Ratings based on 991 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from perth australia

Lovely hotel close to Royal Mile

Posted 27-Jul-2015
Nice hotel, very clean, pleasant staff and great location. Only downside was drafty window
5 out of 5
Recommended
for Everyone
by A verified traveller from Williamsburg, VA

Convenient walking location.

Posted 20-Jul-2015
Only stayed two nights. Staff very helpful. Room lovely. Easy walking to many sights.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jul-2015
This is a very nice hotel with an excellent Royal Mile location.
2 out of 5
by A verified traveller from harpenden

Not delivering their core values

Posted 15-Jul-2015
The website made the room Look much bigger , got a suite , in essence it was a travelodge room with a sink and a microwave . There was open packet of chocolate in the welcome pack, when this was raised I was dismissed. The duvet on the bed had a dirty mark on it and the cupboard in the bathroom was hanging off the wall, also the TV didn't work. When I raised all Of these issues with the assistant manger , she did take the breakfast price off the bill , this was s nice gesture but I had paid £400 for two nights ,
5 out of 5
Recommended
for Couples
by A verified traveller from Denver, CO

Vacation in Edinburgh

Posted 15-Jul-2015
Pros: Location was great
Location: Near the Castle and shopping. A lot of restaurants and pubs nearby also. Brewdog was the favorite pub for us.
The hotel was just off the Royal mile so walking to get to the sights was very easy. Staff was helpful and made suggestions when we asked for assistance.
3 out of 5
Recommended
for Everyone
by A verified traveller from Centerville, ohio

Front desk staff not very attentive on arrival

Posted 11-Jul-2015
Pros: Clean , spacious room with good clean , spacious bathrooms.
Cons: Attentive front desk staff especially to greet and check in guests arriving tired .
Location: Good location - if you like being a touristy , crowded, street .
On arrival front desk staff were taping some video, and we waited for a full 10 mts in front of them before they checked us in. Rooms are good sized, pretty clean with nice bathrooms. Parking is pretty much non existent to even check in - the few spots in front of the hotel are always taken so if you arrive with large suitcases and a car - you have no choice but to park nearly a mile or longer away and lug your suitcases all the way. Rest of the stay the front desk staff were fine but first impression can leave you with a sour feeling. Closeness to the golden mile is touted as a plus - but the golden mile itself is unimpressive- can be dirty, overcrowded, with just low end stores and very touristy - can be disappointing unless you are into these kind of places.
5 out of 5
Recommended
for Everyone
by A verified traveller

Center of Old Town

Posted 11-Jul-2015
Great location ! One can walk anywhere to sight seeing , you can catch bus easily to airport or Roslin, Highlands, or catch the train which is just quick walk away from hotel . Hotel staff is great , rooms clean, cozy and comfortable . This was my second stay with hotel and I love it and will be returning to stay in the future .
4 out of 5
Recommended
for Couples
by A verified traveller from Tillsonburg, Ontario Canada

Close to Royal Mile

Posted 11-Jul-2015
Pros: Location and cleanliness.
Location: Located perfectly for touring the Royal Mile and shops.
Staff helpful and friendly. Bathrooms very up-to-date.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posh decor

Posted 07-Jul-2015
Pros: Posh decor.
Cons: The control of the lighting with the room key card is difficult to use. Need more usage info in the room.
Location: Royal Mile is right there!
We travelled around Scotland for two weeks and stayed at several different locations. This hotel had the best decor and most comfortable beds. The control of the lighting system with your room keycard was a bit over the top, but I can understand why they would want it. That's the only reason for losing a star. It is located within easy walking distance of the royal mile.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oak Ridge, TN

Fantastic B & B

Posted 05-Jul-2015
Pros: Great hosts & we thought it was a convenient walk to anywhere we needed to go. My husband loved that there was a great bakery right across the street!
Cons: Perhaps a sign on the bathroom that it was a private bath for the main floor guest room. We noticed it was used by someone else while we stayed there.
Location: Walking distance to great restaurants, shopping, sights, bus & train station. WOW of Scotland picked us up for 2 fantastic tours, Skye & Outlander.
We had a comfortable, clean room on the main level with a bath right outside our door. Our hosts, John and Caroline, were lovely people and the breakfasts each morning were a treat. John is a retired policeman and made you feel safe to be staying there.They recommended some local restaurants that were wonderful and within walking distance, as were some local sights and shopping. It was also close enough to walk from the bus station after we arrived at the airport and to the train station when we left Inverness for Edinburgh.