Ratings based on 416 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by kendall from moncton, NB

Charming, good location.

Posted 14-Apr-2014
Staff was superb, room needed a little updating, bathroom ventilation needs to be addressed.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location, Great staff

Posted 16-Mar-2014
Pros: Breakfast was very good. And staff friendly and helpful.
Cons: Friend had issue with cleanliness in her room, ours was fine. Great staff, attentive, considerate.
Location: Near Musée des beaux arts de Montréal, Canadian Centre for Architecture, cinemas and shopping, some good restaurants. Atwater Market also nearby.
Location and staff were the best. It's located in an old mansion, and has great details of previous era, original artwork in hallways.
5 out of 5
Recommended
for Everyone
by Jocelyn from Ottawa

Beautiful experience

Posted 04-Feb-2014
Pros: The charm of the hotel
Cons: I was very satisfied
Location: Good location but far from the gay village
Room very spacious, very clean and the staff are amazing.
4 out of 5
Recommended
for Everyone
by Mo from Toronto, ON

Excellent location in downtown montreal

Posted 18-Jan-2014
Pros: Rooms are clean
Cons: most certainly the gym
Location: Close to the Montreal arts museum and all downtown has to offer.
Overall a positive experience. My only gripe is the gym is a complete let down. There is an elliptical machine, a treadmill and a single weight machine. There are no free weights (aside from 2 5lbs dumbbells!!), and it is extremely small that you can barely even do any sit ups, push ups, etc.. I would have rated this hotel higher had they not falsely advertised a "gym". The BF is not fabulous but since it is free, its a an extra point.
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston

cozy stay on a stormy night

Posted 14-Jan-2014
Pros: Charming, with character, convenient location for walking to museums and shops, very quiet for a city center location.
Cons: Room temperature wasn't adjustable and bedding could have been better (comforter vs old blanket).
Location: Excellent restaurants with lots of choice nearby. Close to both McGill and Concordia
I booked this at the last minute, having driven past it many times on previous visits to Montreal. Nicely decorated, quiet and comfortable despite being right on Sherbrooke. Very convenient location to McGill and Concordia. Enjoyed a peaceful continental breakfast in salon room. Parking was easy to find overnight on a side street adjacent to the hotel. Staff was friendly and helpful. restful and enjoyable short stay.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 11-Jan-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveller

Quaint hotel near the Fine Arts Museum

Posted 09-Jan-2014
My girlfriend and I came to Montreal to celebrate our 2 year anniversary and had a pleasant stay. Unfourtunately the weather was unbearable (the highest temperature of our stay was -4) so we were confined to the indoors for the most part. The hotel is in a great location if you're looking to visit the art museums - there are also plenty of places to eat and shop downtown. The staff was friendly and knowledgeable and I especially commend the valet service for braving the weather to retrieve our car.
2 out of 5
by Carl from Quebec

Not what I expected

Posted 07-Jan-2014
Pros: Very friendly cleaning crew, they gave us a bunch of chocolates!! :) Read above for further details
After reading the great reviews online, I decided to take this hotel over some other ones at the same price. What a terrible idea. Without going into the details, here are the list of negative things that happened. - Spider webs on the ceiling (room and bathroom) - TV did not work at first (a technician had to come and fix it) - The minibar is terribly expensive (but I guess that's normal everywhere) - The bed was making a lot of spring noises (very annoying) - Someone made a mistake with the wake-up call. We received a wake-up call at 4:30am!!! On the first night. - The breakfast was alright, but nothing too fancy. - Room service (as friendly as there are) come WAY too often. They knocked at our door maybe 4 times the same day. Until we put the paper on the door. However, there were some positive: - Very friendly cleaning staff - Nice hotel staff (depending on the time of day, but generally alright) - Good valet parking (expensive, but fast service) - Fast checkin and checkout We could have been unlucking, but our experience overall was mediocre.
3 out of 5
by Mata from Toronto, ON

Disgusting Room

Posted 07-Jan-2014
I stayed at Chateau Versailles on December 31, 2013 (For New Year's Eve). We arrived at 3pm (check-in time) and were given a room. On first glance, the room seemed great - the bed was made, the pillows in place, the bathroom was tidied up. We began unpacking and I walked into the bathroom - upon closer inspection I noticed that there was a used cup on the sink and a hand towel. I figured that my partner had used them. I then pulled down the covers to get into bed - to my disgust there was a used napkin in the bed. I immediately inspected the room and noticed that there were a lot of small details out of place. I went to speak to the front desk and told them the room was disgusting and dirty - they asked if I minded to wait outside the room while they sent someone to clean it. As check in time had already passed I did not think this was fair. They finally agreed to move us to a new room and upgraded us to a suite. I thought this was very kind of the hotel. Overall, the staff was great but I cannot get over how disgusting the room we were put in was.
4 out of 5
Recommended
for Couples
by Rebecca from Montreal, QC

perfect location

Posted 06-Jan-2014 on Hotels.com
I was extremely satisfied with my experience at chateau versailles. Not only did I get the room super last minute before new years eve but it was relatively cheap as well. Going cheap doesn't always mean downgrading because this hotel was the perfect mix of comfort, vintage, and clean. The service was really nice and the bathrooms were clean and above average. I would for sure go back. And to top it off, it was in the perfect location! There was a bus stop right outside the front doors and a bunch of coffee shops down the street!!