Ratings based on 448 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveller from Brooklyn, New York

Recommendations, with some reservations.

Posted 16-Aug-2014
Overall I would recommend the hotel since I think that I had good value for the quality of the hotel. I was looking to economize for my vacation so I am willing to forgive some drawbacks to my stay at this hotel. This hotel is a Victorian era mansion that has been converted to a hotel. It is located in the museum district is a few blocks from the Museum des Beaux Arts. It is very nicely decorated in the exterior of the hotel and the included Continental breakfast was fairly generous. The draw backs of the hotel are as follows: (1) There are no elevators in the building so be aware of the fact that there is a long flight of steps on the exterior of the building and then you have to climb stairs to go to your room; (2) The room itself was small but there are larger rooms in the hotel, obviously at a higher daily rate for the hotel stay; (3) My room also had a constant hum, which made it hard for me to fall asleep.
4 out of 5
for Everyone
by A verified traveller from Washington, D.C.

Quaint hotel with good breakfast

Posted 11-Aug-2014
The Chateau Versailles is not really where "the action" is at in Montreal, as it is a bit away from the Old Town, Mount Royal, and The Plateau. So be prepared to walk or to take the metro to the more touristy and interesting spots. The metro is only a two block walk away, and a quick 15 minute ride to Old Montreal. The room was clean and well-appointed (if a little bit small), the staff was welcoming and knowledgeable, and the breakfast was ample and fresh (they need more wait staff and tables as the breakfast room can get a bit crowded). We slept in a room on the street which was a little noisy, but not too bad. There is no elevator in the 4-floor hotel, which can make climbing the stairs after a long day a bit tiresome, but hey, its good for you.
3 out of 5
for Everyone
by A verified traveller from GA

Okay hotel is a decent location

Posted 09-Aug-2014
Pros: free wi-fi and a nice continental breakfast
Cons: refinishing of the hotel, overall
Location: museums and high-end shopping; two blocks from the subway/metro
This hotel is located in the museum/shopping district, which is either a long walk or a subway ride from old Montreal. The staff were friendly and helpful--no complaints in that area. However, our room was located on the front of the building, alongside the street, which made it incredibly difficult to sleep at night. The room accommodations are equivalent to most 3 star hotels in which we have stayed--nothing special, but not unpleasant. The hotel is obviously pretty dated and could use some refinishing. If you need a decent place to stay, this hotel is fine. If you are used to high-end accommodations, this isn't for you. With that said, the free wi-fi and breakfast really help this hotel earn some points.
3 out of 5
by A verified traveller

underwhelming experience

Posted 07-Aug-2014
this hotel is just ok. the "deluxe room" was tiny. our room was close to the front desk, and with the thin walls and crickety floors, we heard nearly every guest walk by. the room was pretty dirty. cob webs, an old sock and rubber band under the bed, etc. the good things were: tasty continental breakfast and good location within walking distance of things. It cost us around $225 USD for the night. I'd say it was worth $125-$150 range.
3 out of 5
for Everyone
by A verified traveller

Hotel in Montreal walking distance metro stop

Posted 07-Aug-2014
Pros: The breakfast room and the entry way were very nice-5 stars.
Cons: Caulking in the bathroom around the sink was sub par. Variety of shades of burnt orange paint on walls in flat and satin. Many stairs.
Location: You can get to the metro so you can get to everything.
Eye catching entry. Nice breakfast experience. There were many steps up to the entry way and all of the rooms had to be reached by stairs also.
4 out of 5
for Everyone
by A verified traveller from Fort Lauderdale

Great location

Posted 02-Aug-2014
Pros: Everything except our window view
Cons: Earlier cleaning of he rooms, came back to rest in the afternoon and was not done,
Location: Close to metro station, museums, Crescent street with lots of restaurant choices, to St Catherine's shopping. Good shoes will take you everywhere.
Clean and cozy, great location, helpful staff. The view: not pleasant: to an old building with broken windows, a dark alley.
5 out of 5
for Everyone
by A verified traveller from Vancouver

Very good location

Posted 24-Jul-2014
Pros: Location, staff, cleanliness, room, bathroom.
Location: Located close to subway (5min walk), bus stop just in front of the hotel, with lots of restaurants and stores across. Walking distance to shops and c
Located close to subway (5min walk), bus stop just in front of the hotel, with lots of restaurants and stores across. Walking distance to shops and cafes downtown Ste Catherine. If you don't want to go out to eat you can order a meal to your room from the restaurant Ridi across the street, or eat there ( nice place, good menu and meal). Hotel staff is warm, welcoming ready to assist you and with always a big smile. Clean and good sized room with nice and clean and newly renovated bathroom, AND opening window for fresh air. The safe is good sized so you can put your laptop and belongings in. And on top of that I've got a good price for the room, thanks to my flight reservation on Expedia. Although breakfast was included to the price, I couldn't find the occasion to experience it. Wi-Fi is also free but of course it's not at the comfort of your own, used my phone's instead. On my next trip to Montreal this is where I'll stay.
4 out of 5
by A verified traveller from CND

European-style hotel right in downtown

Posted 23-Jul-2014
I couldn't believe how nice it was. The only thing I didn't like was that the pillows were much too thick.
3 out of 5
for Couples
by A verified traveller from long island,ny

Posted 21-Jul-2014
Pros: walking distance to everything walking distance to hop in hop off bus
Cons: bathroom need to update
Location: walking distance to all
bathroom is small and bathroom fixtures are outdated. floor creek as you walk.
1 out of 5
by A verified traveller from s.s

Terrible staff and no cleaniless at all

Posted 09-Jul-2014
Wont get there back ever again. The cleaniless was horrible . Tiny room . No elevator .horrir service.