Ratings based on 86 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom rochford

Basic room no hanging space, shower too low. Very

Posted 20-Apr-2015
The parking is horrible, the walk is long and up and down stairs to get to the hotel. Rooms really hot, not very big, nice and clean but not worth the money. No water in the room. Good location for food & drink but a long walk to the main town.
3 out of 5
by A verified travellerfrom South east

Could have been so much better.

Posted 19-Apr-2015
Pros: Bar was stylish as were the corridors rather bizarrely.
Cons: Room style and breakfasts.
Location: Well out of town but not the trendy or quiet marina it could be. A building site and an ASDA.....
Landside room, so marina side (fully booked) may be better. Room too hot - what is it with hotels? Really noisy outside with the windows open. Large room nearly stylish but not quite let down by the bathroom (damaged bath side) and poor artwork. Bed big and good. Breakfast big and cold. What everyone says about cold breakfasts is true. Listen manager provide hot plates - simples.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom W. Sussex

Posted 31-Mar-2015
A nice and comfortable clean hotel, some parts need a bit of attention with paint coming off windows that been hidden with objects.
3 out of 5
by A verified travellerfrom Devon

Strange hotel but with nice views over Marina

Posted 16-Mar-2015
Pros: Quite stylish & nice views from restaurant over Marina
Cons: Reception, signage, service (some would be good for the hotel), cleanliness of common areas, price, atmosphere
Location: near an Asda, McDonalds, cinema and lots of chain restaurants & the Marina
Very difficult to find the door as it's part built into a new shopping centre. Parking is in a multi storey car park next door. Staff were not massively helpful when we rang twice to find how to get in & where to unload and park. For the price we would have expected some form of greeting other than struggling to find our way to reception on the first floor to a very luke warm reception. Absolutely no possibility of anyone helping us from the car or to the room etc - far more budget hotel end service - definitely not 4 star. Room was nice (except for wedding disco noise from below - again nothing said by reception about this to pre-warn us). We had to request water as it was not provided as standard. Also general areas were a bit dirty although room was clean. Restaurant & bar staff were lovely but food was nothing special. Overall very expensive for the standard of service.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Mar-2015
All was good but toilet flush was a bit temperamental..
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel overall but downsides

Posted 02-Mar-2015
Pros: Good Rooms, great service, nice food, baby and kid friendly.
Location: It's on a retail park this isn't mentioned, it's also over looking the food court of the retail park giving our rooms a food smell...
What's not mentioned anywhere is that it's in the middle of a massive retail park, so the marina views are somewhat spoiled by overlooking a pizza express and food court which has a slightly oily, cooking fat smell. Also the car park has no lifts (it has lift shafts but in their infinite wisdom it seems Brighton Council have boarded these up) so make buggy and push chair users carry them up and down stairs. Not good for wheel chair users. The hotel and restaurant itself was lovely, as were the staff just the exterior was not as it was portrayed by some deceptive photography.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom kent

Lovely hotel

Posted 16-Feb-2015
We was very welcomed on arrival the whole experience was very pleasurable, my only criticism was my partner and I ate breakfast when I noticed his sausage was slightly pink (I didn't have any meat) he carried on eating it and a few hours later he had a very upset stomach however we can not be 100 percent sure if this is connected . Apart from that it was brilliant
5 out of 5
Recommended
for Couples
by A verified traveller

Enjoyable Stay

Posted 22-Jan-2015 on Hotels.com
Love the d├ęcor and view of the harbour was great. We'll be back!
4 out of 5
Recommended
for Couples
by A verified traveller

Never disappointed

Posted 20-Jan-2015 on Hotels.com
I have stayed at this hotel many times and have never been disappointed. The rooms are very comfortable and the staff very helpful. I service at breakfast can be a little 'hit or miss' depending on what time you go and how busy it is.
5 out of 5
Recommended
for Families
by A verified traveller

Great family stay

Posted 20-Jan-2015 on Hotels.com
We stayed with 2 young children, the room was well set up and helpful, friendly staff. Wide choice of restaurants and free parking made it a hassle free stay. Would recommend.