Caribbean Islands Waterpark Holidays

Mi experiencia no fue la mejor. La limpieza del cuarto fue terrible y el baño siempre tenía mal olor. Los aires acondicionados no enfriaban bien, lo que hizo la estadía bastante incómoda. En el buffet, la mayoría del personal atendía con mala actitud y parecía molesto, por lo que el servicio dejó mucho que desear. La comida sí estuvo buena, ese fue uno de los pocos aspectos positivos. En la piscina, cuando se acababan las bebidas, no las reponían y al final tuvimos que pagar un upgrade para obtener una habitación con un aire acondicionado que funcionara mejor. En general, esperaba una experiencia mucho mejor.

Felt safe letting the kids move around alone

I like the food, the place is pretty straight

We had a great time staying here. The staff and entertainment was awesome.

Limpieza y tranquilidad familiar

I like the food, the place is pretty straight

We had a great time staying here. The staff and entertainment was awesome.

We arrived and paid for early check in and did not get early check in. Once we did get to our room the bathtub was dirty the pillow cases were dirty and the entire hotel smelled like mildew. Some of the staff was snobby. You ask them a question and they just point! They charge for everything and have this VTA or VAT ( whichever one it is) tax on everything and everywhere you go in the resort.

The elevator at the reef was not working well. When we got to the room the room had someone else’s shoes there from before. The housekeeper didn’t clean properly.

Limpieza y tranquilidad familiar

I like the food, the place is pretty straight

We had a great time staying here. The staff and entertainment was awesome.