A truly outstanding family running a truly outstanding hotel / lodge. The view of the Matterhorn reminded us of where we were, otherwise it felt just like home with all of the bending-over-backwards hospitality. They know what customer service with a smile and no questions asked is all about! The food is most excellent with fixed menu and a la carte options too. No Bait 'n switch here! We would highly recommend staying here. Our 5 day visit was most amazing and the spring skiing excellent. The assistance with transportation and train scheduling was most appreciated and not commonly found by us in other places. Thank You So Much! Ciao.
We just stayed at the Hotel Europe and Spa for a week of spring skiing in Zermatt. The hotel itself is quite lovely but what struck us more was the attention to detail and the friendly staff. We would love to stay again should we be back in Zermatt.
Kim from Canada
If you are looking for a comfortable 4-star hotel in Zermatt , then the first-classs Europe und Spa Hotel offers you the …More
"What an incredible view and price was just right"
We arrived late and yet were happily greeted by a staff member who showed us our room. We opened our door to the balcony and the majestic Matterhorn was looming above us. We could hear cow bells softly jingling in the distance making me feel like I had been transported into a film I loved dearly called Heidi. The staff was more than helpful and we found it exceptional that they spoke so many different languages to be in tune with anyone who came to visit their hotel. I would definitely recommend this hotel to anyone who wanted to see this magnificent area.
"Affordable comfort in the usually pricey Zermatt"
This hotel is a fantastic place to stay, as somehow even though prices are high for everything else in Zermatt (trains, taxis, food etc) it is very affordable. It is very cute and Swiss, and extremely clean. Staff are very warm and friendly, our view from the balcony was lovely and the buffet breakfast is great. Worth mentioning was their coffee which was actually pleasantly, unlike any other coffee we had in Europe! Australians will appreciate this :)
Angela from S
All refinements of comfort in the swiss chalet style and a hospitality of most courteous. Come and relax and find all your …More
I really like everything about this hotel. Very well-maintained, spotless clean, excellent service, warm hospitality, great breakfast spread, comfortable room and awesome view! What more can you ask for!
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