Ratings based on 344 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Centre of town location!

Posted 20-Jul-2014
Pros: The friendly staff
Cons: Room a little dark and aircon a bit noisy.
Location: Excellent for getting around Birmingham and when the station renovation is completed it will be even better.
Great location near New St station, pleasant staff and comprehensive hotel with excellent bar and restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cosby

Excellent city centre hotel

Posted 17-Jul-2014
Pros: Good central position so short walk to all amenities. very friendly staff. Clean room plus largest TV ever in hotel room. Efficient fast book out.
Cons: Can not be faulted. Will definitely use again. Top of our list for Birmingham.
Location: Everything is a short walk away. Theatres, Bullring shopping complex, China town, New street shopping and station.
Came to Birmingham for one over night to see a play. Hotel was a short distance from the main station & we were able to drop off luggage prior to booking in, leaving us free to sight see/shop. Returned to book in and freshen up before an evening meal at a nice restaurant 5 mins away, and to theatre again only a 5 min walk. Very comfortable quiet nights sleep (temperature controlled room). Book out took no time at all considering the number of guests and we will certainly put this hotel at the top of our list for the next time we go to Birmingham, late November.
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Good City Centre Hotel

Posted 15-Jul-2014
Pros: Everything, especially the fantastic breakfast!
Cons: Possibly a slightly earlier than 2pm check in and a walkthrough from the front of the hotel to the car park.
Location: Bull Ring Shopping centre, Broad St. and Birmingham Railway Station
4 out of 5
Recommended
for Everyone
by A verified traveller

Relaxing

Posted 08-Jul-2014
Pros: Location & service
Nice room to relax in, good location to the Bullring, station and Broad Street. The staff were very friendly
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Sandhurst

Bright and Spacious

Posted 03-Jul-2014
Pros: Bright, fresh and convenient for the station and central facilities.
One night in Birmingham on business, arrived early but my room was ready. A bright and spacious room, ideal for working or watching the world cup on the large TV. Staff very helpful. A comfortable night's sleep in the giant bed and an extensive choice for breakfast. Refreshed and ready to go to a busy day's business.
4 out of 5
Recommended
for Business Travellers
by Ian from Surrey / Kent Border.

Nice hotel close to the station

Posted 30-Jun-2014
Pros: Room, bed, daylight, good to work in, clean.
Cons: The environment.
Location: Neighbourhood bit ropey.
Easy, good for business, clean, practical, good workspace.
5 out of 5
Recommended
for Business Travellers
by roy from clifton, bristol

Very convenient for my business activities

Posted 27-Jun-2014
Pros: Convenience
Cheerful and capable staff. Good restaurant service and fair choice and prices.
5 out of 5
Recommended
for Everyone
by gill from Bristol

Close to town

Posted 22-Jun-2014
The position of the hotel is great for the station, shops and night life. We walked everywhere from getting off the train until we returned home. A great weekend made better by staying here. Breakfast was top quality and the whole hotel was nice.
4 out of 5
Recommended
for Everyone
by john from omagh

City centre hotel.

Posted 12-Jun-2014
Cons: Room furnishing.
Room was basic. Good sized TV. Very pleasant bar area. Very handy to BHam city centre.
5 out of 5
Recommended
for Everyone
by TJ from North West of England

Useful location

Posted 07-Jun-2014
Good city centre hotel convenient for train and motorway travel and for the family wedding we were attending. We had an Executive room, quite spacious and very quiet. Public carparking adjacent was very convenient, hotel pays half the parking charge. Excellent breakfast including delicious bacon! The Reception staff were very helpful and pleasant, help was given with our considerable luggage. Would definitely stay there again.