Ratings based on 308 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
85% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

매우 좋았어요

Posted 02-Jul-2015
대체로 권장할만 합니다. 에리베이터 고장이 너무 잦더군요. 시설은 오래됐지만 체계적으로 잘 관리되고 있었어요.
1 out of 5
by A verified traveller

27C

Posted 23-Jun-2015
It was 27C in the room, there was not aircon as it is 4 star hotel and I paid £25 per night for parking
4 out of 5
Recommended
for Everyone
by A verified traveller from bristol england

Lovely hotel, excellent location.

Posted 14-Jun-2015
Lovely hotel, great location! Rooms were a good size, nicely decorated, we had patio doors leading out to a shared patio garden which was a nice . Only critisism is as a paying guest it would have been nice to have had free parking and the exterior of hotel could have done with smarten up
2 out of 5
by A verified traveller from Northampton

Travelodge would have been better

Posted 02-Jun-2015
Pros: Nothing
Cons: Everything
Location: Long walk from Brighton pier
Biggest problem was window that was/had to be propped open with TV remote to keep it ajar. Ridiculously small room, not very clean, with no hoot water for a shower. Very disappointing compared to previous Mercure experience
2 out of 5
by A verified traveller from uk

Okay for 1 night

Posted 31-May-2015
Pros: Location good , decor in. Hotel needs updating
Cons: Yes communication skills with night porter!
Location: Lots
Booked double room ,booked into family room on the 4 th floor very depressing 3 beds & windows & doors very dirty bathroom down 4 steps dark decor , asked for different room hotel fully booked ! Given room on 1 st floor very nice however locked out of room x 8 during stay Came back at night to find my room allocated to another person lucky in my my party as they had accessed to the room & luggage etc & night porter stated hotel fully booked & no rooms available by magic found me. Small single room ! Smelt very smoky & agin cleanness very poor .following day was informed that was allocated a room but. The night porters couldn't locate it ! Again locked out of room x2 following breakfast , which in itself is minimal only bread available was toast ? & rushed to. Leave very small dining room for such a large hotel
3 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant. Could do with a coat of paint.

Posted 28-May-2015
Pros: Great location. Polite helpful staff.
Cons: Breakfast pretty basic. No option to order poached eggs fe - take the rubbery fried eggs or leave them. The black pudding was also burnt to a crisp
Location: 5 mins walk from the Lanes, right on the sea front. 2 mins walk from the Lion & Lobster. Great location all in all.
Pleasant enough hotel - little dilapidated but a charming period building nonetheless. It's far cheaper to park on the road in the Hanover area of town (whilst it's still not resident permitted) - grab a pint in the Napier or the Constant Service then get a cab down for less than £10 - rather than paying £25 a day to park at the hotel. Staff were pleasant and helpful, breakfast was below par for a hotel at this level. For food, I'd wander into town, or up to the Lion & Lobster which is 2 minutes walk up the road & serves grub all eve. I'd recommend this to a friend if they got an excellent deal - rack rate is, of course, laughable, as always.
3 out of 5
Recommended
for Everyone
by A verified traveller from Haynes

Good for access to town and beach

Posted 26-May-2015
Arcitecture really interesting. Faded grandkids though . Could look amazing with cleaning and a lick of paint in all areas . Reception tired . Dirty carpets throughout. Doors and door handles need clesning. Staff were lovely . Good welcome and very attentive. However it served a purpose.
4 out of 5
Recommended
for Everyone
by A verified traveller from Stockton-on Tees

Reasonable cost sea front hotel.

Posted 20-May-2015
Pros: It was comfortable, a 15 to 20 minute walk to the pier, slightly less to the Lanes
Cons: Perhaps a coat of paint on the frontage and revolving main door.
Location: Located on the sea front. The pier is a fun fair and eating area. close by is the Sea World aquarium,and the Lanes are for shopping & eating.
Good welcome from the reception staff. Did not have a evening meal in the restuarant, but the breakfast was of good quality and was a buffet style. Again, the staff were efficient and very helpful.
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel, not sure about 4****

Posted 18-May-2015
Unhappy with the £25.00 fee to park your car in their car park, breakfast was good, small bar, expensive for what you got.
3 out of 5
by A verified traveller from West London

Seafront Hotel but a run down building!

Posted 18-May-2015
Brilliant location but the building very dated and needs updating. The bedroom and bathroom were clean. The windows were the old style single glazed and could not shut properly, had draft coming through all night! I changed my booking prior but staff at the hotel did not update their system, as a result there were confusion when I arrived. I booked a wake up call the night before but didn't receive the wake up call, I was late for my meeting next morning. The staff were very polite though.