We had to unexpectedly change our reservation type and the hotel was very accommodating. We had not planned on traveling with kids and then wound up having 2 youngsters with us. The staff was very friendly and willing to help, even helped us in trying to find short term child care, which was a question they'd never had before. We were close to lots of things downtown and a short drive to most outlying areas and activities. We were there for a family wedding and had not planned on actually spending much time at the hotel itself, but it was a pleasant enough stay. only reason it got a 4 instead of a 5 for cleanliness is because there was a banana left in the in room fridge by previous guests. As for comfort, the beds were a little hard for our tastes, but we've been spoiled by a soft bed at home.
Traveller from Alaska
Situated in Columbus, this hotel is close to Nationwide Arena, Columbus Museum of Art, and COSI. Area attractions also …More
We had a nice stay - the hotel is located in a central area. The staff was very friendly, the room was clean and nice. The beds are only so-so for comfort. The pool is tiny and in the basement so it is dark and loud, but that didn't stop the kids from swimming, it just wasn't the nicest place to hang out and watch them.
Traveller from Indiana
This Columbus hotel is 2 blocks from Nationwide Arena and the Short North Arts District, and 4 blocks from the Columbus …More
My experience was top notch. The staff was professional and friendly during all interactions. The room was in excellent condition. The bed was very comfortable with many pillows.
What I would like to take time to point out is the number of outlets in the room. I know this is something odd to focus on but for the fellow techies out there I think this is helpful. I take a lot of tech with me on the road (2 laptops, smart watch, cell phone, CPAP, secondary phone battery, and 3DS). Often times I run into problems with not having enough outlets for all of these items so I pack a surge strip on most trips. However I did not need it here. There was a surge strip built into the work desk and the tv stand. This allowed all my devices and work laptop to be plugged in at the desk while I was also able to have my gaming laptop connected to the TV for gaming at night. There was also 3 outlets at the base of the light next to the bed.
Finally, their dedication to customer service is top notch. For safe keeping I looked up my home/car keys in the room safe. Unfortunately I forgot to retrieve them when I checked out and didn't realize until I was already past security at the airport. I immediately called the hotel, they were extremely understanding and helpful, they immediately went into the room, retrieved the keys, and overnight shipped them to me.
Overall, I would say this was one of my most pleasant hotel stays and would recommend this to anyone looking for a good hotel
Traveller from West St Paul, MN
Located in Saks Fifth Avenue Center across from Duke Energy Convention Center, this hotel is 3 blocks from Paul Brown …More
booked late, description stated room could acc 2adults, 3 kids. thought it would haveva sofa bed in the king. not so. no rollouts available, no doubles available. friendly staff, extra blankets n pillows no problem.we squeezed in. we carry a cot for our son anyway. pool/ tub well maintained. one other couple getting too friendly in hot tub, with my kids present:/ left to find food, which is all close by.
Located four blocks from the Ohio River, this 18-story hotel is across from historic MainStrasse Village and 10 blocks from …More
The hotel is in a great location. However, parking for valet is an additional $22. We were fortunate and parked directly across the hotel in a parking garage for only $12 until the next morning. Also, do not think that breakfast is included in price it will cost you an additional $13 a person. The room was quiet large with a king sized bed but definitely needs updated along with the cleanliness. My biggest complaint would be the house keeping. Management needs to make sure the house keeping is taking pride in their work and clean the room up to a standard that would make people feel comfortable. Overall, you're paying for the location of this hotel so for that stay at the hotel but if you're looking for more then I suggest searching around for another stay.
Traveller from Columbus, OH
This Cleveland hotel is across the street from Quicken Loans Arena, one block from Progressive Field, four blocks from Tower …More
I stayed here with my family for a two day conference at the Metropolitan at the 9 (which was too expensive to stay) and the Wyndham was more affordable and within walking distance from the downtown Cleveland area attractions.
Self parking $15/night and Valet $24/night. Best option is to self park and walk around.
Traveller from Novi, MI
Adjacent to the theater district and four blocks from Lake Erie, this 13-story hotel overlooks PlayhouseSquare.More
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.