked in they were asked to pay rs.10,000 I.e £100 even though full rent for two days was paid in advance, my parents refused n they said ok u will need to pay cash if u use any room service or other facility n they said ok. :)