Title: Yuzawa Grand Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Yuzawa Grand Hotel Mountain ski retreat with restaurant and free ski shuttles ![Spa](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/6e19c385.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/aa5cfb52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/87387b8e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/c7f7eb1d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/3bad0124.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in downtown Yuzawa, the Grand Hotel offers a traditional onsen, spa treatments, ski lift passes, equipment rentals, and a free shuttle. Enjoy breakfast and dinner at Kasuteria restaurant, and coffee breaks at the café. Perfect for post-adventure recovery. 8.8 Excellent ## Popular amenities - Room service - 24/7 front desk - Breakfast available - Housekeeping - Air conditioning - Parking included ## Room options ### Check availability for these dates Tonight [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 8 of 8 rooms ![Separate bathtub and shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/1c1bec19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room With Open Air Bath - Sleeps 6 ![Down duvets, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/b22c474d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room Non smoking - Sleeps 7 ![Separate bathtub and shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/2a69fc0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room With 10 Tatami Non Smoking - Sleeps 4 ![Down duvets, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/w643h440x0y0-f406ff2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room With Half Open Air Bath Non Smoking - Sleeps 5 ![Down duvets, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/867f3126.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Designer's Modern Room Non Smoking - Sleeps 4 ![Separate bathtub and shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/2a69fc0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room With 8 Tatami - Sleeps 3 ![Down duvets, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/2b816709.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Deluxe Room-Non-Smoking - Sleeps 6 ![Separate bathtub and shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/7fd271a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Room (15-17.5 Tatami) Non-Smoking - Sleeps 8 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYuzawa-Hotels-Yuzawa-Grand-Hotel.h12661731.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYuzawa-Hotels-Yuzawa-Grand-Hotel.h12661731.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.93508%2C138.80770&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DG5kV0mTrXkZuXM_KlFvTdXVYRg=) Yubinbango 2494, Minamiuonuma-gun, Yuzawa, Niigata-ken, 949-6101 #### What's nearby - Yuzawa Kogen - 9 min walk - 0.5 miles - Gala Yuzawa - 2 min drive - 1.3 miles - Iwappara Ski Resort - 3 min drive - 2.3 miles - Kandatsu Kogen Ski Resort - 5 min drive - 2.7 miles - Yuzawa Nakazato Ski Resort - 6 min drive - 3.3 miles #### Getting around - Echigo Yuzawa Station - 10 min walk - Niigata (KIJ) - 108 min drive #### Restaurants - ‪越後十日町 小嶋屋 - ‬2 min walk - ‪湯沢庵 - ‬12 min walk - ‪越後乃酒蔵 唎酒番所 越乃室 - ‬3 min walk - ‪越後つけ麺維新 - ‬2 min walk - ‪魚沼の畑 - ‬2 min walk ## About this property ### Yuzawa Grand Hotel Ryokan near Gala Yuzawa You can look forward to an indoor mineral hot spring (onsen), a coffee shop/cafe and an arcade/games room at Yuzawa Grand Hotel. Skiers and snowboarders can spend time on the slopes at this ryokan, which offers a free ski shuttle, ski passes and ski equipment hire. Treat yourself to a massage or other spa services. The on-site restaurant, Kasuteria, offers breakfast and dinner. Stay connected with free in-room WiFi. Other perks at this ryokan include: - Free self-parking - Buffet breakfast (surcharge), free train station pick-up and hot springs on-site - A lift, a front desk safe and a 24-hour front desk Room features All 87 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with separate baths/showers and bidets - Flat-screen TVs with digital channels - Fridges, daily housekeeping and desks ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/8045bc94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naspa New Otani Yuzawa - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 255 reviews £90 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/36000000/35150000/35146200/35146198/7b656546.