Ratings based on 296 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
90% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Nice hotel close to arterial road

Posted 29-Apr-2015
We liked the look of the hotel from the website but it is difficult to sleep if you have a room at the front because of the noise from the traffic. When we arrived the lift was out of order and it hadn't been repaired when we departed four days later. We were advised that it would be out of order for a further two weeks which is really unacceptable. On the plus side the staff were friendly and helpful.
2 out of 5
by A verified travellerfrom nc

Pass on this one

Posted 20-Apr-2015
Well let's see had 2 power outages, elevator didn't work so we had to hike up to the 5th floor all the time, heated towel racks in rooms some worked some didn't . Didn't seem like they care that we where inconvenience .
3 out of 5
Recommended
for Everyone
by A verified traveller

leuk hotel met bus voor de deur

Posted 09-Apr-2015
Pros: Dicht bij openbaar vervoer
Cons: Isolatie teveel geluid van het verkeer
Location: Croydon centrum is een met de bus 45 min.
Prima hotel, wel alleen english breakfeast. Kamer prima. Wijk misschien iets afgelegen maar alle steden prima bereikbaar met de bus.
1 out of 5
by A verified traveller

Posted 24-Feb-2015
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3 out of 5
Recommended
for Business Travellers
by A verified travellerfrom New York

Practical, Functional and Comfortable.

Posted 23-Feb-2015
Pros: For a hotel with a conference center it is amazingly quiet.
Cons: Loses it appeal when you let commercial cars park in the front lot. If I was just driving by I would think it was a parking lot for Virgin not a hotel
Location: Easy access to motorway without going through central London. Lots of places to eat ( TGIF, Pizza Hut, McDonald, Subway and more)
Pleasant hotel, with easy access to places to eat or dine in. Free Wifi and parking definitely a plus! Perfect for the Business traveler who just wants a clean place to sleep comfortably and inexpensively. Deco is warm and inviting, rooms are warm too! Showers work well, with decent water pressure and you can watch TV on a flat panel.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Hallmark

Posted 02-Feb-2015 on Hotels.com
Will visit again but internet connection is very bad in the rooms, free parking, bar, restaurant and alternative restaurants around.
4 out of 5
Recommended
for Couples
by Lucianofrom Croydon

Lovely stay at the hallmark

Posted 30-Jan-2015 on Hotels.com
We stayed one night at the hallmark. The reception staff were excellent. Very friendly and helpful. The room was very comfortable however my only complaint is the bathroom had a little mould.
5 out of 5
Recommended
for Business Travellers
by Garyfrom Gary edge , Warrington

Absolutely first class!

Posted 27-Jan-2015 on Hotels.com
Superb ! I work away from home and stay in hotels 3/4 nights a week . It was only by chance that I stayed here for two consecutive nights a couple of weeks ago. I really cannot speak to highly of the hotel . Warm comfortable bar and eating area . Excellent rooms and overall excellent value for money. But, the main thing is the staff . Reception , bar, restauarant and cleaners were all unbelievably helpful and friendly . Nothing was too much trouble . In fact I was so impressed that this week I actually went quite a bit out of my way to stay there . Found a real home from home and will be staying regularly .
3 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Standered, cosy & clean

Posted 12-Jan-2015 on Hotels.com
Would like face flannels and wine glasses.
4 out of 5
Recommended
for Couples
by Lesfrom battersea

over night stay

Posted 09-Jan-2015 on Hotels.com
breakfast a let down eggs like rubber !!