Title: SureStay Hotel by Best Western San Rafael Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=989183&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SureStay Hotel by Best Western San Rafael Travelers love the thoughtful touches at this San Rafael hotel, from free newspapers to convenient parking for all vehicle sizes. ## Photo gallery for SureStay Hotel by Best Western San Rafael ![Desk, blackout curtains, iron/ironing board, free cots/infant beds - SureStay Hotel by Best Western San Rafael (San Rafael)](https://images.trvl-media.com/lodging/1000000/990000/989200/989183/f4b1d234.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - SureStay Hotel by Best Western San Rafael (San Rafael)](https://images.trvl-media.com/lodging/1000000/990000/989200/989183/d244e6b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - SureStay Hotel by Best Western San Rafael (San Rafael)](https://images.trvl-media.com/lodging/1000000/990000/989200/989183/49d7892c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - SureStay Hotel by Best Western San Rafael (San Rafael)](https://images.trvl-media.com/lodging/1000000/990000/989200/989183/7fac723b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily self-service breakfast - SureStay Hotel by Best Western San Rafael (San Rafael)](https://images.trvl-media.com/lodging/1000000/990000/989200/989183/7041a48a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies SureStay Hotel by Best Western San Rafael, near San Francisco Bay, welcomes guests with self-serve breakfast and in-room WiFi. The property offers free parking for standard vehicles, RVs, buses, or trucks. Guests consistently praise the helpful staff who enhance the experience. ## Reviews 6.4 ## Popular amenities - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk £75 includes taxes & fees 16 Feb - 17 Feb ## Room options ### Check availability for these dates Tonight [Feb 1 - Feb 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=989183&PinnedHotelID=989183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=989183&PinnedHotelID=989183&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 2 - Feb 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=989183&PinnedHotelID=989183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=989183&PinnedHotelID=989183&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=989183&PinnedHotelID=989183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=989183&PinnedHotelID=989183&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=989183&PinnedHotelID=989183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=989183&PinnedHotelID=989183&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 7 of 7 rooms ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/990000/989200/989183/f4b1d234.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Blackout curtains Private bathroom Shower/bath combination Hairdryer - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/990000/989200/989183/f4b1d234.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Blackout curtains Private bathroom Shower/bath combination Hairdryer - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/990000/989200/989183/877a8fbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible, Non Smoking ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Blackout curtains Private bathroom Shower/bath combination Hairdryer - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/990000/989200/989183/f4b1d234.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Blackout curtains Private bathroom Shower/bath combination Hairdryer - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave ![Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/990000/989200/989183/91085720.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Blackout curtains Private bathroom Shower/bath combination Hairdryer - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ![Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/990000/989200/989183/15b4c54b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Blackout curtains Private bathroom Shower/bath combination Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/990000/989200/989183/877a8fbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible, Non Smoking ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Blackout curtains Private bathroom Shower/bath combination Hairdryer - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Rafael-Hotels-SureStay-Hotel-By-Best-Western-San-Rafael.h989183.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Rafael-Hotels-SureStay-Hotel-By-Best-Western-San-Rafael.h989183.Hotel-Information) ## About the area Canal, a neighbourhood in San Rafael, is home to SureStay Hotel by Best Western San Rafael. Muir Woods National Monument and Golden Gate Bridge are notable landmarks, and the area's natural beauty can be seen at San Francisco Bay and Presidio of San Francisco. Book Passage and Novato Arts Center at Hamilton Field are also worth visiting. [Visit our San Rafael travel guide](https://www.expedia.co.uk/San-Rafael.dx9924) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.96191%2C-122.50829&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3ctXSwqejKTd_1VY7_mvtXp8emA=) 865 Franciso Blvd East, San Rafael, CA, 94901 ### What's nearby - ![Mission