"Beautiful property, excellent staff/service throughout- including very convenient shuttle service to/from bus and to ski lifts! Very highly recommended."
"Enjoyed overall stay. The room is great. Hot springs are awesome. Vegan options for the food could be better. Make sure to check that kids are included when receiving confirmation. We didn’t and have to pay 1/4 more and it was already expensive. I checked the price online for four of us and it was exactly as we paid while booking but the confirmation letter didn’t include kids so we have to pay anyways. Otherwise happy with stay."
"Amazing stay at Shimaya. The owners, as mentioned in other reviews are outstanding. Gave us a ride to the Snow Monkeys and were very helpful. The breakfast (¥700) was simple and quick - toast, fruit, yoghurt, coffee and juice! Onsen was clean and great. We were on the fourth floor and the views were unreal. Will for sure be returning in the winter! "
"Had a great stay here, it’s a bit further from the happo one lifts if your snowboarding but the onsen was great, staff were great and the breakfast was awesome."
"Wonderful hotel and very accommodating to international travelers. Staff was very friendly, room was nice, lounge was comfortable, and the onsen was small but relaxing. Recommend staying here when in Hakuba. "
"They have a wonderful onsen with both indoor and outdoor options. It was especially beautiful this morning with snow covered trees. They have a lovely woman who does massages and who greeted me with a smile whenever our paths crossed. The hotel is right across from the train and bus station so getting around was very easy!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Spacious double-bed room I stayed. Was surprised by the space. Enjoyed the little touches in the room design to make it comfortable and convenient. Value for money. Will definitely stay here again if in Matsumoto."
A verified traveller stayed at Richmond Hotel Matsumoto
Ease of access and to transport. Shops, restaurant
"Hotel right next to station and a variety of restaurants and shops. Easy access, room older decor but comfortable and has everything you need. Breakfast very good value. Definitely stay again. "
A verified traveller stayed at Hotel Metropolitan Nagano
"The view from my room was remarkable! Made waking up everyday so pleasant. Room was clean, staff very accommodating and kind. Would definitely stay there again my next time in Niigata"
A verified traveller stayed at Hotel Nikko Niigata