Ratings based on 146 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
82% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Aberdeen

Horrible

Posted 28-Jul-2014
Pros: Not much.
Cons: Shabby and run down, with no air conditioning. All of it could be improved basically.
Location: Brighton Pier is walking distance, lots to do.
No air conditioning in the middle of summer is ridiculous. Not the usual standard of a Mercure hotel. A lovely location on the sea front but the hotel itself is shabby, corridors like rabbit warrens. Overall, not a nice place to stay, wouldn't recommend it and will stay somewhere else on the sea front next time.
4 out of 5
Recommended
for Everyone
by Emi from London

Pleasant stay

Posted 26-Jun-2014
Room and bed were pleasant and had a nice atmosphere. However, the TV stopped working after 10 minutes and the shower door did not shut properly, so you had to be very careful during a shower to make sure water would not leak all over the bathroom. Also, the hotel was a little more of further walk from the pier, shops & pubs etc than was expected, but maybe this was my fault for not checking proper. However, it was an overall a nice place to stay and would recommend for the reasonable price
2 out of 5
by Abbi from Ely

Not for you if you want more than a great location

Posted 09-Jun-2014
Pros: Location is fantastic - you're right on the seafront
Cons: Room décor could be revitalised.
Location: A pleasant stroll down the seafront to the pier. Lots of restaurants and bars near by.
Great location but the low spec room (no fridge, no wardrobe, lumpy wallpaper) and windowless bathroom a bit grim. There was a wedding party at the hotel - we were told that the music would finish at midnight but it was still pounding at gone 1.30am. You could literally feel the bass vibrations in our first floor room. Feeling a bit sleep-deprived, the cooked breakfast at 10am looked worse than I felt.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Good

Posted 09-Jun-2014
The hotel is on the Brighton seafront near the burnt down West Pier. An easy walk to the Brighton Centre and Brighton Pier or Hove. The staff were welcoming and friendly at all times. The room was hot (top floor so to be expected) and the staff had provided a fan which was much needed. Overall good.
4 out of 5
Recommended
for Everyone
by aj

Hotel right on the beach

Posted 30-May-2014
Lovely hotel big comfy room with everything you need!
4 out of 5
Recommended
for Everyone
by pippa from m

Convenient hotel close to all amenities

Posted 23-May-2014
Long midweek stay for two. In room 410 privilege double room with sea view. Tidy clean and comfortable. Room very warm but fan provided so no issues or complaints. Would use again happily. Only suggestion would be to provide a full length mirror- ladies like to view the whole image, shoes included.
2 out of 5
by Nelson from Essex

Great location poor value for money…...

Posted 21-May-2014
Pros: It is very central and by the sea which is lovely, other than that I struggle to come up with anything else.
Cons: Updating of bedroom design, (ref room that my partner and i was given). Even with this in mind, the size and view should reflect price better.
Location: The location is perfect and is within walking distance of central Brighton.
Having stayed at a Mercure hotel in Italy I had quite high expectations. Unfortunately I was very disappointed. It is very over priced for the room we were given, plus we got it at a discount, as a secret hotel. The foyer is immaculate and gave me a feeling that the rooms would be the same standard. Being charged £18 to park in the hotel car park was bad enough but when we went to our room it got worse!! It was so tiny you could barely walk around the bed. The view from our window was an unsightly wall and a fire escape. This i realise is needed, but should surely be a budget room in that case. As this room was at the higher end, price wise, that we have stayed in, and being our anniversary, we had high hopes, and both became gobsmacked as we entered our room. If we had picked it ourselves, although still bad, it would of been our luck of the draw, but i think your offer may of lead us to think of a slightly better value for money stay. The cost of a breakfast with room service is £18.95 per person. All in all I think this hotel is very poor value for money. If the room had been full price with parking and breakfast you can expect to pay about £300 per couple. I expect much more for that amount.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel quite near attractions

Posted 14-Apr-2014
Pros: Location on sea front and quality of room.
Pleasantly surprised by the hotel. Room was fine and had a balcony. Staff were friendly and efficient.
4 out of 5
Recommended
for Everyone
by Penny from Leamington Spa

nice hotel on seafront, quite near centre on foot

Posted 24-Feb-2014
Pros: Lovely staff
Cons: double glazing might gbe a good idea
Location: wonderful location on the seafront, with a nice walkway which takes you to the pier and the town centre - Royal Pavilion and Sea Life Centre and tons
The main reason I would go back is that the staff were all very nice people, and nothing was too much trouble. It was nice and relaxed and unfussy, but standards of order and cleanliness were high. Its an old buliding and could probably use some refurbishment, but we were really comfortable for our stay of a week in February ( with the slight exception that the extremely high winds that week did mamage to make parts near the windows a bit chilly)
5 out of 5
Recommended
for Everyone
by A verified traveller from East yorkshire

Good value

Posted 19-Feb-2014
Pros: Had a very comfortable & relaxing stay.
Cons: The range of food available from room service after midnight could be improved.
Location: Right on the seafront. About a 10 min walk to the pier & town
Nice hotel with good location. Clean & quiet, very helpful staff.