Ratings based on 622 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Spain

Fab hotel fab location

Posted 19-May-2015
Really enjoyed our stay would love to stay again. Next time in Birmingham wouldn't want to stay anywhere else. Pleased with everything breakfast was amazing
5 out of 5
Recommended
for Everyone
by A verified travellerfrom t

Was a nice hotel . Clean and friendly staff

Posted 17-May-2015
We was welcomed by friendly and helpfull staff. They cant do enough for you do helpfull. Your staff are a credit to you and the compny. The rooms are presented really well clean and tidy xxx. Keep it up xcc
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Good overnight stay hotel.

Posted 13-May-2015
Breakfast good. Bedroom decent size. Bit noisy at night as corridor doors slam.
4 out of 5
Recommended
for Everyone
by A verified traveller

Tolles Hotel mitten im Zentrum

Posted 06-May-2015
Unser Zimmer war super. Tolle Betten, großer Fernseher und eine Badewanne - was will man mehr? Von der Sauberkeit her gab es auch nichts zu beanstanden und die Lage war sowieso der absolute Hammer! (Direkt an der New Street Station und in unmittelbarer Nähe zum Bullring) Service war auch super, alle nett und freundlich und sehr hilfsbereit. Grade für den Preis also insgesamt wirklich zu empfehlen! :)
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Raleigh

very close to the train station-Birmingham New Str

Posted 29-Apr-2015
Pros: position
Location: ICC, Barclaycard arena
overall experience of my 4 nights stay was great. The hotel is very close to the train station, you don't need to take a cab. Would come here again
2 out of 5
by A verified traveller

A night out and a night in

Posted 17-Apr-2015
Pros: The staff
Cons: Respect the clients and install sound-proofing. Oh, alright just some windows that work.
Location: A lot of good local bars apparently
My room had not just a street view but the soundtrack to go with it. In their wisdom the architects of this definitely City centre hotel decided to fit floor to ceiling single glazed windows so that a facility designed to accommodate people who predominantly want to sleep would have little chance. My Friday night experience was akin to bedding down on a street corner between Birmingham's favourite drinking establishment and it's largest taxi rank. The downside is that I didn't even get the occasional coin tipped my way. Terrible.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Southend on Sea

Theatre Break

Posted 11-Apr-2015
Pros: The location was excellent and the staff were friendly. Breakfast is plentiful! You also get complimentary items if you have forgotten something.
Location: Theatres, Shopping, Drinks, Chinatown, Disco Dancing.
We stayed here for a theatre break to see Derren Brown at the Alexander Theatre. Great location - theatre is 2 mins away and so is the Hippodrome, Arcadian Centre and the Bullring. New Street station is also a very short walk away. We enjoyed drinks on the outside terrace bar and after the show. (tip - Cherry Reds is also a nice little bar to watch the world go by) The location is central so there is obviously a level of noise that I see other travellers have complained about - however - ear plugs are provided and I'm really not sure that people have grounds to complain that a city is noisy - surely it comes with the territory? Overall a great stay - thank you.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Spain

Buena ubicación

Posted 31-Mar-2015
Cons: Las habitaciones, se ven anticuadas y la insonorización no es buena
Buena ubicación, personal muy agradable, pero las habitaciones deberían mejorar, ya que se ven anticuadas
1 out of 5
by A verified travellerfrom scarborough

poor hotel

Posted 06-Mar-2015
Nice staff . BED VERY UNCOMFORTABLE . AIR CON NOT WORKING , moved room very very Cold . Breakfast was good . If I had not paid for in advance I would have asked for a refund . I have often used holiday inn this was Very Disappointing .
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Portsmouth

Great City Centre location but a bit noisy

Posted 28-Feb-2015
Pros: Spacious room.
Cons: Heating controls.
Location: In City Center, conveniently near the Bullring (watch out for the 7.30pm restaurant closing time), ChinaTown, New St Station, Brindley Place etc..
The room was spacious. It was a bit noisy being adjacent to the road. I struggled to understand the heating controls (the printed diagram didn't match the actual control panel & the symbols on the control panel were too small to see) - it's curious that so many hotels fall short on this point. Check in / out was efficient.