Ratings based on 344 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Near everything

Posted 22-Apr-2015
Excellent location. The hotel is near all the sites and attractions that are a must in Florence. The staff is kind and ready to help
5 out of 5
Recommended
for Everyone
by A verified traveller

Bästa läge, centralt i Florens, 1 minut från Duomo

Posted 10-Apr-2015
Ett prisvärt hotell, dit jag och min fru gärna återvänder...
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Connecticut, USA

Outstanding Experience!

Posted 20-Mar-2015
I could not have been happier with the choice of Hotel Benivieni! From the moment that I arrived I felt comfortable and well cared for. The location is fabulous as it is a block from the Duomo and an easy walk to all of the sites you would want to see as well as extremely safe! I plan to return to Florence and look forward to being able to stay at Hotel Benivieni again!
3 out of 5
Recommended
for Families
by A verified traveller

Buena ubicación, camas cómodas, demasiado caro

Posted 19-Jan-2015 on Hotels.com
Es un hotel muy limpio y las camas son muy cómodas, está al lado del duomo por lo que su ubicación es excepcional, pero me he alojado en otras ocasiones en hoteles de Florencia mas económicos y con mejores servicios
4 out of 5
Recommended
for Families
by A verified traveller

overall good stay.

Posted 12-Jan-2015 on Hotels.com
Location was excellent. Hotel was basic but clean. Only complain is the shower is very small even for my size. Too hot in the room as in europe most hotels you cant adjust the temp.
1 out of 5
by A verified travellerfrom Little Rock

Do not stay in this hotel

Posted 10-Jan-2015
Pros: Location
Cons: everything
I stayed at 5 hotels during my trek through Italy. This was by far the worst. The shower had no water pressure, in fact, when I turned it up, there was no spray. We got rained out one of the nights we were in Florence and requested to use a table in the breadfast area to play cards. Our request was denied. We were given one key for our stay and when we were separated and I returned to the hotel, they refused to open the door unless I paid five euro. These are just some of the issues there. The location was great, near the Duomo. Find another hotel near the Duomo!
1 out of 5
by A verified travellerfrom NEW YORK

Horrible mean rude owners!!!!!!

Posted 06-Jan-2015
Pros: Nothing
Cons: The owners attitude
How did this hotel even get a rating past 1? The owners at this hotel ate so rude and nastily it is a crime. The hotel and it's owners will ruin your stay. I have never written a review before but feel compelled to warn others not to choose this hotel even if the price is right. You get what you pay for and WORSE. Rooms are small and dingy. Staff owners absolutely horrible.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ferrara

Albergo carino e soprattutto a due passi dal Duomo

Posted 04-Jan-2015
Abbiamo alloggiato all'hotel Benivieni per la notte di Capodanno io e una mia amica, e devo dire che ci siamo trovate molto bene. Personale cortese, camera pulita e in ordine, ed è situato dietro a piazza Duomo, quindi decisamente ottimo!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Maranhão, Brasil

À localização é tudo!

Posted 16-Dec-2014
O hotel é pequeno, familiar, mas tem tudo necessário para uma boa estadia. O quarto é pequeno, mas a localização privilegiada faz tudo valer a pena.
3 out of 5
Recommended
for Couples
by Giovannifrom Cuneo

soggiorno deludente

Posted 10-Dec-2014 on Hotels.com
Soggiorno tutto sommato positivo, l'unico inconveniente con l'impianto di riscaldamento, la prima notte abbiamo avuto un caldo boia, ho provato ad abbassare la temperatura ma non ha funzionato, la seconda notte ho chiamato la reception chiedendo di abbassare o spegnere il riscaldamento ma dalle 22 all'una di notte neanche il portinaio è riuscito a risolvere il problema, per farla breve dormito male 2 notti, fatto presente alla partenza alla titolare del disagio chiedendo almeno uno sconto, ma niente anzi ho dovuto pagare anche 12,00 €. di tassa di soggiorno che era a parte, la mia conclusione non consiglierei questo albergo. saluti.