Ford Island Waterpark Holidays

It was my first time my and my girlfriend staying here and it was excellent the staff were friendly and helpful and patient and the rooms were clean and spacious and lastly the hotel was in the center of Waikiki so everything was close by so I highly recommend staying here

Nice hotel, good location!

We arrived at the beginning of Hurricanne Lala. Woke up on day 1 to no electricity and water. Only 2 restaurants were open at the mall with limited menus, very long lines, and no air conditioning. All stores in the mall and on the strip were closed except one ABC store across the street where we were able to get some food and water. Very scary to have everyone looking for food and nothing open. Luckily water and electricity came back on a few hours later only in our room. Outside the hotel still had no electricity. Hotel: We didn't like being woken up at 9am by housekeeping to ask if she could clean the room. One day we were almost ready to leave when she knocked at 9am and asked if she could clean the room. I said we'll be out in a minute. She came right in with vacuum and cleaning bucket and went back to cart for more supplies, we hadn't left the room yet. That was so RUDE. My daughter was still getting ready. We've stayed here every year for years. Housekeeping would wait until we left and then went into the room to clean. They never woke us up. They were also renovating all over the hotel. Noise would start as early as 6:30am right above us, drilling and a lot of knocking and tapping; I always thought someone was at the door. Otherwise, our newly renovated room was beautiful and always clean. Eating at Duke's was also very good. Staff on the 1st floor were always very nice and check in was quick and easy.

It made our holidays perfect! Strongly recommended

Property, service, restaurants and facilities were great. Our bed however, was terrible. Very uncomfortable during a 10 day stay.

Our stay was wonderful! The parking included in the price was a great perk!