Ratings based on 119 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from Pune

Nice hotel in the central business district of BKC

Posted 19-Aug-2014
Pros: Location. Cleanliness. Staff.
Cons: Promptness to attend to guest requests.
Location: IT is in the central business district of BKC. Easy get away to Bandstand, Reclamation as well as South Bombay or Juhu.
Location close to Bandra was the main reason for choosing this. Check-in was an issue as the hotel did not get the booking detaisl from eXpedia. But they were courteous enough to accomodate us in the room while they checked for the booking. Excellent facilities. Great ambience. Toiletries were class leading. Bathroom was a little different. Open space for shower was different than in most hotels. Beds were comfortable. Staff was courteous & friendly, but I thought a tad slow. I had to wait for 15 mins for a duplicate key as my original key was not working. Funnily the issue with the key happened twice. Don't miss the buffet breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very Nice..Close to Mumbai Domestic Airport..!

Posted 18-Aug-2014
Pros: Great Hospitality and nice food..!!
My sister was not well while her arrival at Mumbai. The hotel staff took great care & called immediately the doctor. The shift incharge was very spontaneous & showed much care. It really touched us.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good business hotel, location is a problem,

Posted 13-Aug-2014
Pros: Rooms , shopping arcade
Cons: as you enter there are about 16 steps difficult for seniors and handicapped , quality of rooom service food
Overall very good , staff is polite but impersonal, in room dining is over priced rooms are clean and comfortable
5 out of 5
Recommended
for Everyone
by A verified traveller from Chennai India.

Nice Hotel. Close to Airport.

Posted 13-Aug-2014
Stayed for one day.Check in was fast.I requested for a late check out until 5 pm which was obliged without any fuss.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good place to stay

Posted 09-Aug-2014
Bath tub drainage ws choked wn chkd in bt ws taken care of.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bangalore

Staff took very gooood care of us...

Posted 06-Aug-2014
Pros: Everything, I'm in Awe!
Cons: hmmmm????
Location: ----
Booked for my Anniversary, it was a wonderful experience. I especially thank Deepika B for making it a special moment for us.
5 out of 5
Recommended
for Everyone
by A verified traveller from mumbai

Nice hotel near business center

Posted 06-Aug-2014
My stay at grand Hyat is very good experienc it was comfertable stay Its house keeping ,receptipn,reastaurant service is excellent so overall experience is wonderful
5 out of 5
Recommended
for Everyone
by A verified traveller

Good experience with Hyatt

Posted 04-Aug-2014
It's a very pleasant stay with all comforts.services is very good and staff is cooperative .
5 out of 5
Recommended
for Everyone
by A verified traveller

5 star Stay

Posted 29-Jul-2014
The hotel is Grand like the name suggests . Rooms are great . The service is excellent . The location is very close to the airport and the new business hub BKC Only improvement can be made in the food , dint taste that good specially for the rates charged
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta, GA

Awesome experience!

Posted 29-Jun-2014
Pros: The staff was awesome. The room was excellent.
Location: The location is close to a highway so one can reach other places quickly.
Our stay at the Grand Hyatt Mumbai was nothing short of awesome. We went for the Grand Club room and everything was covered, including pickup and drop off from the airport. The staff was extremely polite and I can't say enough about them. They took care of all our needs and were very polite and accommodating. I requested a 2PM late checkout and the rep extending it to a 4PM checkout. It helped tremendously since I had a late night flight. I would recommend this hotel to anyone considering a stay in Mumbai. They give you a true 5 star experience.