Ratings based on 337 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom Little Rock

Do not stay in this hotel

Posted 10-Jan-2015
Pros: Location
Cons: everything
I stayed at 5 hotels during my trek through Italy. This was by far the worst. The shower had no water pressure, in fact, when I turned it up, there was no spray. We got rained out one of the nights we were in Florence and requested to use a table in the breadfast area to play cards. Our request was denied. We were given one key for our stay and when we were separated and I returned to the hotel, they refused to open the door unless I paid five euro. These are just some of the issues there. The location was great, near the Duomo. Find another hotel near the Duomo!
1 out of 5
by A verified travellerfrom NEW YORK

Horrible mean rude owners!!!!!!

Posted 06-Jan-2015
Pros: Nothing
Cons: The owners attitude
How did this hotel even get a rating past 1? The owners at this hotel ate so rude and nastily it is a crime. The hotel and it's owners will ruin your stay. I have never written a review before but feel compelled to warn others not to choose this hotel even if the price is right. You get what you pay for and WORSE. Rooms are small and dingy. Staff owners absolutely horrible.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ferrara

Albergo carino e soprattutto a due passi dal Duomo

Posted 04-Jan-2015
Abbiamo alloggiato all'hotel Benivieni per la notte di Capodanno io e una mia amica, e devo dire che ci siamo trovate molto bene. Personale cortese, camera pulita e in ordine, ed è situato dietro a piazza Duomo, quindi decisamente ottimo!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Maranhão, Brasil

À localização é tudo!

Posted 16-Dec-2014
O hotel é pequeno, familiar, mas tem tudo necessário para uma boa estadia. O quarto é pequeno, mas a localização privilegiada faz tudo valer a pena.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Roma

Albergo piccolo ma ben servito.

Posted 09-Dec-2014
Pros: E' centrale e quindi gli spostamenti vengono fatti tutti comodamente a piedi
Cons: Il televisore è giurassico e non c'è un frigo bar seppure piccolo
A due passi dal centro, a tutti i monumenti più importanti e alle vie più belle ed eleganti dello shopping.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom boston

Best experience

Posted 09-Dec-2014
Anyone looking for a real Italian experience this is the place. The hotel is one of the most well kept hotels I have ever been to. Very clean and i am very picky about cleanliness and no complaints this was stunningly clean. also very cozy and rich in culture. the owner and staff was so nice and pleasant. This is a great place to stay and if you are a parent of an exchange student the location is perfect. If I ever find myself in Italy again I would absolutely stay here again without any question. I highly recommend this hotel to all travelers.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle, WA

Excellent Hotel

Posted 26-Nov-2014
Pros: Cleanliness and great location.
Cons: Small rooms and bathrooms, but very typical for Italy and Europe in general.
Location: Access to restaurants, coffee shops, museums, shops.
Clean, beautiful hotel located right in the middle of downtown Florence (Firenze). Very polite staff - went out of their way to be helpful and accommodating!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Roma

Grazioso albergo ottimo per logistica e offerta

Posted 04-Nov-2014
Perfetto per il soggiorno con due figli adolescenti, albergo delizioso e confortevole situato a due passi dal Duomo molto gentile e disponibile il personale, molto buona la colazione ottima la pulizia lo consiglio
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Århus - Danmark

Hyggelig hotel - meget central placering

Posted 31-Oct-2014
Man kan næsten ikke komme tættere på alting... Den imponerende Duomo ligger 50 m. fra hotellet. Vær opmærksom på, at der kan være en del larm om natten, da hotellet ligger på samme gade som div. beværtninger. Dette kan dog afhjælpes med nogle gode ørepropper :-) Dejligt rent på værelset og meget venligt og hjælpsomt personale. Morgenmad ok - ikke overvældende udvalg - men man behøver ikke at gå sulten derfra. Den gratis WIFI forbindelse fungerede upåklageligt - hvilket havde stor betydning for os.
5 out of 5
Recommended
for Families
by Jussifrom Imatra

Hyvä hotelli aivan keskustassa

Posted 29-Oct-2014 on Hotels.com
Muutama yö tässä viehättävässä hotellissa: kaikki toimi hyvin, ei valittamista. Huoneet hieman pienet, mutta hyvin siistit.