Central Los Angeles Scuba Diving Holidays

While the location was great, the property itself was extremely disappointing. Our room had stained carpets, a faulty nightstand that kept beeping and required an engineering visit at 10 p.m. on our first night, and poor soundproofing that allowed us to hear the guests above us. The most concerning issue was that disgusting black material began coming out of our sink over the following two days. The hotel had also shut off the water for several hours one evening, presumably to address a maintenance issue. We have no way of knowing what the material was, but its appearance was alarming and left us genuinely concerned about the water quality. We became so uncomfortable with the situation that we were afraid to shower. To be fair, the manager on duty was very kind and offered to send engineering to address the problem. However, we were out all day and didn’t return until late, when engineering was no longer on-site. We also weren’t comfortable allowing someone into our room while we were away. Regardless, guests should not have to deal with these kinds of conditions in the first place. Between the stained carpet, late-night maintenance issue, noise, and what appeared to be a serious plumbing problem, this stay fell far below the standards we expect from a hotel of this caliber. A pleasant manager cannot make up for a poorly maintained property and a room that leaves guests questioning whether it’s safe to use the water. We will not stay here again.

While the location was great, the property itself was extremely disappointing. Our room had stained carpets, a faulty nightstand that kept beeping and required an engineering visit at 10 p.m. on our first night, and poor soundproofing that allowed us to hear the guests above us. The most concerning issue was that disgusting black material began coming out of our sink over the following two days. The hotel had also shut off the water for several hours one evening, presumably to address a maintenance issue. We have no way of knowing what the material was, but its appearance was alarming and left us genuinely concerned about the water quality. We became so uncomfortable with the situation that we were afraid to shower. To be fair, the manager on duty was very kind and offered to send engineering to address the problem. However, we were out all day and didn’t return until late, when engineering was no longer on-site. We also weren’t comfortable allowing someone into our room while we were away. Regardless, guests should not have to deal with these kinds of conditions in the first place. Between the stained carpet, late-night maintenance issue, noise, and what appeared to be a serious plumbing problem, this stay fell far below the standards we expect from a hotel of this caliber. A pleasant manager cannot make up for a poorly maintained property and a room that leaves guests questioning whether it’s safe to use the water. We will not stay here again.

Honestly, for the price, find yourself something better in the area.

Everything went well

The room was clean, but they gave us a room on the floor the was NOT remodeled! The hallway carpet leading to the room was dirty & very outdated! For my follow Expedia travelers please request a room from the 7th floor up! Not floor 6th down, you will be very disappointed! I only booked this hotel because of the great rating, that’s for the newly remodeled floors! Breakfast is not great! They served pasta & vegetables, not real eggs! The best part was the waffles & turkey sausage…