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yukemurinoyado Yukinohana Yuzawa - Spa - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 216 reviews £187 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=35146198&PinnedHotelID=35146198&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/19000000/18250000/18240300/18240294/7121766f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Futaba Yuzawa - Parking included - Free WiFi - Air conditioning - Game room 9.2 Wonderful 90 reviews £167 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=18240294&PinnedHotelID=18240294&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/3000000/2870000/2868400/2868393/00059a7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naeba Prince Hotel Yuzawa - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 550 reviews £57 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=2868393&PinnedHotelID=2868393&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/10000000/9390000/9384600/9384543/3ab9ae27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Yuzawa Yuzawa Yuzawa - Hot tub - Spa - Parking included - Free WiFi 8.8 Excellent 105 reviews £53 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=9384543&PinnedHotelID=9384543&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623316/638e6d26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Angel Grandia Yuzawa - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 197 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=9623316&PinnedHotelID=9623316&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899727/d42c4cbc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shosenkaku Kagetsu Yuzawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 37 reviews £146 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=11899727&PinnedHotelID=11899727&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/22000000/21500000/21495700/21495610/3895e659.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kagura White Horse Inn Yuzawa - Parking included - Free WiFi - Laundry - Kitchen 9.4 Exceptional 121 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=21495610&PinnedHotelID=21495610&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/97000000/96910000/96905900/96905884/51ba8b1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Justice Minamiuonuma - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 20 reviews £66 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=96905884&PinnedHotelID=96905884&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/17000000/16220000/16212000/16211917/e1729f70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Takahan Yuzawa - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 122 reviews £132 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=16211917&PinnedHotelID=16211917&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free train station pick-up shuttle from 10:00 AM to 9:00 PM - Train station shuttle on request - Free ski shuttle - Free train station drop-off - Free self parking on site ### Food and drink - Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 2,200 to 4,400 for adults and JPY 1,650 to 3,300 for children - A coffee shop/cafe - A restaurant ### Restaurants on site - Kasuteria ### Things to do - Arcade/game room - Hot springs - Karaoke - Ski equipment rentals - Ski passes - Ski storage - TV in common areas ### Family friendly - Arcade/game room - In-room refrigerator ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Computer station - Meeting rooms ### Spa - Hot springs - In-room massages - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 3 buildings - 7 floors - Ballroom - Built in 1933 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Limited room service - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 7 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees apply if the number of guests checking in varies from the number established at booking. