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Es Castell Hotel Guide - 4 stars Hotels in Es Castell, Spain

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Top Trending 4 stars Star Hotels in Es Castell

Barceló Hamilton Menorca - Es Castell Hotels
Rating: 4.0 Stars

Barceló Hamilton Menorca

Passeig de Santa Agueda, 6, Es Castell - Map
"Lovely hotel in excellent location but ...."
The hotel itself is lovely, great location near the small bay, which has excellent restaurants. Don't go all inclusive or you miss out eating in the bay. We did bed and breakfast, which was just right. We paid extra for a superior room with a sea view but were disappointed with the view, and not sure what the regular rooms were like but not sure I would call ours superior. We think that as they allocated us a double room they then didn't have the right room for us. The room was however incredibly clean and well looked after. The one thing that let this hotel down was the front desk / reception staff. They gave us the wrong room to start with (we booked a twin and they gave us a double). When we went to ask them to change our room we were made to feel it was our fault they had made a mistake, even though our paperwork clearly stated a twin room. From then on the customer service at reception was really poor. We were not given the information leaflet about the hotel features and so did not know where to get pool towels etc. The reception staff really let all the other staff down, they were unfriendly, unhelpful and constantly answered the telephone in the middle of dealing with visitors at the desk. It was a shame as all the other staff, who all work incredibly hard in the bars etc, we're all excellent. It wouldn't put us off staying there again, they just need to work on the customer service of the reception staff.
Traveller from London
Hotel Artiem Carlos III - Es Castell Hotels
Rating: 4.0 Stars

Hotel Artiem Carlos III

Carrer Carles III, 2-4, Es Castell - Map
"Lovely hotel with excellent views."
Wonderful stay. Excellent food. Lovely friendly staff. Could not find any faults with this hotel. Cannot wait to return.
Traveller from Essex
Sant Joan de Binissaida - Es Castell Hotels
Rating: 4.0 Stars

Sant Joan de Binissaida

Camí de Binissaida, 108, Es Castell - Map
4.7 out of 5 (3 reviews)
Sant Joan de Binissaida is a charming rural hotel that opened in 2004, located in an 18th century manor house on the east …More

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