Ratings based on 327 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Maranhão, Brasil

À localização é tudo!

Posted 16-Dec-2014
O hotel é pequeno, familiar, mas tem tudo necessário para uma boa estadia. O quarto é pequeno, mas a localização privilegiada faz tudo valer a pena.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Roma

Albergo piccolo ma ben servito.

Posted 09-Dec-2014
Pros: E' centrale e quindi gli spostamenti vengono fatti tutti comodamente a piedi
Cons: Il televisore è giurassico e non c'è un frigo bar seppure piccolo
A due passi dal centro, a tutti i monumenti più importanti e alle vie più belle ed eleganti dello shopping.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom boston

Best experience

Posted 09-Dec-2014
Anyone looking for a real Italian experience this is the place. The hotel is one of the most well kept hotels I have ever been to. Very clean and i am very picky about cleanliness and no complaints this was stunningly clean. also very cozy and rich in culture. the owner and staff was so nice and pleasant. This is a great place to stay and if you are a parent of an exchange student the location is perfect. If I ever find myself in Italy again I would absolutely stay here again without any question. I highly recommend this hotel to all travelers.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle, WA

Excellent Hotel

Posted 26-Nov-2014
Pros: Cleanliness and great location.
Cons: Small rooms and bathrooms, but very typical for Italy and Europe in general.
Location: Access to restaurants, coffee shops, museums, shops.
Clean, beautiful hotel located right in the middle of downtown Florence (Firenze). Very polite staff - went out of their way to be helpful and accommodating!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Roma

Grazioso albergo ottimo per logistica e offerta

Posted 04-Nov-2014
Perfetto per il soggiorno con due figli adolescenti, albergo delizioso e confortevole situato a due passi dal Duomo molto gentile e disponibile il personale, molto buona la colazione ottima la pulizia lo consiglio
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Århus - Danmark

Hyggelig hotel - meget central placering

Posted 31-Oct-2014
Man kan næsten ikke komme tættere på alting... Den imponerende Duomo ligger 50 m. fra hotellet. Vær opmærksom på, at der kan være en del larm om natten, da hotellet ligger på samme gade som div. beværtninger. Dette kan dog afhjælpes med nogle gode ørepropper :-) Dejligt rent på værelset og meget venligt og hjælpsomt personale. Morgenmad ok - ikke overvældende udvalg - men man behøver ikke at gå sulten derfra. Den gratis WIFI forbindelse fungerede upåklageligt - hvilket havde stor betydning for os.
5 out of 5
Recommended
for Couples
by A verified travellerfrom New York, NY

Great hotel, close to everything!

Posted 21-Oct-2014
Pros: I loved the decor, size and location. It is a small hotel with modest rooms, which is expected in Europe. Clean and convenient.
Cons: It would be nice to have access to hot water for beverages 24 x 7. I always travel with tea bags but did not have the ability to boil water.
Location: Duomo, Academia, Ponte Vecchio, Ufuzzi, Medici, Bargello, Logia and more!
Stayed 3 nights in Florence and loved this hotel. Staff is friendly and knowledgeable. Location is fantastic for all Florence must-see sights.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Lincoln, NE

V.nice hotel near Duomo

Posted 17-Oct-2014
Family-owned and operated, the Benivieni is worth the few extra euros for comfort, location and quiet accomodations even though it's less than 200 feet from the Duomo piazza. The family gutted the interior of a 500+ year old building--the last tenant being a synagogue--and built a modern hotel. A/C, WiFi, very nice continental breakfast and accomiodating. We'd definitely stay here again.
2 out of 5
by A verified travellerfrom California

Not a good way to end a three week trip

Posted 11-Oct-2014
Pros: location
Cons: front desk, update rooms
Location: Location was great. We can walk to all the top sites
The man at the front desk was not welcoming when we checkd in. He walk us to our room but, did not help with our bags. My husband called him because he couldn't get the TV to work and the guy is telling him what to do over the phone and it still doesn't work. I called down and he finally came up to the room. The whole time he is there he is complaining about having to leave the front desk. It takes him about ten minutes to reset and fix the TV. He was rude the entire time. The next afternoon I asked him for restaurant recommendations, he says i will call the make a reservation for you. I asked for the name first so I could look it up online, he got so upset and said he needed to call and that he would't send me somewhere that wasn't good. I think that was a little weird. Out of our three week trip staying at 6 different hotels, all in the same price rage this was the one place i could not wait to check out of.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom boston ma

Perfect location

Posted 03-Oct-2014
Pros: location
Location: duomo, ufizzi, galleria of accademia florence, many delicious restaurants
My mom and I loved this hotel. The location is perfect - it's in one of the quiet side streets and just literally a few steps away from the duomo and the square. It's also very close to all the major attractions, museums and restaurants. The hostess is a very pleasant lady and helped us navigate the beautiful Florence. The breakfast was nice too. I'd definitely stay again and would recommend it to a friend.