Ratings based on 338 Verified Reviews
They paid and stayed. We double-checked. 4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.We double-checked.
by A verified travellerfrom Little Rock
Do not stay in this hotel
Posted 10-Jan-2015Pros: Location
Cons: everything
I stayed at 5 hotels during my trek through Italy. This was by far the worst. The shower had no water pressure, in fact, when I turned it up, there was no spray. We got rained out one of the nights we were in Florence and requested to use a table in the breadfast area to play cards. Our request was denied. We were given one key for our stay and when we were separated and I returned to the hotel, they refused to open the door unless I paid five euro. These are just some of the issues there. The location was great, near the Duomo. Find another hotel near the Duomo!
by A verified travellerfrom NEW YORK
Horrible mean rude owners!!!!!!
Posted 06-Jan-2015Pros: Nothing
Cons: The owners attitude
How did this hotel even get a rating past 1? The owners at this hotel ate so rude and nastily it is a crime. The hotel and it's owners will ruin your stay. I have never written a review before but feel compelled to warn others not to choose this hotel even if the price is right. You get what you pay for and WORSE. Rooms are small and dingy. Staff owners absolutely horrible.
Recommended
for Everyoneby A verified travellerfrom Ferrara
Albergo carino e soprattutto a due passi dal Duomo
Posted 04-Jan-2015Abbiamo alloggiato all'hotel Benivieni per la notte di Capodanno io e una mia amica, e devo dire che ci siamo trovate molto bene. Personale cortese, camera pulita e in ordine, ed è situato dietro a piazza Duomo, quindi decisamente ottimo!
Recommended
for Everyoneby A verified travellerfrom Maranhão, Brasil
À localização é tudo!
Posted 16-Dec-2014O hotel é pequeno, familiar, mas tem tudo necessário para uma boa estadia. O quarto é pequeno, mas a localização privilegiada faz tudo valer a pena.
Recommended
for Everyoneby A verified travellerfrom Roma
Albergo piccolo ma ben servito.
Posted 09-Dec-2014Pros: E' centrale e quindi gli spostamenti vengono fatti tutti comodamente a piedi
Cons: Il televisore è giurassico e non c'è un frigo bar seppure piccolo
A due passi dal centro, a tutti i monumenti più importanti e alle vie più belle ed eleganti dello shopping.
Recommended
for Everyoneby A verified travellerfrom boston
Best experience
Posted 09-Dec-2014Anyone looking for a real Italian experience this is the place. The hotel is one of the most well kept hotels I have ever been to. Very clean and i am very picky about cleanliness and no complaints this was stunningly clean. also very cozy and rich in culture. the owner and staff was so nice and pleasant. This is a great place to stay and if you are a parent of an exchange student the location is perfect. If I ever find myself in Italy again I would absolutely stay here again without any question. I highly recommend this hotel to all travelers.
Recommended
for Everyoneby A verified travellerfrom Seattle, WA
Excellent Hotel
Posted 26-Nov-2014Pros: Cleanliness and great location.
Cons: Small rooms and bathrooms, but very typical for Italy and Europe in general.
Location: Access to restaurants, coffee shops, museums, shops.
Clean, beautiful hotel located right in the middle of downtown Florence (Firenze). Very polite staff - went out of their way to be helpful and accommodating!
Recommended
for Couplesby Rickfrom Knoxville, Tennessee
4 days in Florence
Posted 14-Nov-2014 on Hotels.comMostly fair to poor service. The staff was less than friendly but the location of the hotel was great, very close to all the locations in Florence. The room was of good size, in good repair and worked nicely for ourr needs. I would stay here again and be happy. It was a good value for the price and with a few tweeks with the staff, breakfast and services, this could easily be a 4 star hotel. Overall, I give it 3 ½ stars now.
Recommended
for Everyoneby A verified travellerfrom Roma
Grazioso albergo ottimo per logistica e offerta
Posted 04-Nov-2014Perfetto per il soggiorno con due figli adolescenti, albergo delizioso e confortevole situato a due passi dal Duomo molto gentile e disponibile il personale, molto buona la colazione ottima la pulizia lo consiglio
Recommended
for Everyoneby A verified travellerfrom Århus - Danmark
Hyggelig hotel - meget central placering
Posted 31-Oct-2014Man kan næsten ikke komme tættere på alting... Den imponerende Duomo ligger 50 m. fra hotellet. Vær opmærksom på, at der kan være en del larm om natten, da hotellet ligger på samme gade som div. beværtninger. Dette kan dog afhjælpes med nogle gode ørepropper :-) Dejligt rent på værelset og meget venligt og hjælpsomt personale. Morgenmad ok - ikke overvældende udvalg - men man behøver ikke at gå sulten derfra. Den gratis WIFI forbindelse fungerede upåklageligt - hvilket havde stor betydning for os.
