Mackay Region Ski Holidays

The boathouses were clean and tidy. Staff very friendly. We only stayed one night. The swing seats on the deck next to the pool was a nice feature. The continental breakfast was really good. Small selection but well thought. The place is a bit tucked in with Northerlies just next door for food and drinks (pub style food). Things to be mindful of when booking *midgies in the evenings *Parking is open air and a little away from the accomodation (not right outside your door) *not flat - lots of steps

Amazing place to stay! Loved the staff they helped us with everything we needed and provided helpful recommendations, loved the views, the location, the amenities in our apartment, it was like a little paradise!

We stayed one night, on our way through from Yeppoon to Cairns. The room was dated but acceptable, but the shower was horrible! The grout was very mouldy (although the rest of the shower looked clean) and we didn't want to have a shower at all!

Amazing place to stay! Loved the staff they helped us with everything we needed and provided helpful recommendations, loved the views, the location, the amenities in our apartment, it was like a little paradise!

The food venue and services are not 5 stars resort was very nice. Not much to do. Aqua and bam bam lunch restaurant and food was terrible they keep you waiting 45 minutes or more for your order. And no Comunication at all when they run out of bananas to do your smoothie after waiting 45 minutes. In Bam Bam they serve the food overcooked and burnt. Very expensive to eat and drink

qualia is one of the most beautiful properties we have visited. The setting, architecture, views, and atmosphere truly feel special and uniquely Australian. Our arrival experience was excellent. Noemi provided a warm airport pickup, smooth check-in, and a thoughtful overview of the property and room. The accommodations themselves were stunning. We also had an incredible “Best of Both Worlds” tour with Pedro, who was engaging, knowledgeable, and passionate about the island. It was one of the highlights of the trip. The main challenge during the first 24 hours was inconsistency in service attentiveness. At times, particularly at the pool and during our first dinner at Long Pavilion, service felt less proactive than expected for a property at this level. Drink refills, reservation follow-up, and simple check-ins occasionally required prompting rather than feeling naturally anticipated. What truly elevated the experience was the response from leadership. Rebecca, the General Manager, was exceptional: thoughtful, responsive, attentive, and genuinely interested in feedback. Her professionalism and accountability significantly improved the remainder of our stay. Beach Club dinner was another standout, with warm staff, relaxed pacing, and beautifully prepared food and cocktails. Overall, qualia delivers an extraordinary setting and many memorable moments. While there were some early service inconsistencies, the property’s beauty, excursions, dining, and strong leadership respon