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 2200 to 4400 for adults and JPY 1650 to 3300 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Yuzawa Grand Hotel Yuzawa Grand Yuzawa Grand Hotel Ryokan Yuzawa Grand Hotel Yuzawa Yuzawa Grand Hotel Ryokan Yuzawa ## Frequently asked questions ### Is Yuzawa Grand Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Yuzawa Grand Hotel? > Self-parking is free at this property. ### What time is check-in at Yuzawa Grand Hotel? > Check-in start time: 3 PM; check-in end time: 7 PM. After-hours check-in is not available. ### What time is check-out at Yuzawa Grand Hotel? > Checkout is at 10 AM. ### Where is Yuzawa Grand Hotel located? > Located near the slopes, this Yuzawa ryokan is situated in the city centre and within a 10-minute walk of Ippon Sugi Ski Resort, Yuzawa Kogen and Yuzawa Kogen Ropeway. Snow Country Museum and Egami Public Onsen are also within 15 minutes. Echigo Yuzawa Station is 10 minutes by foot and Gala Yuzawa Station is 26 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Yuzawa Grand Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 40 8 - Good 23 6 - Okay 4 4 - Poor 1 2 - Terrible 4 ### 9.0/10 Cleanliness ### 9.0/10 Staff & service ### 8.8/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Daniel 2 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic stay! The staff was incredibly friendly and helpful! I would definitely stay here again! ##### Daniel Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Mindell 18 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They have a wonderful onsen with both indoor and outdoor options. It was especially beautiful this morning with snow covered trees. They have a lovely woman who does massages and who greeted me with a smile whenever our paths crossed. The hotel is right across from the train and bus station so getting around was very easy! ##### Mindell Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Verified traveller 25 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love to coming back Snowboarding and Onsen with Family (incl.6yo) Hotel staff is nice and friendly. Tasty n variety. Located near Yuzawa Stn. Easy to find restaurant. Just 1 thing, if u come this hotel by car, I strongly recommend you to call hotel before arrive. Following GPS you will get lost... ##### Verified traveller ### 6/10 Okay #### Shih-Yu 21 Jan 2023 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness #### Soso Staffs are nice. But there are bad smell in the toilet. Maybe the hotel be old. ##### Shih-Yu Stayed 2 nights in Jan 2023 ### 2/10 Terrible #### Verified traveller 29 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible sales, not customer oriented Don't stay here. This place is dishonest and too much sales-focused. I have been traveling to Japan over 30 times across different prefecture, for both business and vacation, and this is the weirdest hotel I've ever stayed. #1. Trying to double charge for the breakfast, which I already paid. When we checked in, they informed us that breakfast is not included from their system. I showed them my booking with Hotels.com which clearly indicates breakfast buffet. They agreed that I booked it but because they cannot see it from their system, they insisted we have to pay it again. After 3 times appealing to their upper management, they fixed it. Tiring. #2. Gave us a blocked view room with no privacy, while we booked the mountain view. First night we realized that the room window is facing to other house, leaving us no privacy at all. Next morning I went to the reception telling them it seems we've got a wrong room. They agreed that it's not a mountain view, but all their mountain view rooms are taken so I have to pay extra to upgrade to the suite if I want a mountain view. Their solution from 2 occasions are, "paying more money to fix your problem". I'm not asking more. I just wanted what I booked and paid. Sharing my reservation details below, plus view from the window. ------- Room details Japanese Western Room, Mountain View Reserved for XXXX, 2 adults Included amenities Free Valet Parking Breakfast Buffet ![](https://a.travel-assets.com/ugc/hotel-reviews/BDCD53429B9162A7A37B9A8919D2F6B53CE9D67D1703832558320.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Yoshiaki 26 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Yoshiaki Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Eileen Lai Peng 23 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent place to stay ##### Eileen Lai Peng Stayed 4 nights in Dec 2024 ### 8/10 Good #### Noriko 13 Oct 2024 ##### Noriko Stayed 2 nights in Oct 2024 ### 8/10 Good #### Wai Chuen 21 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 到車站距離短，要到滑雪埸非常方便 ##### Wai Chuen Stayed 1 night in Feb 2024 ### 6/10 Okay #### ショウジ 19 Feb 2024 Liked: Cleanliness, staff & service, amenities 温泉お風呂と夕食のステーキとすき焼きのお肉か良かった ##### ショウジ Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### TIMOTHY B 10 Jan 2024 ##### TIMOTHY B Stayed 2 nights in Jan 2024 ### 8/10 Good #### nicholas a 23 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### nicholas a Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Ya Chuan 20 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ya Chuan Stayed 2 nights in Dec 2023 ### 4/10 Poor #### TADASHI 19 Dec 2023 Disliked: Cleanliness, amenities, property conditions & facilities 寝具が最悪でした。