Brussels West Waterpark Holidays

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Clean room but noisy at night as I think someone had left the communal door open ( we stayed inthe annexe). Location was excellent and room was lovely.

Thiscis a lovely little hotel very close to the center of Brugges but nestled on a quiet street out of the hustle and bustle.

Staff all very helpful, assisting with tourist info and dining recomendations. Due to our early check-out we were offered a breakfast bag of goodies which were all fresh. Great service on all ronts.

On arrival I was upgraded which was amazing. All the hotel staff were pleasant, friendly and interactive with you. The room was lovely, huge bathroom with a bath and a shower. The breakfast was more than adequate and included, bacon, sausage, scrambled eggs, mushrooms, sliced fried potatoes, sauces. Fresh fruit juices, yogurt with numerous toppings. Bread selection, smoked salmon, ham, turkey, cheeses, spread cheese, fresh cottage cheese, salad selections, olives etc, fresh fruit, and an amazing coffee machine, oh and pastries. Plus the biggest selection of jams, marmalade, honey, nut spreads etc. Had a very enjoyable stay. We were central in the city and a fair walk to the Grand Place but I would recommend this hotel. Very close to bus links, tram links and the Metro.

The staff was wonderful. The rooms are well-appointed with excellent sheets, pillows, and towels.

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Clean room but noisy at night as I think someone had left the communal door open ( we stayed inthe annexe). Location was excellent and room was lovely.

The staff was wonderful. The rooms are well-appointed with excellent sheets, pillows, and towels.

Staff all very helpful, assisting with tourist info and dining recomendations. Due to our early check-out we were offered a breakfast bag of goodies which were all fresh. Great service on all ronts.

Thiscis a lovely little hotel very close to the center of Brugges but nestled on a quiet street out of the hustle and bustle.

Clean room, excellent service.