United States of America Waterpark Holidays

We booked a three bedroom villa for myself and three of my adult children for 8 nights. I have stayed at Reunion 3 times in the past with the last time being 2016. The initial villa assigned to us was very "tired". The arm chair in the living room had a broken leg and was not usable. The dining chair pads felt like kids had been jumping on them and had no structure.Very uncomfortable. The carpets were soiled and we felt we needed footwear to walk on them to feel comfortable.With us being Canadian,wearing outside shoes inside was foreign to us. I did speak with the reception who informed us at the time that they had no other units available but did apologize. A couple of hours later I received a call from the manager offering us a new three bedroom unit. This unit was much nicer and very comfortable.It seems it is a hit or miss situation when booking with Reunion.That was not my experience at all in th eprevious three times we had stayed with them.

I loved the pool area and "Yes" the activities we for all ages. The villies were spacis

The facilities and hotel rooms were very clean. The main pool was nice and my kids enjoyed it. Food was good. Some really weird/inconvenient things though: - incredibly loud pressure washing of the pool area with some sort of motor powering the pressure washer, and at the same time chainsaws cutting down trees, also in the pool area, at a peak time. People were literally holding their hands over their ears it was so loud. - only one waitress/bartender on staff at the pool bar during dinner - it was so busy and there was a line of people waiting, I felt so bad for her. - getting hit up multiple times for a timeshare presentation. When we told the woman at the desk no she was very rude. - the main gate to the pool being closed for tree trimming, and then broken for a whole day Unfortunately would not stay here again. It just wasn’t very relaxing with all of the inconveniences.

We booked a three bedroom villa for myself and three of my adult children for 8 nights. I have stayed at Reunion 3 times in the past with the last time being 2016. The initial villa assigned to us was very "tired". The arm chair in the living room had a broken leg and was not usable. The dining chair pads felt like kids had been jumping on them and had no structure.Very uncomfortable. The carpets were soiled and we felt we needed footwear to walk on them to feel comfortable.With us being Canadian,wearing outside shoes inside was foreign to us. I did speak with the reception who informed us at the time that they had no other units available but did apologize. A couple of hours later I received a call from the manager offering us a new three bedroom unit. This unit was much nicer and very comfortable.It seems it is a hit or miss situation when booking with Reunion.That was not my experience at all in th eprevious three times we had stayed with them.

I loved the pool area and "Yes" the activities we for all ages. The villies were spacis

I had a clump of hair in my shower .

The room: Has a fridge, microwave, great working thermostat, good water pressure, and very comfortable beds. Tv is on the small side. The staff: Very friendly The pool: Husband and I LOVED the hot tub. Perfect temperature. Water and tub was very clean. Our 5 year old is >42inches, so she got to enjoy the big slide all on her own with other kids. The pool and tub is only 3’ deep, so we could relax knowing our kid could stand up in the pool. The pool is well kept. Definitely would stay again. Breakfast: sausage patties, egg patties, biscuits and gravy, cereal, waffles, juices, muffins