Ratings based on 320 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
91% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from schoonhoven

Mooi hotel en erg vriendelijk personeel.

Posted 04-May-2015
Heerlijk geslapen in dit hotel. De bedden zijn aan de kleine kant, ik ben 1.78 en als je wat langer bent steken je voeten net over de rand. We mistte een minibar-koelkast op de kamer. Fijne ruime kamer voor 2 personen. Goede badkamer met makkelijke douche en bad. Enige echte nadeel is dat het toch wel ver van londen af lag maar het was echt prima met openbaar vervoer te doen. Elke 10-12min een bus.
2 out of 5
by A verified traveller

Nice hotel close to arterial road

Posted 29-Apr-2015
We liked the look of the hotel from the website but it is difficult to sleep if you have a room at the front because of the noise from the traffic. When we arrived the lift was out of order and it hadn't been repaired when we departed four days later. We were advised that it would be out of order for a further two weeks which is really unacceptable. On the plus side the staff were friendly and helpful.
2 out of 5
by A verified traveller from nc

Pass on this one

Posted 20-Apr-2015
Well let's see had 2 power outages, elevator didn't work so we had to hike up to the 5th floor all the time, heated towel racks in rooms some worked some didn't . Didn't seem like they care that we where inconvenience .
3 out of 5
Recommended
for Everyone
by A verified traveller

leuk hotel met bus voor de deur

Posted 09-Apr-2015
Pros: Dicht bij openbaar vervoer
Cons: Isolatie teveel geluid van het verkeer
Location: Croydon centrum is een met de bus 45 min.
Prima hotel, wel alleen english breakfeast. Kamer prima. Wijk misschien iets afgelegen maar alle steden prima bereikbaar met de bus.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 31-Mar-2015 on Hotels
4 out of 5
Recommended
for Couples
by Peter from UK

Really quite a nice hotel

Posted 30-Mar-2015 on Hotels
The Hallmark is actually a great hotel -- the rooms are spacious and nicely put together; the service is really very friendly; there's free parking; and the discount at the Nuffield Sport Centre across the road is an excellent perk. We've stayed there a couple of times and have been very pleased with both visits. The location isn't brilliant -- there's nothing really 'to do' withing walking distance -- but if you need a hotel in Croydon / south of London, this one is a good one.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

If that's what you like

Posted 29-Mar-2015 on Hotels
Noisy room so moved. Avoid front rooms. Be aware of emergency evacuation procedure
4 out of 5
Recommended
for Business Travellers
by Michael from Peterborough

Business Trip

Posted 21-Mar-2015 on Hotels
Nice holiday but had a couple of problems on arrival i was allocated my room, when i entered the room there was already a man in this roon, so we both had to go back down to reception, in the end i was allocated another room. second problem at 2.15 am fire alarm went off had to leave hotel had to wait for fire brigade, no instructions given eventually we were told ok, in the morning i asked and no one new anything, not very customer friendly especially as there was no fire i dud not have a good nights sleep and fir thus reason would not use hotel again.
4 out of 5
Recommended
for Families
by A verified traveller

Great stay

Posted 20-Mar-2015 on Hotels
Very comfortable stay with two children would return
5 out of 5
Recommended
for Business Travellers
by emma from Rustington

Great

Posted 14-Mar-2015 on Hotels
It was just what I needed after a long day at work