Ratings based on 330 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
91% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from paris

Chambre obscur ,draps sales

Posted 23-Jul-2015
Chambre petite sombre ,mal aérée les draps sont tachetés par contre le petit déjeuner était excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller from schoonhoven

Mooi hotel en erg vriendelijk personeel.

Posted 04-May-2015
Heerlijk geslapen in dit hotel. De bedden zijn aan de kleine kant, ik ben 1.78 en als je wat langer bent steken je voeten net over de rand. We mistte een minibar-koelkast op de kamer. Fijne ruime kamer voor 2 personen. Goede badkamer met makkelijke douche en bad. Enige echte nadeel is dat het toch wel ver van londen af lag maar het was echt prima met openbaar vervoer te doen. Elke 10-12min een bus.
2 out of 5
by A verified traveller

Nice hotel close to arterial road

Posted 29-Apr-2015
We liked the look of the hotel from the website but it is difficult to sleep if you have a room at the front because of the noise from the traffic. When we arrived the lift was out of order and it hadn't been repaired when we departed four days later. We were advised that it would be out of order for a further two weeks which is really unacceptable. On the plus side the staff were friendly and helpful.
4 out of 5
Recommended
for Business Travellers
by Marie from Northampton

Business Trip

Posted 28-Apr-2015 on Hotels
was good and will stay at hotel again
1 out of 5
Recommended
for Couples
by Rebecca from London

Extremely disappointed

Posted 28-Apr-2015 on Hotels
A late check in and I was sent to a room that was occupied and told the hotel was full. I was refused a relocation to another hotel. Stuffed in a below standard back room and awoken by vibrations throughout the whole room at 6.30am and it continued till check out. Bathroom was not of 4* standard and had no ventilation Check in staff was slow and very unhelpful, should be retrained in hospitality another couple were having trouble checking in also. The kitchen and breakfast staff were nice This hotel should be stripped of 2 stars in my opinion
4 out of 5
Recommended
for Families
by Valerie from HedgeEnd

Well placed so esy to get around.

Posted 28-Apr-2015 on Hotels
Room was good and comfortable, only problem was the room was too hot and we could not find anywhere we could turn it down.
4 out of 5
Recommended
for Couples
by A verified traveller

Nice but should have been better

Posted 28-Apr-2015 on Hotels
Nice hotel, interesting history, went out of their way to get room ready before check in, very late bar. Easy parking. Issues were lift not working so four flights of stairs with bag. Safe not working- asked to be looked at but no follow up and bed felt narrow. Also early morning bins at back interrupted Sunday sleep in.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 27-Apr-2015 on Hotels
2 out of 5
Recommended
for Couples
by Nabil from London

Poor staff

Posted 25-Apr-2015 on Hotels
Hotel was good except the shower in my room didn't work, told the receptionist and all she said was "ok". No apology or room change offered, she didn't seem bothered at all
1 out of 5
Recommended
for Business Travellers
by John from Yeovil

Not impressive

Posted 23-Apr-2015 on Hotels
Disappointing. No water available in bathroom No lift - out of action No electricity later in the evening