San Rafael Arcangel featuring a statue or sculpture](https://images.trvl-media.com/place/6065807/d20836b2-9b82-49e5-99b4-bc1b1d606e2a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mission San Rafael Arcangel 2 min drive \- 2.0 miles - Marin Country Mart 2 min drive \- 1.4 miles - San Rafael Pacifics Albert Park 2 min drive \- 1.6 miles - Dominican University of California 2 min drive \- 2.0 miles - Larkspur Ferry Terminal 3 min drive \- 1.8 miles ### Getting around - Berkeley Station 18 min drive - San Francisco International Airport (SFO) 42 min drive ### Restaurants - Glyka Sweets 2 min drive - Picante 12 min walk - Mi Pueblo Food Center 12 min walk - Burger King 4 min walk - Circle K 4 min walk ## About this property ### SureStay Hotel by Best Western San Rafael Hotel near San Francisco Bay SureStay Hotel by Best Western San Rafael provides free self-service breakfast and more. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Motorhome/coach/lorry parking, smoke-free property and a 24-hour front desk - Free newspapers and a vending machine - Guest reviews give top marks for the helpful staff Room features All guest rooms at SureStay Hotel by Best Western San Rafael have comforts, such as air conditioning, in addition to More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with shower/bath combinations and hairdryers - LED TVs with cable channels - Fridges, coffee/tea makers and daily housekeeping ## Similar properties ![Pool](https://images.trvl-media.com/lodging/2000000/1610000/1607000/1606984/780d0774.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Extended Stay America Suites San Rafael Francisco Blvd East Southeast San Rafael - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 6.8 1,007 reviews £89 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=1606984&PinnedHotelID=1606984&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/2000000/1690000/1682500/1682412/ea088483.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### North Bay Inn Canal - 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RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free self-serve breakfast available daily 7:00 AM to 9:00 AM ### Family friendly - In-room cot - In-room refrigerator - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Vending machine ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 1 building - 2 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions An adult aged 18 or older must assume all liability for the booking Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 15.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: USD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as San Rafael Travelodge Travelodge in Hotel San Rafael San Rafael Travel Lodge Travel Lodge San Rafael Travelodge San Rafael Hotel Travelodge San Rafael Travelodge Wyndham San Rafael Hotel Travelodge Wyndham San Rafael Travelodge San Rafael Hotel San Rafael San Rafael Travelodge San Rafael Travel Lodge Travel Lodge San Rafael Travelodge in San Rafael Surestay By Best Rafael Rafael Travelodge by Wyndham San Rafael SureStay Hotel by Best Western San Rafael Hotel SureStay Hotel by Best Western San Rafael San Rafael SureStay Hotel by Best Western San Rafael Hotel San Rafael ## Frequently asked questions ### Is SureStay Hotel by Best Western San Rafael pet-friendly? ### How much does it cost to stay at SureStay Hotel by Best Western San Rafael? ### How much is parking at SureStay Hotel by Best Western San Rafael? ### What time is check-in at SureStay Hotel by Best Western San Rafael? ### What time is check-out at SureStay Hotel by Best Western San Rafael? ### Where is SureStay Hotel by Best Western San Rafael located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## SureStay Hotel by Best Western San Rafael Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.0 Location ### 6.4 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 187 8 - Good 249 6 - Okay 248 4 - Poor 153 2 - Terrible 163 ## Reviews ### 8/10 Good #### Megumi 9 Jan 2026 Liked: Cleanliness, property conditions & facilities Clean room ##### Megumi Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Sally 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice convenient nice family run ##### Sally Stayed 3 nights in May 2025 ### 6/10 Okay #### Jo Beth 23 Sept 2025 Disliked: Staff & service, property conditions & facilities Check in was not friendly. When I arrived I was surprised by location and apperance. Room was adequate. ##### Jo Beth Stayed 1 night in Sep 2025 ### 10/10 Excellent #### MURTAZA 29 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was courteous and helpful. The room was clean neat and location was very convenient. Excellent place. ##### MURTAZA Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Natalie 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Inside was really nice and clean. Outside was a bit sketchy at first. ##### Natalie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Gina 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Price Very nice for the price. The breakfast was simple, but perfect for us. A bagel with cream cheese, yogurt, fruit and coffee. The location was also nice and centralized for all of our outings. Our room was very comfortable. ##### Gina Stayed 3 nights in Jul 