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Novotel Bern Expo

Photo gallery for Novotel Bern Expo

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Novotel Bern Expo

UNESCO Sustainable Property

Novotel Bern Expo

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Am Guisanplatz 2, Bern, BE, 3014

Explore the area

  • Popular LocationBern Rose Garden11 min walk
  • Popular LocationPaul Klee Museum15 min walk
  • Popular LocationBear Pits (Barengraben)18 min walk
  • AirportBern (BRN-Belp)15 min drive

Choose dates to view prices

About this area

Bern

Located in Bern, Novotel Bern Expo is connected to a shopping centre. Paul Klee Museum and Bern Natural History Museum are cultural highlights, and some of the area's notable landmarks include Berner Munster and Clock Tower (Zeitglockenturm). Enjoy an event or a match at PostFinance Arena, and consider making time for Freibad Marzili—a top attraction that's not to be missed.

What's nearby

  • Bern Expo - 5 min walk
  • PostFinance Arena - 8 min walk
  • Bern Rose Garden - 11 min walk
  • Paul Klee Museum - 15 min walk
  • Bear Pits (Barengraben) - 18 min walk

Getting around

  • Koeniz Wabern bei Bern Station - 8 min drive
  • Bern (BRN-Belp) - 15 min drive

Restaurants

  • Gourmet Bar — 1 min walk
  • Bella Vita - 6 min walk
  • Büner - 9 min walk
  • Tramway - 10 min walk
  • Grotto Ticino - 10 min walk

About this property

Novotel Bern Expo

4-star eco-friendly hotel connected to the convention centre in Breitenrain-Lorraine
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a conference centre are on-site. All 112 soundproofed rooms provide free WiFi, free wired Internet and minibars. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include room service and premium bedding.
Novotel Bern Expo offers 112 forms of accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CHF 20 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 26.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Playground

Family friendly

  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • German

Business services

  • Computer station
  • Conference centre (2336 square feet of space)
  • Meeting rooms 6

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: CHF 30
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 30
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30, per pet, per night, plus a deposit of CHF 30 per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.30 per person, per night. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 26.00 per person (approximately)
  • Self-parking fee: CHF 20 per day (in/out privileges)
  • Pet deposit: CHF 30 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)
  • Late check-out fee: CHF 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Carte Blanche, Eurocard, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Bern Expo
Bern Novotel
Bern Novotel Expo
Expo Bern
Novotel Bern
Novotel Bern Expo
Novotel Expo
Novotel Expo Bern
Novotel Expo Hotel
Novotel Expo Hotel Bern
Accor Bern Expo
Novotel Bern Expo Hotel Bern
Novotel Bern Expo Hotel
Novotel Bern Expo Bern
Novotel Bern Expo Hotel
Novotel Bern Expo Hotel Bern

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 388 out of 954 reviews
5 - Excellent 41%
Rating 4 - Good. 407 out of 954 reviews
4 - Good 43%
Rating 3 - Okay. 108 out of 954 reviews
3 - Okay 11%
Rating 2 - Poor. 38 out of 954 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 954 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Good location friendly staff bit old style hotel
The hotel needs major renovation and upgrades to be a 4 star. The service was very friendly at check in and check out other then that we didnt have any contact with any other staff but this is also due to the conditions worldwide situation and local regulations. The city pass is fantastic and can safe lots of time and worrying of tickets buying. Parking is good in a safe underground garage, price is also top. Location of the hotel is great.
Stayed 3 nights in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Good stay!
Excellent staff and good location. Everyone was friendly and accommodating. They even surprised my daughter with a bday gift! Loved the free tickets for the metro, which had a stop just outside the hotel. Hotel is a little outdated and could use some updates. The room was spacious and everything was clean. It may be time to update mattresses and pillow though. 😆
Stayed 3 nights in May 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel , bring you shower cap and slippers
The hotel is quiet. But the amenities are completely missing. Towels were really small ( the ibis budget kind) no shower cap nor slippers. I agree with the use of the big shampoo attached to the wall to avoid waste. But some amenities are due in this kind of hotel for what you pay
Stayed 1 night in May 2021

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
It was an amazing stay. The staff is welcoming, friendly and helpful.
Stayed 1 night in Aug 2020