Two things that let this hotel down for us. The air conditioning was never on in the hotel. Two of our days were 40+ degrees and it was uncomfortable to eat in the restaurant, sit near the bar, watch the evening entertainment. There were plenty of units there but to save money they didn't have them on. The only place that was cool was the room, the air con was brilliant in there. The other was the availability of sunbeds near the pool. With children we couldn't go up to the sun terrace and leave the kids unattended so we had to sit in chairs by the pool.
Renovated in the year 2005, this hotel comprises 8 floors with a total of 206 rooms of which 20 are single rooms and 186 are …More
We really enjoyed our stay here, there's a pool at the hotel and one on the lake island which is lovely and grassy and the kids enjoyed looking at all the fish and the water skiing on the lake. The area is full of canals and fountains and is very pretty for those who like a nice walk. It was quite a way from the beach but there is a courtesy bus during the day and a tourist train that you can get outside the hotel in the evening (it runs all day too). The beach is lovely, there's a harbour and hundreds of shops! I will eat anything that's cooked for me, so I thought the food was good and managed to fill my plate at every meal and there's always the staples of chips, nuggets, burgers & pasta for the fussy kids. Evening entertainment stops at 11.30pm so you could get to sleep then, but the guests are still very noisy until a lot later. We went the last week in the summer holidays so the hotel was full with loads of noisy children filling the pool with splashing and inflatables, which is to be expected. On our last day most of the kids had gone home and there were more couples and things were completely different, peace & quiet around the pool and slight ripples from swimmers, bliss!
My partner and myself went to club mac in September. We knew it was a family orientated place and this was no problem to us, we usually stay at family hotels and we always go during the middle of September when the children have gone back to school. We were not expecting quite so many families with really young children. We were all inclusive and could not really fault the choice, quantity and quality of the food and drinks throughout the day. The only problem during meal times were the volume of people staying in the hotel(s) it was impossible with the amount of young children to have a meal without children crying throughout. It just got a bit much after a few days. It felt like a primary school dining room rather than a restaurant. On the plus side it is a clean complex and well looked after and the staff are helpful. Our room was cleaned everyday. Rooms are very basic but comfortable enough. There is plenty to join in with and the beach bus is really convenient however they did finish with the complementary bus to Alcudia port during our stay. The pools are definitely a selling point, especially for families with young children. However when they advertise an 'adult' pool it means that only children over 6 can use them. Personally I would not go to club mac again, it was just too big for us and far too many people.
Tara from Bolton, United Kingdom
The amazing Complex Club Mac All Inclusive is located in Majorca, 1.5 km (0.9 miles) from the beautiful Alcúdia beach. …More
Very good mix of European nationalities who enjoyed conversing with each other. Good size pool and small beach. Daytime games for children and adults from archery to shuffle board. Evening entertainment for both children and later for adults from karaoke to Russian dancers. Local bus to Alcudia Town and Port (although this stops at 6). Good hotel for families, couples and singles.
Anne from Dunfermline
Offering an array of family amenities and accommodation that exceeds its rating, the Hi Panoramic Hotel Alcudia, Majorca …More
Second time we have stayed, and just as impressed as the first visit. Hotel staff were lovely, from housekeeprs, reception, maintenance, to bar and restaurant staff, not to forget the entertainment crew! Hotel well maintained and beautifully clean, bar staff brilliant as were restaurant staff, and some amazing entertainment, throughout our stay. Have no complaints, at all, great food lots of choice and as much as you want. We had a bitthday celebration and the hotel supplied sparkly wine and a cake, nothing was too much trouble. Ideally situated, close to all amenities, but in a quiet location as just tucked off the main street, will definately be going back next year. Speaking with other guests several had been before, and had chosen to revisit again and again!
I stayed half board for a week in early Sept 07. Our room was cleaned daily, with maids willing to work around guests (i.e. they came back later if it wasn't convenient when they came to clean.) The food was reasonable with a good variety of options for breakfast (i.e. full english, continental, fruit, yoghurt, toast, cereal) there was always at least 4 choices for the evening meal, but we found we were being offered the same 4 choices most nights. Be prepared to pay for your drinks with evening meal. The pool is much smaller than I expected and we didn't use it at all. The beach is extremely close, so this wasn't a problem. The entertainment was not to our taste but again, with plenty of options in the resort, that wasn't a problem. The only issue was that it went on until midnight, and as it was outside, could be heard from our side of the hotel. However, unless you intend going to bed early, it wouldn't be a problem. The room was fairly standard but comfortable. We had all we needed + a tv (mostly German channels - but we could get BBC World & CNN.) Reception staff were very helpful, and had lots of information about buses, taxis, local attractions etc - you just have to ask. They also spoke very good English. The 2 lifts are very small (max 4 ppl each) and with 9 floors you may find you have to wait a while. Overall, I overall service, cleanliness and quality.
Jenni from London
Planning to spend your next holidays in Mallorca ? Hotel Condes de Alcudia is a 3 star hotel in the centre of Port …More
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