Europe Waterpark Holidays

Lovely and kind staff! My kids loved every minute at the pool and beach. The main restaurant had a lot of variety and very fresh foods! It was way too noisy, Which made it difficult to relax while eating a meal. We tried an a la carte restaurant and that was delicious food as well as a quiet, peaceful atmosphere. Thank you!

Hotel was very nice and friendly staff. Food was pretty good for a buffet. The aircon was limited to 22 degrees and every time you opened your back or front door it reset itself to 24 degrees. We left the aircon on when we was by the pool and the cleaners left the balcony door cracked open every day so the aircon wouldn't be running (they must get told to do this to save energy) so it was a struggle to cool down in 35+ degree heat

Prior to coming, I was concerned by some of the poor reviews. Having spent a week here I concur with some but not all. It is well situated in easy walking distance of nice beaches, bars and tourist shopping. As for the property I would rate it as 3 stars at a push. Yes it has facilities BUT quality of build and particularly maintenance/cleaning make it look tatty and as others have remarked, tired. Money spent in the right areas would easily improve it. My wife and I thought the food was decent and we always found something we liked but again some aspects are cheap, like chicken nuggets, fish fingers and battered fish which is for the kids, is of poor quality and practically in edible. Most of the staff are pleasant and I single out Saskia in the restaurant for being a great host and politely correcting and improving my Greek. Finally on a serious H&S note, the hotel safety and security is wanting. No proper fire doors and what they have are propped open and storing of fold up beds and old mattresses on fire escape stairways. As for security, in room safes are not bolted to anything so effectively useless and external fire doors are propped open as convenient entry points for the staff. Would we return, probably not.

Great food selection, heated pool was popular, other pool very cold! Staff helpful and kids area fantastic

The resort has an amazing look, particularly the outdoor areas, but the lack of maintenance is concerning. Staff were really friendly and always at hand. The outdoor pool was clean and the water was kept in proper condition, but the bridges were closed as they are falling apart. The room looked amazing, but again lack of maintenance was a negative factor. One toilet leaking water, one bathroom smelling like sewer and the bedroom walls hid a lot of damage behind the wallpaper. This could be seen in other areas of the hotel - Turkish bath out of order, hydrotub broken. Sauna, indoor pool and gym were all fine.

Lovely and kind staff! My kids loved every minute at the pool and beach. The main restaurant had a lot of variety and very fresh foods! It was way too noisy, Which made it difficult to relax while eating a meal. We tried an a la carte restaurant and that was delicious food as well as a quiet, peaceful atmosphere. Thank you!

Hotel was very nice and friendly staff. Food was pretty good for a buffet. The aircon was limited to 22 degrees and every time you opened your back or front door it reset itself to 24 degrees. We left the aircon on when we was by the pool and the cleaners left the balcony door cracked open every day so the aircon wouldn't be running (they must get told to do this to save energy) so it was a struggle to cool down in 35+ degree heat

Great food selection, heated pool was popular, other pool very cold! Staff helpful and kids area fantastic

Prior to coming, I was concerned by some of the poor reviews. Having spent a week here I concur with some but not all. It is well situated in easy walking distance of nice beaches, bars and tourist shopping. As for the property I would rate it as 3 stars at a push. Yes it has facilities BUT quality of build and particularly maintenance/cleaning make it look tatty and as others have remarked, tired. Money spent in the right areas would easily improve it. My wife and I thought the food was decent and we always found something we liked but again some aspects are cheap, like chicken nuggets, fish fingers and battered fish which is for the kids, is of poor quality and practically in edible. Most of the staff are pleasant and I single out Saskia in the restaurant for being a great host and politely correcting and improving my Greek. Finally on a serious H&S note, the hotel safety and security is wanting. No proper fire doors and what they have are propped open and storing of fold up beds and old mattresses on fire escape stairways. As for security, in room safes are not bolted to anything so effectively useless and external fire doors are propped open as convenient entry points for the staff. Would we return, probably not.

Lovely and kind staff! My kids loved every minute at the pool and beach. The main restaurant had a lot of variety and very fresh foods! It was way too noisy, Which made it difficult to relax while eating a meal. We tried an a la carte restaurant and that was delicious food as well as a quiet, peaceful atmosphere. Thank you!

Great facilities for kids and good food options in buffet but would ah e liked more day time food options like bar food - burgers and snacks for kids etc

Prior to coming, I was concerned by some of the poor reviews. Having spent a week here I concur with some but not all. It is well situated in easy walking distance of nice beaches, bars and tourist shopping. As for the property I would rate it as 3 stars at a push. Yes it has facilities BUT quality of build and particularly maintenance/cleaning make it look tatty and as others have remarked, tired. Money spent in the right areas would easily improve it. My wife and I thought the food was decent and we always found something we liked but again some aspects are cheap, like chicken nuggets, fish fingers and battered fish which is for the kids, is of poor quality and practically in edible. Most of the staff are pleasant and I single out Saskia in the restaurant for being a great host and politely correcting and improving my Greek. Finally on a serious H&S note, the hotel safety and security is wanting. No proper fire doors and what they have are propped open and storing of fold up beds and old mattresses on fire escape stairways. As for security, in room safes are not bolted to anything so effectively useless and external fire doors are propped open as convenient entry points for the staff. Would we return, probably not.

Lovely and kind staff! My kids loved every minute at the pool and beach. The main restaurant had a lot of variety and very fresh foods! It was way too noisy, Which made it difficult to relax while eating a meal. We tried an a la carte restaurant and that was delicious food as well as a quiet, peaceful atmosphere. Thank you!

Hotel was very nice and friendly staff. Food was pretty good for a buffet. The aircon was limited to 22 degrees and every time you opened your back or front door it reset itself to 24 degrees. We left the aircon on when we was by the pool and the cleaners left the balcony door cracked open every day so the aircon wouldn't be running (they must get told to do this to save energy) so it was a struggle to cool down in 35+ degree heat