We choose this hotel based on previous reviews . We were not disappointed. We exchanged multiple emails prior to our arrival to solidify our rooms, itinerary and dinner reservations. Christele from Client services was outstanding! Our questions were answered promptly and professionally. All of the dinners were outstanding and just as they were presented.
Upon arrival we were warmly greeted, offered cold drinks and a chance to relax before settling in. Our room was upgraded upon arrival and we must admit, it was breathtaking, The rooms are spacious and offer an amazing view of the lake and the Swiss Alps. We found the rooms to be very private and quiet at night time.
We enjoyed cocktails in the lounge both nights that we were there as well as the breakfast buffet.
Our overall experience was A+. We highly recommend the Grand Hotel Nationale and will return if our travels take us back to this beautiful area.
Christine from Grand Rapids Michigan
Created in the 1870s by Cesar Ritz and Auguste Escoffier, this lakeside hotel is a Lucerne landmark, 400 metres from Lion …More
Possibly my favourite hotel stay ever thanks in large part to the brilliant staff. Every member of staff I encountered gave faultless service, they all went out of their way to be polite and helpful. The hotel had a lovely decor, matching charming and quaint with modern. I had a single room at the top of the building, it was spacious, warm and had all the facilities I might need. The whole hotel was very clean and tidy. The location was great, close to everything including the station and easy to find. Couldn't have asked for more!
catherine from Stavanger
Located in the heart of Lucerne, this hotel is within walking distance of Hofkirche and Loewenplatz. Also nearby are Lucerne …More
"Best hotel we've ever experienced in Switzerland."
The hotel is located in a very good location. It is in the city centre and just a few minutes walk from the train station and other sightseeing spots. The room was clean and well-decorated. The facilities were great. They had coffee making machine in the room. The toilet was clean and nice. Wifi signal worked well and if I remember it correctly, they even have land-line for notebook computer in the room.
Darin from Thailand
This Lucerne hotel is 1 block from both Lake Lucerne and Rosengarten Collection. Chapel Bridge is 2 blocks away. The Lucerne …More
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