Ratings based on 388 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from The Lake District

Nice hotel with pleasant staff

Posted 24-Sep-2014
Pros: See above !!
Cons: The hot breakfast food never seemed to be very hot only warmish !
Location: Handy location and many things available to do in Edinburgh.
Stayed in a twin room for 3 nights. Bedroom was hot even with no central heating on, think the heat came from the scorching towel rail in the bathroom (which sadly lacked a window) !! Beds were comfortable as long as you don't mind rock hard pillows!! Hotel was pleasant enough and would probably consider staying there again if going to Edinburgh as it was easy to commute to the city by bus as the bus stops were about a minutes walk from the hotel car park. Cost of accommodation very reasonable compared to some outlandish prices in Edinburgh itself, and at least car parking is free !
2 out of 5
by A verified traveller from Calgary,Canada.

Close to trains

Posted 22-Sep-2014
The hotel has a great location, just a 5 minute walk to the station with only a 10 minute journey into central Edinburgh, and around 15 minutes walking to the nearby ASDA. Upon checkin and check out the staff were extremely nice. The room however wasn't the best. My room, 114, felt cramped. The tv didn't clearly pick up bbc 1, 2, ITV or channel 4 an had thick black lines on these. The wifi, while strong in the hallway outside the room, quite literally stopped at the door and thus, unless you sat on the floor behind the door, didn't work. The bathroom also seems like it has seen better days.
4 out of 5
Recommended
for Everyone
by A verified traveller from USA

Better than I thought it'd be

Posted 14-Sep-2014
Booked a room that included breakfast. Wasn't expecting much, as this was on the outskirts of Edinburgh, but was pleasantly surprised. Rooms were better than expected, clean, roomy. The attached restaurant was again better than I expected for dinner. Breakfast was good. The only hiccup was that while my reservation was to include breakfast, the hotel disagreed. I had to find a screenshot of my expedia reservation which explicitly stated that it did and email it to them before they'd concede. They remarked that this wasn't the first occurrence that week. You'd think they'd get it sorted. Still, apart from that (and to be fair, that was a minor inconvenience), my stay here was a pleasant surprise.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wales

Friendly staff and good food

Posted 13-Sep-2014
Pros: Swimming/spa pool
Location: On outskirts of Edinburgh so need to use bus to get to centre
As hotel is on outskirts of the city you need to use buses which stop outside hotel or taxis if you want to get to city centre. Visited Royal Yacht Britannia - very enjoyable and interesting
4 out of 5
Recommended
for Couples
by A verified traveller from inverness

short break

Posted 08-Sep-2014
Pros: we took our small dog with us and felt very welcome the rate for taking our dog was very good and very reasonable
Cons: from what we saw and experienced their is very little I would say needs to be improved with exception of bigger car park
Location: the location was outside Edinburgh a 20 minute travel to city centre which is exactly what we wanted was not far from amenities
food good staff very good service good surrounding's pleasant prices very reasonable amenities very good cleanliness very good a very good experience overall and would go back again also would recommend to friends and family
5 out of 5
Recommended
for Everyone
by A verified traveller from from Dyersburg, TN US

Great Hotel— Not Typical Best Western!

Posted 06-Sep-2014
We booked this hotel b/c it met our budget and review criteria, though we were still holding our breath somewhat because of what we know of Best Westerns in the US. We were looking for a B&B, but with the Edinburgh festival going on, nice accommodations on a budget were a challenge to find. Though this hotel does not include free breakfast, the price was affordable enough and there is a pot in the room for tea and coffee. The room is clean and quite lovely with a canopy bed and a firm mattress with clean crisp sheets, and the covers have a duvet and bedspread which helps it feel more sterile. We got a standard double room, and it is huge w a nice sitting area. With a room on the third floor, we have a view of the sea. The bathroom includes a full tub and separate shower. Wendy at the reception greeted us with the hospitality as if we were staying at a bed and breakfast, even walking us to the elevator to show us how to get to our room. The only thing we've had a time with is the wifi reception, though free, it is super slow. Perhaps it is the location of our room. Also, we took a taxi from the train station, and it cost about 12 pounds, so it's NOT close to town. However, we found out after our arrival that the Jewel & Esk Valley bus stop is right across the street from the hotel & the bus runs every 12 minutes. There are a number of restaurants within walking distance, if you're healthy enough for a little hike. We stayed 6 nights— part of a 21 day UK holiday.
4 out of 5
Recommended
for Couples
by A verified traveller from Aberdeen

Nice hotel, good transport links to city centre

Posted 04-Sep-2014
Pros: Check in and check out was really simple and easy, nothing to get worried about.
Cons: Nothing stood out that could be improved. We were pleased with our stay
Location: Asda a 5 minute walk away for a cheaper breakfast, railway also walking distance. Bus stop to city centre is literally just outside of the hotel.
Me and my partner came down to Edinburgh for a couple of days and chose this hotel as we got a good deal and the reviews were positive.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel on outskirts of Edinburgh

Posted 03-Sep-2014
Also near portobello beach. Good leisure facilities and food in the Bistro
4 out of 5
Recommended
for Families
by A verified traveller from caithness

Short stay with family

Posted 22-Aug-2014
Pros: Easy to find. Took bus into city - bus stop just outside on main road
Cons: Bedroom curtains let too much light in!!
Location: Close to seafront at Portobello. Nice walk along the Esplanade and Grandson enjoyed the play parks.
No real problems. Was staying with my Mother and my 3 year old grandson. Everything was fine, a good standard of 3 star hotel. Staff were nice and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller from Quebec

Outside the City Centre: Economical Alternative

Posted 12-Aug-2014
Pros: Economical and friendly. Nice pub/restaurant on site gives you good meals and refreshments.
Location: Not much nearby, although Portobello beach might be a nice local outing. Spent most of time downtown thanks to the excellent bus and train connections
Basic rooms, no air conditioning (not needed), slightly confusing layout; but the breakfast was delicious, the staff friendly and there are several inexpensive, convenient options to get downtown. The 44 and 44A buses are frequent, and take about 30 minutes to Princes Street (look for the Scott Monument, and you won't get lost). Alternatively, trains from Brunstane station link up with the mainline at Waverly. Maybe a 10 minute walk from the hotel to the train station, so very convenient and lots of options.