Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveller

Great location and friendly staff

Posted 08-Jul-2014
This hotel was comfortable although they didn't clean the rooms very well each day and for the 5 nights we were there thy didn't change the sheets once! The breakfast was a reasonable selection although the same every day but I loved the mint tea (man sitting on the floor serving) and the fresh oj. The pool area is huge with enough space for everyone. There were lot of Russian, German, and French. Would I stay there again??? Probably not but thats only because I want to try something new.
5 out of 5
for Couples
by Graham from Reading, UK

Honest review.

Posted 15-Jun-2014
Went for a relaxing week with my wife. All staff were friendly and helpful although reception was often quite busy. Despite the majority of guests being French speaking all staff speak passable English, especially those who have guest interaction (reception, porters, restaurant, entertainment). The room was a a good size and the bed (two 3ft locked together) huge. The description for the bathroom was a little confusing and you might think there are a 'separate' bath and shower, but the shower is part of the bath. The evening entertainment was mostly in French but with snake charming you don't really need to know what was being said. The good was good, there was always a nice range of options to choose from. However (seeing there are quite a few negative comments about the food on here) I will add that this isn't food with the look and feel that you might get if you bought it from Sainsbury; there is, obviously, a Moroccan / French interpretation to it. For example, on the Italian night the spaghetti bolognese had minimal meat in it. It was almost always tasty, just not quite what you might expect.
3 out of 5
by Erica from London

Nice hotel and fairly close to beach

Posted 22-May-2014
Pros: I liked the room only They made me sleep in a bed with foul smell for few days,I thought it was the washing powder but it wasn't.
Cons: I am sure more people will be happy.
Location: Location ok but not much to do around, apart from restaurants and local caf├ęs .
There should have been more information about the boards even when booking with Expedia on line or on the phone! I didn't know that there was no drinks,even water was not included with halfboard.So when I came to restaurant with my bottle of water immediately a waiter appeared and told me with almost shake with his head that I was not allowed to do that.Although I had spoken with an animator and he told me I could bring a water or even If I wanted a bottle of vine! Of course that wasn't the case.All of this made me lose my mood and appetite till the end of my holiday . Hotel needs to learn more tactics and gentle approach in situations like mine.And there must be more information on boards. The entertainment was not good at all.Animators were not energetic and not entertaining at all! There was a kind of unhappiness around the hotel.Men at reception not smiling, constantly busy ,their head down and preparing bills, they favourite pass time I am sure.
5 out of 5
for Families
by A verified traveller from uk

very good hotel near beach

Posted 16-May-2014
Pros: The pool and facilities for children.
Cons: Since we were half board we were charged for water at dinner which we found not helpful. The hotel should try to remove this requirement.
Location: It was very close to beach and several amenities.
We stayed at this hotel between 12th April and 26th April 2014 on a half board basis . Check in was smooth and we found the room facilities pleasing. This hotel has its own private beach and is useful if you want to avoid the disturbance of market sellers on the public beach. It has several slides and pool for kids activities. The food for breakfast and dinner was very good.
4 out of 5
for Everyone
by A verified traveller

Nice hotel

Posted 04-May-2014
Pros: Nice room with Sea view
Cons: Improve quality & variety of food
Clean Room, friendly staff, tips are very important
5 out of 5
for Everyone
by emina from london

Nice hotel kindly staff

Posted 17-Apr-2014
I had a very good time in kenzi unforgettable time food was tasty and very fresh highly recomended
5 out of 5
for Everyone
by catherine from Edinburgh

Great hotel with great staff

Posted 13-Apr-2014
Pros: everything
Cons: not sure
Location: near the beach and restaurants
spent 5 nights here and was very happy with everything. Hotel is very clean and modern and room was spacious with balcony overlooking the sea. Excellent facilities well maintained. Staff were very friendly and polite and very helpful. Ideal situated for the beach and restaurants. would certainly return.
3 out of 5
for Everyone
by annette from c

Kenzi Europa

Posted 08-Apr-2014
The hotel was ideal as it was close to amenities such as local restaurants & the beach Staff were helpful & on hand to assist - breakfast buffet was good & variable too
1 out of 5
by Latif from boston, MA

The food was for one star hotel not a four .

Posted 24-Mar-2014
Pros: Location
Cons: Never
Location: Great location
Three was no laundry bags nor napkins I don't go again to that hotel.
4 out of 5
for Everyone
by Mick from Co. Durham

Posted 14-Jan-2014
Pros: Freindly, clean and near to beach and town alike.
Cons: serving hatches were a little tedious, especially long wait in line for fresh crushed orange drink.
Location: close to the beach and town alike. bird park next door and plenty of restaurants close by for lunch which we used daily.
My wife and I stayed 5 nights. we found it to be very relaxed and freindly atmosphere. The entertainment crew were very good at encouraging mixing without being too pushy. The Hotel was fullish but food was still plentiful and a reasonable variety of menu. The room we had was spacious and very clean, No great noise pollution and we were not disturbed.