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"I love this hotel and the staff really nice specially Kelsey I had a great time staying there. "

"Views and atmosphere is amazing "

"I liked that there were alot of dining options and activities nearby, however the navigation to the pool was somewhat confusing to many guests. More signage shoukd be made available since you have to walk through the spa area in order to get to the pool. When the spa is closed, no access to pool which is a bit disappointing."

"Phenomenal service, beautiful room, I received a complementary upgrade at check in. Room amenities are great. I will be back the next time I am in Miami! "

"Excellent conditon, access clean a d price. The personal expeciy Dining room are very Nice and has an excellent service."

"Terrible stay, we found trash from previous guest in the kitchen and in the bathroom. Called for help , they didnt even send somebody to clean it up. Then they moved us to a second apartment, tv screen was broken. They changed it after 2 days. We got a chance to go back to our countries because we got stranded in miami because of the corona virus, they said they could not refund the days we had left.TERRIBLE DONT SATY HERE"

"Great hotel"

"The location is wonderful, and the staff very helpful and friendly. We had a difficult time using the shower controls in the room, and had to get help."

"Great room on the 24th floor with a nice balcony, hence a great place to take in the super view. I had a delicious dinner in Area 31 (and the “Meet me in Mexico” cocktail was outstanding!)."

"I truly enjoyed my stay! I was actually on the trip solo and the staff took care of me the front desk Ana was amazing! The housekeeper was amazing I couldn’t have asked for a better stay ! Novotel will be my choice of stay when I visit Miami "