Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto, Ontario

Check-In Poor

Posted 21-Oct-2014
Pros: Cleanliness and atmosphere.
I was misled at check-in. When I asked for the wi-fi password, was told that I had to pay Rupees 1000 for wi-fi connection. I was told that breakfast was going to be Rupees 1000 as well. I come out of my room in the morning next to room 2168 I see the breakfast lounge. A sumptuous breakfast was available for Rupees 500. Later was given a password for wi-fi for free. Other than check-in experience everything else was fine.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom PUNE

SUPERB HOTEL

Posted 18-Oct-2014
Pros: THE LIVELINESS
GOOD EXPERIENCE. NICE AMBIENCE. VERY CLOSE TO THE DOMESTIC AIRPORT. GOOD PARKING FACILITIES. THE FOOD IS EXCELLENT.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Kolkata

Excellent hotel close to the domestic airport.

Posted 14-Oct-2014
It's an excellent hotel with all amenities and shopping center which have good international and donestic brands on display.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom australia

Nice hotel close to airport

Posted 11-Oct-2014
It's really an excellent place to stay. Room was very clean and quite. When ever going to mumbai again, i will prefer to stay in the same hotel. Cheers
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Melbourne Australia

Grand Experience

Posted 15-Sep-2014
Pros: Cleanliness. Service. Facilities were top shelf.
Cons: Nil
Location: If you haven't been to Mumbai be prepared for a huge shock. It's a daunting experience. Noise, traffic. Crowded city and slums await outside.
Can a hotel be too nice? On visiting Mumbai I wasn't quite expecting The Grand Hyatt to be anything special. The room was not that expensive. I was only looking for a cheap mid range price when I booked. I received a great discount price so I was expecting a fairly middle of the range experience. The Grand Hyatt was exceptional. Funny but it was probably too good. I'm not really into the full service. Room being made up at least twice a day, towels changed continually. I actually kept reminding the staff I didn't need my towels changed every five minutes. I find it a little uncomfortable when the staff make a huge fuss of you. It's not my style. If that's how you like your holiday the Grand Hyatt will spoil you rotten. The room and facilities was fantastic really. Meals were awesome. Maybe a tad expensive but probably cheap by international standards. Can't fault it really. Definitely above what I was expecting.
5 out of 5
Recommended
for Everyone
by A verified traveller

Our family experience

Posted 07-Sep-2014
Pros: Wonderful gym n dedicated trainers mr Justin very good gym trainer I never met anyone like him in my several stay in five star hotels in India n abroa
Cons: Carpets on room corridor to be well maintained
Location: Very close to airport
Very good stay we had entire family enjoyed well only drawback is there is no locking system in bathroom n toilet other than this everything is fantastic
5 out of 5
Recommended
for Everyone
by A verified travellerfrom gupta

Experience of Hyaat Mumbai

Posted 06-Sep-2014
Amazing experience in Grand Hyaat, Mumbai. It's a very big and very luxurious...Amazing food, amazing comfort, very talented and supported hotel staff, and the shopping arcade is too good with national and international brands.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London, United Kingdom

Lovely hotel next to the airport

Posted 05-Sep-2014
Great friendly staff. Concierge desk took care of a shipment I wanted to send with no issues at short notice.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Herndon, Virginia

Excellent hotel with very good staff.

Posted 05-Sep-2014
Wonderful experience. Great food at lounge and customer service was the best. They really care for you. The front desk person ayush was very helpful throughout my stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Surat

The Grand Hyatt is located in the Heart of Mumbai.

Posted 24-Aug-2014
We booked this hotel for 2 nights which was a delight with GRANDDD rooms, lobby, lavish buffet/ choice of cuisines, friendly staff, other amenities made a perfect Holiday... Soaked in Luxury!!! Must stay for the truly GRANDDD Experience with Hyatt :-)