Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

The Hallmark Hotel Croydon - Good Experience.

Posted 22-Aug-2014
12 day stay - Comfortable and nice rooms. Very polite and helpful staff All round very good experience. Will definitely stay here again.
4 out of 5
Recommended
for Everyone
by dave from medway

why pay London prices when you can stay in Croydon

Posted 23-Jun-2014
drive to Croydon - park free - bus to East Croydon - 15 minutes to Victoria on trains running about every 12 minutes - saving about £100 compared to train into London and London hotel
4 out of 5
Recommended
for Business Travellers
by Superfish from Portugal

xx

Posted 29-May-2014
Pros: The Location and the fact that it was central for every thing we were going to do, and cheaper than others in the area
Cons: Service at breakfast and the coffee served in the bar. it was not nice.
Location: its a great location for visiting Croydon Sutton Central London and the South Coast
the only thing against the hotel is if you are in the rooms near the traffic lights you get noise all night f
3 out of 5
Recommended
for Couples
by A verified traveller

Not a spa

Posted 28-May-2014 on Hotels.com
There was no pool or hot tub. We were very disappointed. Overall clean but over 1.5 hrs on public transit from London.
2 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 28-May-2014 on Hotels.com
3 out of 5
Recommended
for Business Travellers
by Andy from York

Ok but I won't rush back

Posted 27-May-2014 on Hotels.com
Despite this being a good hotel the reception was horrendous ! When my college arrive at 9 pm they had over booked so he had no room! I checked in an hour before and my booking had my college on it and they said nothing until he arrived! The next night they found him a room only to discover someone already in the room! In check out the could not provide a receipt . Kinda ruined it!
5 out of 5
Recommended
for Families
by Sally from Boston

Nice family room

Posted 27-May-2014 on Hotels.com
It was difficult finding a family room but the Hallmark was lovely with a good sized room with 2 extra comfortable beds for teenagers. Would stay again.
4 out of 5
Recommended
for Personal Event
by A verified traveller

Recommend Hotel

Posted 27-May-2014 on Hotels.com
Nice hotel, good service on reception. Clean and quite modern decor. Did however have some kind of air con/extractor unit 2 foot from my bedroom window which was very noisy and stayed on all night!! I was drunk so it didnt matter too much. Apart from that I would recommend this hotel.
3 out of 5
Recommended
for Business Travellers
by Atanas Malamov from Bulgaria

Overall good service and stay

Posted 27-May-2014 on Hotels.com
It was okay, the single room is like really single, very very small, but the issue was problem with the air conditioning and i was using a fan for 4 days which wasn't very comfortable, they told me they will fix it on the second day of my stay but they didn't.
4 out of 5
Recommended
by squidlooking from Tamworth

Good value.

Posted 21-May-2014 on Hotels.com
The room was great. Very good value. Would love to stay again.