Our room was in the extension (new) area. It was clean and comfortable. We were only given a very small fan, though, (no ac) and it was HOT.
This hotel is less than a block to the train and bus station, which takes you to Old Town in about 15 minutes. There is an onsite restaurant which was good for dinner, and breakfast is free and very good. They also validate your parking.
Hotel is a bit out of town but the tram to Bern stops outside hotel. Facilities very good. Children were given free gifts on arrival and staff were very helpful about places to see during our stay. Breakfast nice with a range of choice. Good value for Switzerland and a tourist city (room was under £100 inc breakfast), though you do need to pay for parking and taxes!
Enjoyed everything about this hotel. This is our second visit in recent months - this time to see Bern city itself. The last time, we enjoyed the hotel, mall & pool so much...we never actually left it!
"Beautifully equipped facility with wonderful host!"
The small suite was very well equipped and much larger than we were typically experiencing in Switzerland. Very clean and modern and the host was exceptionally attentive and provided much assistance. She made our stay especially enjoyable.
This property is a hidden gem! The grounds frame a hotel that is a unique blend of the very old and the very best of what is new. Our "castle" room transported us back centuries. The authentic old key was the perfect prelude to a room that was simple yet elegant. We slept as we have never slept before underneath an exquisite hand painted ceiling. The room was quiet with gorgeous garden views and a luxurious bathroom with deep soaking tub.
The staff was marvelous and helped with even the smallest request or detail. The were sharp as well as polite and it was very obvious they were concerned that each person's stay be ideal.
The breakfast was presented in an artful way with a generous selection of cheeses, meats, cereal, juice, breads and an unbelievable fully automated coffee factory!
We will be back. I just hope soon enough.
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