Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Large room with good bathroom

Posted 24-May-2015
Pros: Better than average bathroom and breakfast. The space and light.
Cons: Feels a little impersonal + some minor design slips (if it's the 'Black and White' meeting room, why is the carpet a nasty pale green?)
Location: At Brighton Marina, which has loads of different chain restaurants, bowling alley, casino, David Lloyd sports. Easy access to Brighton and nearby.
Good base for visiting Brighton and surrounding area without the parking hassles of being in the city. Hotel is about 1.5 miles from Brighton centre, but easy walk or buses every 7-10 minutes / lovely old electric railway along the seafront. Marina location means free parking during hotel stay + lots of chain restaurants to choose from. Hotel has large rooms throughout - plenty of white, bright space. A large bathroom with two sinks + a huge towel warmer where you can adjust the heat and it actually does warm the towels + bathrobes all very good. Breakfast was done well. Good front-of-house guy kept things moving, with food cooked to order - vegetarian eggs benedict with flat mushroom and fresh spinach in place of ham was memorable + proper leaf tea. Only downside was the noise from nearby building works at the marina. Didn't start until 8am and the doubleglazing helps/not much the hotel can do about it and Brighton will always involve some noise as it's a city.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel. Great position

Posted 12-May-2015
The hotel had a good atmosphere. It's clean and fresh. The staff were friendly and helpful. The room was a good size. The only downside was the service in the bar. We waited about 30 minutes for two drinks and two sandwiches to arrive when it was very quiet. Our room was very warm for some reason. They provided a very large fan, but it's too loud.
3 out of 5
by A verified traveller from west country

Underwhelming

Posted 06-May-2015
Pros: The breakfast staff. Room smartly furnished, good bathroom with soft towels and great smelling soap.
Cons: Room very compact, choice of room service menu limited and pricey, room rates not a particular bargain even though mid week
Location: We arrived too late to make use of nearby facilities. There are many restaurants in the same complex but we arrived late evening.
The breakfast staff were the highlight of the stay; could not have been more helpful, room service expensive, the room ok but not a bargain, the parking free but at a distance, this was an underwhelming experience and I would look elsewhere if returning to the area.
3 out of 5
by A verified traveller from UK

Baking in the room

Posted 05-May-2015
Pros: It was clean though art works seemed mostly to be paintings of women of various sizes in bikinis.
Cons: Better temperature control in room and limiters on windows so cannot be fully opened.
Location: Marina is nice, lots of restaurants nearby. Easy to get train or bus into Brighton town.
Stayed in the hotel at May bank holiday - which was not very warm however room was too hot and had no air conditioning. The only options were to use a noisy fan or open the widow which was large enough for my son fall out of (as could easily climbed up to and had no limiter to stop it swinging fully open despite the room being on third floor).
3 out of 5
Recommended
for Everyone
by A verified traveller from rochford

Basic room no hanging space, shower too low. Very

Posted 20-Apr-2015
The parking is horrible, the walk is long and up and down stairs to get to the hotel. Rooms really hot, not very big, nice and clean but not worth the money. No water in the room. Good location for food & drink but a long walk to the main town.
3 out of 5
by A verified traveller from South east

Could have been so much better.

Posted 19-Apr-2015
Pros: Bar was stylish as were the corridors rather bizarrely.
Cons: Room style and breakfasts.
Location: Well out of town but not the trendy or quiet marina it could be. A building site and an ASDA.....
Landside room, so marina side (fully booked) may be better. Room too hot - what is it with hotels? Really noisy outside with the windows open. Large room nearly stylish but not quite let down by the bathroom (damaged bath side) and poor artwork. Bed big and good. Breakfast big and cold. What everyone says about cold breakfasts is true. Listen manager provide hot plates - simples.
4 out of 5
Recommended
for Everyone
by A verified traveller from W. Sussex

Posted 31-Mar-2015
A nice and comfortable clean hotel, some parts need a bit of attention with paint coming off windows that been hidden with objects.
3 out of 5
by A verified traveller from Devon

Strange hotel but with nice views over Marina

Posted 16-Mar-2015
Pros: Quite stylish & nice views from restaurant over Marina
Cons: Reception, signage, service (some would be good for the hotel), cleanliness of common areas, price, atmosphere
Location: near an Asda, McDonalds, cinema and lots of chain restaurants & the Marina
Very difficult to find the door as it's part built into a new shopping centre. Parking is in a multi storey car park next door. Staff were not massively helpful when we rang twice to find how to get in & where to unload and park. For the price we would have expected some form of greeting other than struggling to find our way to reception on the first floor to a very luke warm reception. Absolutely no possibility of anyone helping us from the car or to the room etc - far more budget hotel end service - definitely not 4 star. Room was nice (except for wedding disco noise from below - again nothing said by reception about this to pre-warn us). We had to request water as it was not provided as standard. Also general areas were a bit dirty although room was clean. Restaurant & bar staff were lovely but food was nothing special. Overall very expensive for the standard of service.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Mar-2015
All was good but toilet flush was a bit temperamental..
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel overall but downsides

Posted 02-Mar-2015
Pros: Good Rooms, great service, nice food, baby and kid friendly.
Location: It's on a retail park this isn't mentioned, it's also over looking the food court of the retail park giving our rooms a food smell...
What's not mentioned anywhere is that it's in the middle of a massive retail park, so the marina views are somewhat spoiled by overlooking a pizza express and food court which has a slightly oily, cooking fat smell. Also the car park has no lifts (it has lift shafts but in their infinite wisdom it seems Brighton Council have boarded these up) so make buggy and push chair users carry them up and down stairs. Not good for wheel chair users. The hotel and restaurant itself was lovely, as were the staff just the exterior was not as it was portrayed by some deceptive photography.