Ratings based on 4,132 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from orlando fl

Awesomeness

Posted 30-Sep-2014
Great location, helpful staff, clean rooms & decor was nice. It was perfect for our vacation .
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington, DC

Great location!

Posted 25-Sep-2014
Pros: Location, staff
Cons: Our room's shower water flow
Location: Magnificent Mile, shopping, lots of restaurants, Navy Pier, Millenium Park, Hancock Tower
This is a perfect place to stay in Chicago without a car. It's about a $40 cab ride from O'Hare Airport and is basically within walking distance of most things we did in the city, except the Blue Man Group. When you do need a cab, there is staff to get you one quickly. It is very well staffed and we didn't have a wait to check in. The rooms are a nice size and the bathrooms are small, but up-to-date. Our room had tall ceilings, crown molding, and giant windows. Our view from the 24th floor was wonderful. There is complimentary coffee in the lobby in the mornings. There is a restaurant in the lobby for meals, but we didn't partake. We never heard any noise from any other rooms in the hotel, just noise from traffic outside, sirens from the local hospital and horns honking, but that is typical of a city & didn't bother us. Our shower's water flow was our only complaint. It was either on full with very hot or warm/cool with a trickle of water coming out. Maybe this was because we were on the top floor of the hotel?? When we took showers in the evening it seemed better but still not like it should be.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect

Posted 23-Sep-2014
We were so very happy with our choice of staying here. The location was perfect, the staff was super helpful, and loved the whole vibe of the hotel!!! Would absolutely stay there again!
3 out of 5
Recommended
for Everyone
by A verified traveller

Older hotel but very central.

Posted 20-Sep-2014
We had a very exciting and busy time and were pleased that the hotel was close to the places we wanted to see.
5 out of 5
Recommended
for Everyone
by A verified traveller from Portland, OR

Nice hotel with great location

Posted 18-Sep-2014
Pros: The location and the staff
Cons: speed up the elevators?
I stayed for 9 days and had a great experience. I had a large room and the hotel staff were all so friendly. The hotel is in a great location if you want to go running on the lake shore or shopping on Michigan. Easy access to everything. Large fitness room with lots of equipment. I would recommend this hotel to anyone traveling to Chicago. The food in the restaurant was great too!
5 out of 5
Recommended
for Everyone
by A verified traveller from Nashville, TN

Convenient to Michigan Avenue

Posted 16-Sep-2014
Pros: Location, friendly staff
Cons: Mattress was worn out
Location: Convenient to shopping and restaurants
Staff friendly and accommodating. Room was clean and on the small size, nice bathroom, mattress worn out and not very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Phoenix

Excellent Hotel in Excellent Location

Posted 06-Sep-2014
Pros: Hotel is right on the Magnificent Mile with walking distance to major restaurants and shopping.
Cons: Nothing.
We took our daughter to spend a week in Chicago so we had requested 2 beds. At check-in, I showed my Expedia VIP Gold Card and we were immediately bumped up to a suite. It was totally unexpected but well received. Excellent hotel staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sea Cliff, NY

Chicago's Warwick Allerton

Posted 04-Sep-2014
Pros: Centrally located to a large amount of stores and restaurants.
Cons: The rooms can be roomier. I found the size of the hotel room to be on the small size especially compared to the daily price we were paying.
Location: We tired both Giordano's and Gino's East restaurants, both just a very short walk from the hotel.
Beautiful hotel. Great location, we walked or took public transportation to get to our destination. The Staff was friendly and knowledgeable. The breakfast buffet was DELICIOUS!
4 out of 5
Recommended
for Everyone
by A verified traveller

great location

Posted 03-Sep-2014
great location on magnificent mile and close to subway (4 blocks away). older hotel with small elevators, but well kept and clean. no complaints! would stay here again.
4 out of 5
Recommended
for Students
by A verified traveller from London

Nice hotel in middle of everything

Posted 02-Sep-2014
Pros: Location
Cons: The lifts and clothes storage in the rooms if your staying longer than a week.
Location: One end of the magnificent mile, shops and restaurants galore
Good hotel, friendly staff, and a great location, good coffee. Recommend Giodarnos pizza pie, something special.