Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from London

extremely disappointing

Posted 23-Sep-2014
Cons: everything
This hotel is in desperate need of a re-furb. The room was tiny, bed too small and dipped in the middle. The room was far too hot, no air con, no fridge, no minibar, no safe - I do not know how it has a 4 star rating. the d├ęcor was dated. The breakfast room was too small and full when we wanted to eat, so had our breakfast in the bar area. The car park was full so we had to park quite some way away at considerable cost. the room was however clean. I would not recommend this hotel and would never go back.
2 out of 5
by A verified traveller from london

Good location

Posted 19-Sep-2014
The hotel is rather on the old side, which I'm not sure whether this is similar to other hotels in the area. Overall it definitely needs a refurb. The window wouldn't open much and so the room got quite hot without room temp control. Also, the door frame didn't quite fit the door (!) so there was a rim of bright light into the bedroom from the corridor which disrupted sleep.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Decent hotel

Posted 12-Sep-2014
Pros: Decent room and breakfast was good
Cons: Corridors looking quite shabby.
Location: A fair walk to the Brighton City - probably more Hove than Brighton!
Room at back of hotel overlooking a weird outside patio sandwiched between opposite rooms. Expect to pay much more for a room with a view. Room was modern and clean so okay for a short business trip.
4 out of 5
Recommended
for Everyone
by A verified traveller from Lincolnshire

A nice hotel opposit the beach.

Posted 08-Sep-2014
The room was large with a constable bed. The main areas of the hotel were well kept but the room was a little tired. I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Room

Posted 25-Aug-2014
We booked this and although in a brilliant location I think it was overpriced.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Lovely

Posted 21-Aug-2014
Pros: The hotel is a five minute taxi ride from the train station, then just a ten minute train journey right into Gatwick Airport.
Location: Beach is across the street. On the next block is a tiny shop that sells everything from the morning newspapers and batteries to sunscreen and beer.
Stayed here for three nights in July, 2014. We were a few hours early for check-in but the room was ready. Due to a crowd of people checking out we had to wait five or six minutes before being attended to so were given a coupon each for a free drink of our choice in the hotel lounge which is open round the clock. The hotel is not situated right in the centre of town but, as a result, is quiet at night and it's a nice walk along the sea front to reach all the shops and attractions. Staff could not have been more helpful or friendly. An overall very pleasant experience I hope to repeat.
3 out of 5
by A verified traveller from London

Close to the beach, hotel quality not great

Posted 17-Aug-2014
Paid a premium to be close to the beach so expected a little better quality from a chain of this name. Decor was faded and tired, it felt like it a refurbishment was overdue. The room was very small and had little amenities. We also had a joining door to another room blocked by a chair which meant we could hear other guests a lot more than usual (and them us) if a wall had been there instead in it's place. This wasn't mentioned at front desk when picking up the keys and in my experience is unusual enough to be mentioned. No windows could be opened - only side slats which made it feel stuffy all night without air con. All in all pretty disappointing experience and there are far superior hotels we saw on our travels around Brighton that we should have gone to in the first place.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from London

Very well situated on the promenade.

Posted 13-Aug-2014
Pros: I like its proximity to the sea-front and town-centre. The breakfast is fine, but the staff were a little overwhelmed at 9:00 a.m. at rush-hour!
Cons: More staff for breakfast. 13 Amp sockets near the beds. Small repair to the shower-tray
Location: Very close to all Brighton entertainments: Cinema, Theatre, Restaurants and Shopping, plus of course the beach just across the road.
The staff were very helpful. Extremely fast reaction to supply a missing toilet-brush and to repair the reading light dimmer switch. The electrician was particularly helpful and didn't give up despite not having a spare dimmer to hand. He rigged a safe temporary method to run the reading-light, whilst inactivating a lesser-needed light controlled by a second dimmer. The room itself was a little "tired" the carpet was rucked and slightly frayed, there were marks and scratches in the shower tray which had the appearance of dirt but were not. Maybe some simple repair work could be done to bring this up to standard. Why are there no mains 13amp socket near or by the beds? Plenty on the side desktop, but using a mobile smart-phone as an alarm on my bedside meant that as I couldn't plug it in overnight near to me, the battery ran out at 4 a.m.!
1 out of 5
by A verified traveller from London

Close to beach but far from the pier.

Posted 11-Aug-2014
Pros: It was nice and clean and the staff were pleasant.
Cons: Air conditioning is definitely needed in the summer as fans provided only blew around hot air. Very uncomfortable.
Location: It is near a nice quiet section of the beach. The pier is about a 15 minute walk away. Lots of restaurants and places to eat along the beach front.
No air conditioning, rooms baking hot. People running about all night trying to get into our room and knocking at doors. Pillows uncomfortable. We had very little sleep. 'Hot buffet breakfast' was served cold.
3 out of 5
Recommended
for Everyone
by A verified traveller from san francisco

nice hotel close to beach

Posted 10-Aug-2014
Pros: location
the only drawback was the lack of air conditioning and we were there while it was really warm.