Northern California Romantic Holidays

Room look just like the image, perfect location by the Wharf, unloaded, parked room was great, like a ship ....San Francisco is back people

Great location, very helpful staff and good value.

Staff was nice Clean room Hotel room was out dated Over all everything was good

Great location on a fabulous, Long Beach. Nightly bonfires were relaxing and a great way to meet other guests. The room was spacious and very comfortable.

Horrible service for myself and the couple we traveled with. Prepaid for parking, valet was full, had to park 2 blocks away, not a big deal but annoying. The issue was the staff refused to refund me for the prepaid parking. I was simply told we cannot do it. They refunded something else that was half the price of the parking which was ridiculous. I’m hauling all my stuff through downtown on the sidewalk instead of pulling up and having my luggage handled like I paid for. All that would have been ok but you don’t refund me for the parking I didn’t even use?? That was ridiculous. 0 stars, will never stay again. This is an expensive hotel, you would expect the level of service to match.

Great location, very helpful staff and good value.

Staff was nice Clean room Hotel room was out dated Over all everything was good