Novato Waterpark Holidays

Location is great, lovely property and accommodation. Just a couple notes: The property dates to 1906 and as such, there is only one elevator and it is old fashioned (where you have to open a door and then slide the grate, etc), I mention it because it can be awkward to operate if you have lots of luggage like we did (we were on a lengthy road trip), and while stairs were also available, they were narrow and winding and would have been even more difficult. Additionally, while parking is advertised, be aware that not only is it valet and not onsite (but I had no safety concerns regardless), there was a time limit imposed as well. We could not drop our car off later than 10pm (which was not an issue), however we were told we could not claim our car until 8am. Fine for many to be sure, but our travel plans required us to be checked out and on the road before then. So we ended up having to pay for a different parking garage nearby in order to have access to our vehicle at our convenience. Which was fine, same price, just about 3 blocks away; however not everyone might be comfortable with that set up, and I wanted to bring awareness as I don’t recall reading anywhere that the parking offered by this hotel had time limits. So just FYI. If you have no parking constraint dilemma, this place is pretty fantastic and I do recommend.

Everything was spectacular. This is the kindest staff I have ever encountered at a 1 Hotel with the best service (and I’ve stayed at every U.S. property. They truly cared about my fiancée and I having a wonderful celebration for our recent engagement and we will be returning for every anniversary. Bravo to the management team!!

We stayed on our wedding night on the 4th of July, and we had the most amazing time! Amazing hospitality, quick responses, personal touches, and a pool party really made us feel so accommodated. Would definitely stay again!

Loved our stay at the Fairmont although it’s an older property it’s still has an old world charm…

Nice place. Unexpected fees.... why slapped on an extra $300

Loved our stay at the Fairmont although it’s an older property it’s still has an old world charm…

Everything was spectacular. This is the kindest staff I have ever encountered at a 1 Hotel with the best service (and I’ve stayed at every U.S. property. They truly cared about my fiancée and I having a wonderful celebration for our recent engagement and we will be returning for every anniversary. Bravo to the management team!!

We stayed on our wedding night on the 4th of July, and we had the most amazing time! Amazing hospitality, quick responses, personal touches, and a pool party really made us feel so accommodated. Would definitely stay again!

Amazing location !! Also was able to check in early after a long drive ! Great customer service . Close to EVERYTHING

Everything was spectacular. This is the kindest staff I have ever encountered at a 1 Hotel with the best service (and I’ve stayed at every U.S. property. They truly cared about my fiancée and I having a wonderful celebration for our recent engagement and we will be returning for every anniversary. Bravo to the management team!!

Nice hotel well located close to airport. Courteous and professional staff, special thanks and kudos to Carlos at front desk who went above and beyond to assist with our concerns. Made our birthday weekend for my daughter a very special one, huge thanks. Would definitely return.

Nice area and easy parking.

Welcoming, clean, and nice rooms.

The hotel staff was great, the beds were amazing anf the entire place is great. Highly recommend