敷布団用のマットレスもケチって置いてないので、布団を畳に直敷で固くてよく寝れませんでした。冬に訪問しましたが、施設の空調機が古く、加湿器とのバランスが取れていないので暖かくすると乾燥がひどく、加湿を優先すると寒いという、二者択一です。客室の風呂、洗面も古く、使う気になりません。大浴場は綺麗でメンテナンスされてる感はありました。 価格がもっと安ければ選ばなかったですが、一人当たりの額が素泊まりで1.8万と、ある程度の値段を取るので、そこそこのクオリティを期待していましたが、がっかりでした。もうリピートは無いですね。一見さんの海外客需要中心ならリピートつかなくても回せるから強気な価格設定って事なのでしょうか。ボロボロの施設を限界まで使って、稼げるだけ稼いでその後は、その時考える。っていう経営姿勢に思えてなりません。 ##### TADASHI Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Kam Lun Eric 27 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone is so friendly and easy to deal with ##### Kam Lun Eric Stayed 1 night in Nov 2023 ### 8/10 Good #### Motonori 24 Sept 2023 Liked: Cleanliness, staff & service スタッフがとても丁寧だった ##### Motonori Stayed 1 night in Sep 2023 ### 10/10 Excellent #### kenji 8 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 清潔 温泉が快適 ##### kenji Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Pat 4 Mar 2023 ##### Pat Stayed 2 nights in Mar 2023 ### 8/10 Good #### Wenpi 7 Feb 2023 ##### Wenpi Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Yu-Chen 12 Jan 2023 ##### Yu-Chen Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### TOMKO 22 Aug 2022 ##### TOMKO Stayed 1 night in Aug 2022 ### 10/10 Excellent #### YU 23 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ふふ 全ての対応に対して、従業員の皆様全員が丁寧で親切な対応して頂けたため、とても快適で疲れの取れるホテルでした ##### YU Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Huy 31 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities There was a mistake when we checked in but in general, the hotel is wonderful. We love the outdoor onsen. ##### Huy Stayed 1 night in Jan 2022 ### 8/10 Good #### Kiyoshi 6 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### きちんと対応いただきました ##### Kiyoshi Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Verified traveller 19 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great view, good staff, best facility of outdoor onsen, good taste of breakfast ! ##### Verified traveller Stayed 1 night in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.co.uk/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Hotels near London Bridge](https://www.expedia.co.uk/London-Bridge-Hotels.0-l508412-0.Travel-Guide-Filter-Hotels) > > [TravelodgeUK Hotels in Acton](https://www.expedia.co.uk/Acton-London-Hotels-Travelodge-UK.0-n6251614-0--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Catalonia Royal La Romana - All Inclusive - Adults Only](https://www.expedia.co.uk/Punta-Cana-Hotels-Catalonia-Royal-La-Romana-All-Inclusive-Adults-Only.h17760286.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Konansou](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Hotel Fukinomori](https://www.expedia.co.uk/Nagiso-Hotels-Hotel-Fukinomori.h34515912.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.co.uk/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [Tokyo Disney Celebration Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [Tivoli Marina Vilamoura](https://www.expedia.co.uk/Loule-Hotels-Tivoli-Marina-Vilamoura.h891222.Hotel-Information) > > [Hotels in Bondi Beach](https://www.expedia.co.uk/Bondi-Beach-Sydney-Hotels.0-n6132031-0.Travel-Guide-Filter-Hotels) > > [Suimeikan Karukaya Sanso](https://www.expedia.co.uk/Takayama-Hotels-Suimeikan-Karukaya-Sanso.h16258706.Hotel-Information) > > [Villa Belle Epoque](https://www.expedia.co.uk/Cairo-Hotels-Villa-Belle-Epoque.h9805250.Hotel-Information) > > [Tenpyo Ryokan](https://www.expedia.co.uk/Nara-Hotels-Tenpyo-Ryokan.h14844103.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Hoshino Resorts KAI Nikko](https://www.expedia.co.uk/Nikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.co.uk/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Holmes Hotel London](https://www.expedia.co.uk/London-Hotels-Holmes-Hotel-London.h6473.Hotel-Information) ### Flights > [flights from bournemouth intl airport](https://www.expedia.co.uk/lp/airports/boh/flights-from-bournemouth-intl-airport) ### Activities > [Things to do in Kiotari](https://www.expedia.co.uk/Things-To-Do-In-Kiotari.d6051776.Travel-Guide-Activities) > > [Things to do in Yeovil](https://www.expedia.co.uk/Things-To-Do-In-Yeovil.d5488.Travel-Guide-Activities) ### Packages > [Düsseldorf Holidays](https://www.expedia.co.uk/Dusseldorf.d180001.Holidays-City-Breaks) ### General > [Visit Houten](https://www.expedia.co.uk/Houten.dx6125408)