Canary Islands Waterpark Holidays

Average 3* hotel. Upon arrival, there was a distasteful smell around the reception area. Staff at check in was very helpful but after subsequent interactions with the staff seemed quite dismissive and less welcoming which was a shame. Room was clean and basic amenities provided but no general waste bin bags available. We were only staying 3 nights so we would not buy bin bags. Also no room service since we were only staying 3 nights. View from room was average.

All inclusive: We loved the garden patio outside our room. Location good. Just cross road to lift down and then 10 mins walk to beach via fun park, shops, mini golf and waterpark. Hotel is fine. Rooms are large and clean. View to opposite mountain is just grey stone featuring an abandoned half built derelict complex. But you get used to it. No sun much before 11.30 at hotel but plenty if you go down to beach or water park. Food is fine with enough choices for the week. Can recommend the sangria and Prosecco but not the white wine which is awful. Pool is nice with plenty of sun beds and pool bar serving free drinks and snacks. Can use gym in sister hotel opposite for free, which we did. Very relaxing week in glorious sunshine and pleasant resort

I like everything, the food, the staff so friendly, very respectful, specially a guy name Abel, super nice person, and in reception Enrique. I wish every hotel in the world will have people like this guys. Overall the hotel was excellent

Food quality and staff helpfulness

The hotel is clean and well maintained. The pool has plenty of sunbeds and even a little hot tub. There is also a little shop were you buy drinks if needed. The bar drinks prices are very reasonable. And there was a free water fountain which saves you buying bottle after bottle. The food was much better than the usual hotel buffet. They had theme nights with tacos, a chocolate fountain and ice cream. Also close to a supermarket and a cafe if needed and a 10, 15 minute walk to the Yumbo Centre. If that's not your bag they also have entertainment every evening such as bingo or a singer. One improvement I would make is having a mini fridge in the rooms, but such a minor issue for such a nice hotel. Would definitely stay again.

The hotel is clean and well maintained. The pool has plenty of sunbeds and even a little hot tub. There is also a little shop were you buy drinks if needed. The bar drinks prices are very reasonable. And there was a free water fountain which saves you buying bottle after bottle. The food was much better than the usual hotel buffet. They had theme nights with tacos, a chocolate fountain and ice cream. Also close to a supermarket and a cafe if needed and a 10, 15 minute walk to the Yumbo Centre. If that's not your bag they also have entertainment every evening such as bingo or a singer. One improvement I would make is having a mini fridge in the rooms, but such a minor issue for such a nice hotel. Would definitely stay again.

Average 3* hotel. Upon arrival, there was a distasteful smell around the reception area. Staff at check in was very helpful but after subsequent interactions with the staff seemed quite dismissive and less welcoming which was a shame. Room was clean and basic amenities provided but no general waste bin bags available. We were only staying 3 nights so we would not buy bin bags. Also no room service since we were only staying 3 nights. View from room was average.

Wasn’t checked in at the preferred reception for some reason ? Also the butler service was non existent in preferred club areas. Apart from that the hotel and service was excellent

Lovely location and apartment

Average 3* hotel. Upon arrival, there was a distasteful smell around the reception area. Staff at check in was very helpful but after subsequent interactions with the staff seemed quite dismissive and less welcoming which was a shame. Room was clean and basic amenities provided but no general waste bin bags available. We were only staying 3 nights so we would not buy bin bags. Also no room service since we were only staying 3 nights. View from room was average.

We went for stag do and found that location wise it was perfect. The Breakfast wouldn't meet the standards for everyone but for what you pay there was no complaints. There are also plenty of alternative places within walking distance if you want to get food. We also visited Siam Park which is about a 10/15 minute walk from reception but be prepared as it's uphill. The reception staff were great and polite and the pool was big and warm. It did look like they had some Childrens entertainment there and they advertised a foam party, I wouldn't regret staying there again.