Mendocino Coast Waterpark Holidays

I loved this hotel and the look of the building. Excellent room service and friendly staff.

The check in was convenient and quick. Very informative as well.

I would categorize myself as a person who travels regularly for business and as such I’ve stayed at a lot of hotels, most of those being in a category (mid-luxury/luxury) Riu believes it is in. In all my years of traveling, I have never experienced a check in process like Riu’s. First the staff member asked for the IDs of all adults in our party. I am used to providing my own and thought this was strange but complied. Here’s where it started to get really weird…she wanted the names and ages of my 4 younger children (we have 5 ages 9-18). Again, weird but I complied. Then during mindless (I guess required) chit chat during conversation she asks why we are staying for one night here on July 4. She literally asked me “don’t they have fireworks back home where you live?” Wow, incredibly rude. Then came a short litany of documents to sign and initial w pen/paper. I’m pretty sure the entire inquisition, I mean check-in process, took at least 20 minutes. It really doesn’t have to be this complicated and in retrospect I found it a bit invasive and suspicious. Hopefully will get to speak w someone while here, but only here for a day as the first stop of our road trip down the coast. If you’re parents traveling w kids, I’d look for a different hotel. We were clearly not from their target guest category and it showed.

Everyone was super nice and the property was definitely worth the price

Close to everything

Lovely property. Will stay again.

The check in was convenient and quick. Very informative as well.

Excellent service and comfort!

Loved the central spot for the price and unique dining experiences.

The check in was convenient and quick. Very informative as well.

Everything was nice and clean, the kids loved the fire pits and the outdoor games.