I booked the hotel back in April together with tickets for the MotoGP at Silverstone. After driving the best part of
3 hours we arrived at the hotel, only to find they had no reference of the booking. I had printed off my copy of conformation and reference number e-mailed to me by expedia, this didn't help in anyway.
We were then told that we would be lucky to find any rooms for miles because of the event at Silverstone. (this was the reason I booked in April) The hotel owner told us he was having trouble with expedia bookings around that time so it must have been lost then. With that we left the hotel drove for another 3 hours home again, only to have to do it all again the next day. As this was a birthday gift for my wife I was very disappointed.
So would I use expedia again NO would I use the same hotel NO
Graeme from Fleet Hampshire UK
Informal Family hotel refurbished finished March 2009. Bar Restaurant Decking and swing in front garden. Free Car to rear of …More
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.