Europe Waterpark Holidays

Prior to coming, I was concerned by some of the poor reviews. Having spent a week here I concur with some but not all. It is well situated in easy walking distance of nice beaches, bars and tourist shopping. As for the property I would rate it as 3 stars at a push. Yes it has facilities BUT quality of build and particularly maintenance/cleaning make it look tatty and as others have remarked, tired. Money spent in the right areas would easily improve it. My wife and I thought the food was decent and we always found something we liked but again some aspects are cheap, like chicken nuggets, fish fingers and battered fish which is for the kids, is of poor quality and practically in edible. Most of the staff are pleasant and I single out Saskia in the restaurant for being a great host and politely correcting and improving my Greek. Finally on a serious H&S note, the hotel safety and security is wanting. No proper fire doors and what they have are propped open and storing of fold up beds and old mattresses on fire escape stairways. As for security, in room safes are not bolted to anything so effectively useless and external fire doors are propped open as convenient entry points for the staff. Would we return, probably not.

Everything from the welcome package in your room to the food and the property was great. I highly recommend it.

The western style is wonderful and beautiful, walkable to the parks

Hotel was very nice and friendly staff. Food was pretty good for a buffet. The aircon was limited to 22 degrees and every time you opened your back or front door it reset itself to 24 degrees. We left the aircon on when we was by the pool and the cleaners left the balcony door cracked open every day so the aircon wouldn't be running (they must get told to do this to save energy) so it was a struggle to cool down in 35+ degree heat

We got upgraded to a junior suite.

Great facilities for kids and good food options in buffet but would ah e liked more day time food options like bar food - burgers and snacks for kids etc

Everything from the welcome package in your room to the food and the property was great. I highly recommend it.

2 bedroom villa was spacious. Cannot comment on pools or grounds as we visited off season. Breakfast plentiful and delicious. Kitcen not very well supplied for cooking meals , but we managed. The glass wall in one of the showers was not connected in any way to the tub, so the bathroom ended up totally flooded; housekeeping did not replace the towels we soaked from mopping it up.

Great facilities for kids and good food options in buffet but would ah e liked more day time food options like bar food - burgers and snacks for kids etc

Everything from the welcome package in your room to the food and the property was great. I highly recommend it.

2 bedroom villa was spacious. Cannot comment on pools or grounds as we visited off season. Breakfast plentiful and delicious. Kitcen not very well supplied for cooking meals , but we managed. The glass wall in one of the showers was not connected in any way to the tub, so the bathroom ended up totally flooded; housekeeping did not replace the towels we soaked from mopping it up.