Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Ahmedabad

Disappointment All The Way...!!!

Posted 16-Apr-2015
1) Checked in on April 3, 2015 and checked out on April 5, 2015. Still have not got my money back which they took as security deposit at the time of check in; even after calling them 'N' number of times. Please note, the amount was supposed to be refunded in 48 hours. 2) Nobody helps you with your bags and helps you to reach to your room when you check in. Almost all the staff members will direct you wrongly whenever you seek help. 3) I asked for a room facing central courtyard. I was handed a room which was facing central courtyard where the renovation work was going on. I surely did not ask to see how they do the construction work, and expect the hotel staff to understand the same. 4) I opted for non-smoking room which was fine, but I wish I could have non-smoking lobby. Every time I steeped out of my room, I could smell only cigarette smoke.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bangalore

Tooo Good, Value for money..

Posted 10-Apr-2015
Pros: Infrastructure, cleanliness, pool, bath room fittings, fruits.
Cons: All is well.
Location: Near to Airport, Juhu beach, Malls.
I stayed there with my family from 03-04-2015 to 05-04-2015. Thanks to the hotel staff and the management. It was a wonderful experience and friendly staff. My kid enjoyed the pool and the bathroom tub :) . Thank you again..
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel between airport and city

Posted 31-Mar-2015
Had a pleaseant stay Have nothing to complain about The stay was very leading
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New Delhi

Nice premium hotel

Posted 30-Mar-2015
It's a nice hotel as you would expect any 5* to be. Property is huge, rooms are good and nice. Housekeeping guys, the restaurant folks are professionals and really nice. You will find may people in the porch area and it may be possible that you may be ignored if getting down from a normal cab. If you can deal with it and carry your bags with you to your room, then you can definitely come here. And of course, some time will be spent with the check-in process, so count that in. In all, if you are okay with the above two facts and the price you are paying, then good property well connected to BKC and domestic airport and ofcourse nightlife area of Mumbai is not that far away!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Melbourne

Very Nice Hotel

Posted 28-Jan-2015
Pros: The staff
Location: Location not good at all for anyone who wants to walk to shops or restaurants. There is nothing close by at all.
Very nice hotel, but the staff make it Great. We would like to thank Mahesh and his colleagues for their tireless effort in retrieving our lost luggage just in time for the next leg of our trip to Bhuj. The hotel and its facilities were outstanding and rooms very comfortable. The food at Soma was absolutely delicious and once again the service staff made the experience a real pleasure.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Zurich

Grand hotel, minor drawback

Posted 21-Jan-2015
Pros: The art selection, design, and overall aesthetic is impressive. Additionally, the array of restaurants - all of which are top-notch - is excellent.
Cons: Wifi connectivity should be improved - overall, the connection was weak and unstable.
Location: Uncertain.
The hotel facilities are nothing short of grandiose. Excellent condition, aesthetically appealing, highly comfortable. The lobby area is superbly designed and maintained, with true ambiance - generally a challenge for hotels to achieve. Location is convenient for international travelers requiring close access to the airport. Minor drawback - though wifi is included in the price of the room, the connection was poor and undependable, to the extent that using wifi for phone calls via Skype was not possible.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Doha, Qatar

Great hotel lots restaurant and central location

Posted 18-Jan-2015
Great service, we booked a club room and we were granted all kinds of extras, such as transportation to and from the Airport. Earlier check in. Extra rolled bed was brought with no additional charge, good breakfast, unlimited water, soft drinks and coffee/tea plus happy hours on the club. Access to meeting rooms, free wifi and good bedroom with clean comfortable beds and furniture. Great value for one's money.
5 out of 5
Recommended
for Couples
by A verified traveller

good

Posted 18-Jan-2015 on Hotels.com
Very nice
5 out of 5
Recommended
for Business Travellers
by A verified traveller

World class

Posted 18-Jan-2015 on Hotels.com
Excellent. World class.
5 out of 5
Recommended
for Families
by A verified traveller

Comfortable stay

Posted 15-Jan-2015 on Hotels.com
Very comfortable stay