Upper Matecumbe Key Waterpark Holidays

Everything was great!!!

I was really shocked when I came to this hotel. I was expecting 5-star luxury for my weekend in Miami, but it was not that. The building is very old and needs renovating. Walls peeling, furniture chipped just very run down. The front desk was old looking, not to mention we had to wait a few minutes for someone to show up to check us in. The pool area was nice and the beds in the rooms were very comfortable. However the pool staff were not really attentive at all. We had to walk around and find them to place orders. Pretty disappointed in the hotel and will not be staying again or recommending if someone is looking for a 5-star luxury hotel in Miami.

Everything was perfect

The size of the rooms is what drew me to the hotel at first. The entry level room was 700 sq ft and it was amazing. I hate small hotel rooms, where you can’t even open your case, so I was blown away by the size. The rooms are beautifully decorated too, although I felt that not having a full length mirror was crazy - I had to stand on the bath to see my outfit, I think adding full length mirrors would be helpful in the future. The motion sensor lights are also a little annoying - just moving in bed had the lights coming on in the middle of the night. Other than that the hotel is excellent. Beautiful location, great food and drink options and comfortable and welcoming stay. I’ll definitely stay here again if I come to Miami.

I was really shocked when I came to this hotel. I was expecting 5-star luxury for my weekend in Miami, but it was not that. The building is very old and needs renovating. Walls peeling, furniture chipped just very run down. The front desk was old looking, not to mention we had to wait a few minutes for someone to show up to check us in. The pool area was nice and the beds in the rooms were very comfortable. However the pool staff were not really attentive at all. We had to walk around and find them to place orders. Pretty disappointed in the hotel and will not be staying again or recommending if someone is looking for a 5-star luxury hotel in Miami.

The size of the rooms is what drew me to the hotel at first. The entry level room was 700 sq ft and it was amazing. I hate small hotel rooms, where you can’t even open your case, so I was blown away by the size. The rooms are beautifully decorated too, although I felt that not having a full length mirror was crazy - I had to stand on the bath to see my outfit, I think adding full length mirrors would be helpful in the future. The motion sensor lights are also a little annoying - just moving in bed had the lights coming on in the middle of the night. Other than that the hotel is excellent. Beautiful location, great food and drink options and comfortable and welcoming stay. I’ll definitely stay here again if I come to Miami.

Everything was perfect

The size of the rooms is what drew me to the hotel at first. The entry level room was 700 sq ft and it was amazing. I hate small hotel rooms, where you can’t even open your case, so I was blown away by the size. The rooms are beautifully decorated too, although I felt that not having a full length mirror was crazy - I had to stand on the bath to see my outfit, I think adding full length mirrors would be helpful in the future. The motion sensor lights are also a little annoying - just moving in bed had the lights coming on in the middle of the night. Other than that the hotel is excellent. Beautiful location, great food and drink options and comfortable and welcoming stay. I’ll definitely stay here again if I come to Miami.

I was really shocked when I came to this hotel. I was expecting 5-star luxury for my weekend in Miami, but it was not that. The building is very old and needs renovating. Walls peeling, furniture chipped just very run down. The front desk was old looking, not to mention we had to wait a few minutes for someone to show up to check us in. The pool area was nice and the beds in the rooms were very comfortable. However the pool staff were not really attentive at all. We had to walk around and find them to place orders. Pretty disappointed in the hotel and will not be staying again or recommending if someone is looking for a 5-star luxury hotel in Miami.

Breakfast needs improvement because it lacks variety.

The size of the rooms is what drew me to the hotel at first. The entry level room was 700 sq ft and it was amazing. I hate small hotel rooms, where you can’t even open your case, so I was blown away by the size. The rooms are beautifully decorated too, although I felt that not having a full length mirror was crazy - I had to stand on the bath to see my outfit, I think adding full length mirrors would be helpful in the future. The motion sensor lights are also a little annoying - just moving in bed had the lights coming on in the middle of the night. Other than that the hotel is excellent. Beautiful location, great food and drink options and comfortable and welcoming stay. I’ll definitely stay here again if I come to Miami.

I love this hotel. The staff are very nice and accommodating. It was very overcrowded though. Not sure if it’s the season. Well, definitely be back.