Fantastic hotel and gardens. The food was good but not excellent, but was value for money when compared to outside competition. The room I had was excellent and I would say that the photos of the hotel reflect what you get.
My main gripe is with the hotel chamber staff. I may have got unlucky but I only had tea replaced in my cup on 3 days out of 10, on one day I had no cup, my ashtray was left for 3 days unemptied on one occasion, and on others there was the odd towel missing and not cleaning the outside veranda area. They are all minor issues but with something going amiss every day it was actually annoying. I will go back, but I think the staff although always pleasant need to pay more attention to detail. I have stayed in far inferior accommodation but always experienced attention to detail.
A great hotel, very modern and very close to the beach - a 3 minute walk to a very secluded and sandy beach. The hotel is about 2 years old. We stayed in a one bedroom deluxe apartment which was very modern and extremely well designed. Hotel staff are very friendly and helpful. For example, we briefly mentioned that my wife was gluten intolerant and for the next few days (until we checked out) we had a couple of slices of gluten free bread (with butter slabs on the side) delivered to our room free of charge. Nice touch! There is a very nice gourmet restaurant inside the resort called Al Quimia which serves excellent food and wine. The buffet dinner (at €40 per person) was a bit of a disappointment but I guess that's personal taste. Overall, would rate the hotel as truly deserving of its 5 star status.
Traveller from Surrey
The EPIC SANA Algarve is just 200m away from Falesia beach which, in addition to its surrounding 8 hectares of green areas …More
No issues staying here and would recommend to anyone. Great location. Close to beach. Good pool. Few mins from the strip. Had no problems at all. Heard people moaning about the food but I didn't have any problems with it. Tasty, plenty of choice.
My partner and I came on a week's break. We loved the hotel, it didn't feel crowded. The staff are excellent and very helpful. We loved our very patient maid - we loved a nap after breakfast! The overall experience was very pleasing.
We have been to this hotel many times. Not all apartments have air conditioning and can be uncomfortably hot at times. We were lucky enough to have air conditioning this time through Expedia, thank goodness.
Second time here. V good. Will definitely come back.
Would have liked a close horse in the apartment.
Shame the Deli wasn't open, although you could order.
Had a poor meal at Piri Piri for the money and do not like the covers being put on the table it bout asking.
The former little white fishing village of Albufeira, now densely developed beneath a sea of apartments and mid-rise blocks, is the region’s most popular resort. The pretty Old Town is wall-to-wall restaurants and bars, though some local establishments and residential areas still remain. Its picture-postcard Fisherman’s Beach, with spectacular ochre cliffs and rock stacks, remains an iconic, albeit often very crowded, Algarve sight.
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