2025 ### 8/10 Good #### Brian 18 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Was very happy with our stay. Staff were extremely friendly and accommodating. ##### Brian Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Sally 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### always a reliable well run place I've stayed here while my home was being painted . It has been very comfortable and at a very fair price ##### Sally Stayed 1 night in May 2025 ### 10/10 Excellent #### Brian 13 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very friendly, room was very clean. ##### Brian Stayed 1 night in Jun 2024 ### 10/10 Excellent #### James 10 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall good stay The place was centrally located to other services, and close to my business event. Room was clean, well stocked, safe parking lot and soft bed. ##### James Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Alice 17 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff, great price ##### Alice Stayed 1 night in Oct 2024 ### 8/10 Good #### Tina 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was easy to get to. Fast check in. Tight parking spots ##### Tina Stayed 3 nights in May 2025 ### 8/10 Good #### Keevan 20 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Easy to get to from the freeway. Friendly staff and simple continental breakfast. ##### Keevan Stayed 1 night in Feb 2024 ### 8/10 Good #### Jennifer 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was small but nice, and a good coffe shop across the street. It was clean, but I was disappointed that I found an apple core that had been left in the ice bucket. Service was friendly, will stay here again if we come back to the area. ##### Jennifer Stayed 2 nights in May 2025 ### 10/10 Excellent #### Sally 9 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### lovely family run hotel Kind and so considerate Ive been here know for two weeks .I love it so convenient very clean Highly recommend sure stay Hotel best western San Rafael . it felt like my second home. Thank you to the whole staff for your outstanding service in every way Sally Catalana ##### Sally Stayed 2 nights in May 2025 ### 6/10 Okay #### Carl 7 Jun 2025 It was clean. Poor lighting for reading. ##### Carl Stayed 1 night in Jun 2025 ### 8/10 Good #### Claudia 19 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the room. ##### Claudia Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Joan 8 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautifully maintained. Pleased to find fresh fruit offered at breakfast. Many upgrades from our last visit. Iron in room. Everything was just the way we hoped it would be. A good nights rest. Good food nearby. ##### Joan Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Verified traveller 22 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and comfortable Even though it's close to the highest, iirc not that loud. Beds were comfortable. Very clean! ##### Verified traveller Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Jose 23 Oct 2023 Disliked: Staff & service, amenities No decent breakfast/coffee ##### Jose Stayed 5 nights in Oct 2023 ### 8/10 Good #### Cornelia 24 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities The location is very convenient, but just below the elevated freeway. However with the windows closed the noise is not bad at night. The area is not very attractive. We had a glitch with our reservation. Expedia took care of it. Would I stay again- no. I’d pay a bit more to be in a better area.. for just driving thru and needing a good nights stay this will do. ##### Cornelia Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Julie 30 Jun 2024 Liked: Cleanliness, amenities Overall good room. Bed was comfortable. Small breakfast was provided. Front desk took a long time to come to the office. We had to ring the bell twice. The TV in the room didn’t have channels or I couldn’t figure it out. They should provide directions on how to use tv. ##### Julie Stayed 1 night in Jun 2024 ### 6/10 Okay #### Shannon 14 Nov 2023 Liked: Cleanliness, staff & service, room comfort This place is clean and inexpensive. Its in a working class neighborhood. I did not feel unsafe however i did witness what appeared to be working girls in the room next to me. They quieted down around 11 pm and were no bother to me. Theres a great coffeehouse across the street. The advertised "breakfast" at this spot is inedible (for me) packaged bagles? Packaged oatmeal...no thanks. Just get a loaf of wheat bread and some butter would be better. You guys can do it! Make a better breakfast and get some security to walk through every once in a while ##### Shannon Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Anthony 29 Oct 2025 Liked: Cleanliness, staff & service, amenities Room was clean and comfortable! Loved the amenities which was just what I needed and the staff was very nice! Would certainly stay again! Thanks so much! ##### Anthony Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Phil 29 Jul 2024 Disliked: Cleanliness, property conditions & facilities Property is dated. Bed was ok. Near freeway so noise an issue. Ants in bathroom. Free breakfast was basic. 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